Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apache OpenOffice
Score 9.9 out of 10
N/A
Apache OpenOffice is a free open source office suite that includes six applications: Writer (word processor), Calc (spreadsheets), Impress (presentations), Draw (diagramming and graphics), Base (database), and Math (formulas).N/A
LibreOffice
Score 8.8 out of 10
N/A
LibreOffice is a free and open-source Office Suite from The Document Foundation, presented as the successor to OpenOffice.org. The suite includes Writer (word processing), Calc (spreadsheets), Impress (presentations), Draw (vector graphics and flowcharts), Base (databases), and Math (formula editing).
$0
free and open source under the Mozilla Public License v2.0
Microsoft Dynamics 365
Score 8.0 out of 10
N/A
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
Pricing
Apache OpenOfficeLibreOfficeMicrosoft Dynamics 365
Editions & Modules
No answers on this topic
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apache OpenOfficeLibreOfficeMicrosoft Dynamics 365
Free Trial
NoNoYes
Free/Freemium Version
NoYesNo
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apache OpenOfficeLibreOfficeMicrosoft Dynamics 365
Considered Multiple Products
Apache OpenOffice
Chose Apache OpenOffice
I like the look and feel that Apache open office has. The fact that it is Open Source and not costly is great. It has an easy learning curve for people that are used to using Microsoft Office.
LibreOffice
Chose LibreOffice
LibreOffice's biggest advantage over MS Office is its gratuity, but its cleaner interface and the fact that it is naturally multiplatform are also important features.
As for Apache OpenOffice, the time that this suite "was in the hands" of Oracle caused development delays (even …
Chose LibreOffice
Versus Microsoft Excel, LibreOffice is a workable solution for collecting, manipulating and reporting data. Excel is not. Apache OpenOffice is the idea LibreOffice is based on, but LibreOffice has advanced beyond OpenOffice. New features, within the LibreOffice framework are …
Chose LibreOffice
LibreOffice is very similar, but more actively maintained. I actually used OpenOffice more frequently than LibreOffice in the past, but after LibreOffice forked from OpenOffice, the developers began to maintain it more actively, so I switched.

Some features (I believe certain …
Chose LibreOffice
I have chosen LibreOffice for the possibilities it offers and because it allows me to save money on the licenses of other programs. Being a free program, I do not have to think about renewing licenses every year. It is a software that offers the same characteristics as other …
Chose LibreOffice
At first we used OpenOffice, but since Oracle took it over, the updates started to take more to go live and it hasn't improved like LibreOffice has.
Chose LibreOffice
Mainly CSV and other formats compatibility, when compared to MS alternative, it's faster than cloud-based solutions (Google Docs, Zoho), I don't have to wait for MS Office to look at what I have in the cloud before saving something, its interface is better than MS Office, for …
Chose LibreOffice
Open Office has not been updated in a long time and Libreoffice is constantly updated with fixes and improvements. We have only recommended Libreoffice to our users for years because of the constant support.
Chose LibreOffice
Microsoft Products: LibreOffice is an affordable programme that is on par with Microsoft products. Unlike Microsoft, which tends to reinvent itself every couple of years and sacrifices functionality for aesthetics, LibreOffice is tried and true, sticking to the functionality …
Microsoft Dynamics 365
Chose Microsoft Dynamics 365
I have also used some bespoke systems, which were much better than any of these. Microsoft Dynamics 365 was selected by senior management, against advice from technical experts. The products I could find in the list were also expensive and inefficient; Microsoft Dynamics …
Features
Apache OpenOfficeLibreOfficeMicrosoft Dynamics 365
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Apache OpenOffice
-
Ratings
LibreOffice
-
Ratings
Microsoft Dynamics 365
7.7
84 Ratings
2% below category average
Customer data management / contact management00 Ratings00 Ratings7.981 Ratings
Workflow management00 Ratings00 Ratings7.980 Ratings
Territory management00 Ratings00 Ratings7.160 Ratings
Opportunity management00 Ratings00 Ratings7.572 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings00 Ratings8.079 Ratings
Contract management00 Ratings00 Ratings7.961 Ratings
Quote & order management00 Ratings00 Ratings7.458 Ratings
Interaction tracking00 Ratings00 Ratings8.171 Ratings
Channel / partner relationship management00 Ratings00 Ratings7.362 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Apache OpenOffice
-
Ratings
LibreOffice
-
Ratings
Microsoft Dynamics 365
8.0
68 Ratings
4% above category average
Case management00 Ratings00 Ratings7.863 Ratings
Call center management00 Ratings00 Ratings7.850 Ratings
Help desk management00 Ratings00 Ratings8.557 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Apache OpenOffice
-
Ratings
LibreOffice
-
Ratings
Microsoft Dynamics 365
7.8
78 Ratings
0% above category average
Lead management00 Ratings00 Ratings7.672 Ratings
Email marketing00 Ratings00 Ratings8.171 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Apache OpenOffice
-
Ratings
LibreOffice
-
Ratings
Microsoft Dynamics 365
8.0
76 Ratings
4% above category average
Task management00 Ratings00 Ratings8.171 Ratings
Billing and invoicing management00 Ratings00 Ratings8.054 Ratings
Reporting00 Ratings00 Ratings8.065 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Apache OpenOffice
-
Ratings
LibreOffice
-
Ratings
Microsoft Dynamics 365
7.6
77 Ratings
1% below category average
Forecasting00 Ratings00 Ratings7.667 Ratings
Pipeline visualization00 Ratings00 Ratings7.773 Ratings
Customizable reports00 Ratings00 Ratings7.476 Ratings
Customization
Comparison of Customization features of Product A and Product B
Apache OpenOffice
-
Ratings
LibreOffice
-
Ratings
Microsoft Dynamics 365
7.7
80 Ratings
0% above category average
Custom fields00 Ratings00 Ratings7.678 Ratings
Custom objects00 Ratings00 Ratings7.572 Ratings
Scripting environment00 Ratings00 Ratings7.956 Ratings
API for custom integration00 Ratings00 Ratings7.861 Ratings
Security
Comparison of Security features of Product A and Product B
Apache OpenOffice
-
Ratings
LibreOffice
-
Ratings
Microsoft Dynamics 365
8.8
75 Ratings
4% above category average
Single sign-on capability00 Ratings00 Ratings8.869 Ratings
Role-based user permissions00 Ratings00 Ratings8.770 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Apache OpenOffice
-
Ratings
LibreOffice
-
Ratings
Microsoft Dynamics 365
7.7
44 Ratings
3% above category average
Social data00 Ratings00 Ratings7.843 Ratings
Social engagement00 Ratings00 Ratings7.643 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Apache OpenOffice
-
Ratings
LibreOffice
-
Ratings
Microsoft Dynamics 365
7.2
65 Ratings
4% below category average
Marketing automation00 Ratings00 Ratings7.665 Ratings
Compensation management00 Ratings00 Ratings6.834 Ratings
Platform
Comparison of Platform features of Product A and Product B
Apache OpenOffice
-
Ratings
LibreOffice
-
Ratings
Microsoft Dynamics 365
6.8
56 Ratings
11% below category average
Mobile access00 Ratings00 Ratings6.856 Ratings
Best Alternatives
Apache OpenOfficeLibreOfficeMicrosoft Dynamics 365
Small Businesses
Google Workspace
Google Workspace
Score 9.1 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Google Workspace
Google Workspace
Score 9.1 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Creatio
Creatio
Score 9.0 out of 10
Enterprises
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10
Creatio
Creatio
Score 9.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Apache OpenOfficeLibreOfficeMicrosoft Dynamics 365
Likelihood to Recommend
9.9
(20 ratings)
10.0
(29 ratings)
7.6
(103 ratings)
Likelihood to Renew
8.0
(1 ratings)
9.0
(1 ratings)
8.0
(20 ratings)
Usability
9.0
(4 ratings)
6.1
(2 ratings)
7.5
(33 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Performance
-
(0 ratings)
6.0
(1 ratings)
-
(0 ratings)
Support Rating
5.0
(2 ratings)
7.3
(6 ratings)
8.0
(11 ratings)
Online Training
-
(0 ratings)
-
(0 ratings)
7.5
(2 ratings)
Implementation Rating
9.0
(1 ratings)
9.0
(1 ratings)
9.2
(4 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
-
(0 ratings)
3.8
(3 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
7.0
(1 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Apache OpenOfficeLibreOfficeMicrosoft Dynamics 365
Likelihood to Recommend
Apache
In my opinion, Apache OpenOffice is best suited for writing, editing and proofreading texts in any language. You can also download additional language packages that really take up little space in your PC's storage. Of course, Apache OpenOffice is comprehensive of spreadsheet-/drawing-/database-related softwares and so on, but I primarily use it for writing and editing my own texts. I don't see any scenarios where it is less appropriate, at least so far.
Read full review
The Document Foundation
If you're working with numbers, LibreOffice doesn't get in your way and try to make changes as it sees fit, forcing you to repeatedly go back and undo processes you didn't want, didn't ask for, and that have no place in the document you are trying to produce. All I want to do is assemble the data, process it for the task at hand, and then print it for distribution. LibreOffice allows me to do that.
Read full review
Microsoft
Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
Read full review
Pros
Apache
  • The number one strength of OpenOffice is the flexibility it gives. We can open any file type, save any file type - it's pretty much invincible. Even if we're going to work on this in a different program, just being able to open some of these ancient files that we get from local city governments is a huge win for us.
  • It's also administrator friendly - I'll use it a lot on the road because the licensing is so much easier to deal with than trying to check out a license from a server or make sure that everybody has internet connectivity.
  • It just looks pretty! It's legitimately a quality product, the layout looks good, it's not nearly as pushy as "other suites," and for the money it's the best!
Read full review
The Document Foundation
  • Tools like speeling, grammar, and thesaurus are super fast and intuitive
  • Read-only content can be created by adding a section and password
  • The right-click menus are very intuitive and change on the fly with what is needed depending on the content and situation
  • Documents can be saved natively as *.docx or *.xlsx
Read full review
Microsoft
  • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
  • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
  • Generating invoices to customers and directly sending them to their inbox is easy with this software.
Read full review
Cons
Apache
  • Some people used to Microsoft products can feel it's a little bit old in its style
  • I saves documents in its native format, which is incompatible with MS Word or Excel, unless you change that in the preferences tab
  • The UI is not very pretty
Read full review
The Document Foundation
  • It doesn't provide all the functions it should with a paid subscription.
  • There are features that are only available with Premium and I have premium and they are still not available.
  • Paying for the premium version doesn't provide additional services than free version
  • Customer service is nonresponsive and has been nonresponsive for years even prior to COVID.
Read full review
Microsoft
  • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
  • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
  • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
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Likelihood to Renew
Apache
It is a cheap alternative; however, with Microsoft 365 licenses also dropping significantly, we might opt to go in that direction to maintain uniformity.
Read full review
The Document Foundation
We use it consistently and have a lot of documents in the OpenDocument format so it will be necessary to use LibreOffice or a compatible product such as Openoffice in the future to be able to open these files. Because the license fee for Libreoffice is zero it is not very costly to keep using it - the costs are mostly for keeping it installed on the office PCs and regularly updated, and solving employee issues with the user support.
Read full review
Microsoft
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
Read full review
Usability
Apache
It's good overall, just the UI it's not the prettiest, feels like an older version of MS office, but gets the job done. Once get the hang of it it's easy to use, besides it has great documentation on how to use it and there are many forums that discuss many related topics.
Read full review
The Document Foundation
For all of the reasons in the foregoing evaluation. Its menus are clean, intuitive and straightforward. Any function I need to use can be accessed via keystrokes, without having to stop, move my hand to the mouse, deal with it, and then get back to the keyboard to proceed. It helps me keep my mind on my work and not worry about dealing with the mouse all the time.
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Microsoft
The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
Read full review
Reliability and Availability
Apache
No answers on this topic
The Document Foundation
Libreoffice is a desktop app not requiring any server part so it is always available when the PC is working normally. Installing it on another machine if one PC fails is very quick and easy. This is a non-issue.
Read full review
Microsoft
No answers on this topic
Performance
Apache
No answers on this topic
The Document Foundation
For big/imported tables or text documents with images loaded from the internet it is sometimes getting very slow, RAM and CPU intensive, and sometimes even hangs due to some memory leaks or other bugs. This is a long-term problem and is still not resolved perfectly.
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Microsoft
No answers on this topic
Support Rating
Apache
Is there really support? There is a user forum but I do not see much developer input. Support options are limited. The most recent (Sept 2019) version of the product seems to have issues operating under Windows 10, yet there are few recent comments in the community forum, most comments are regarding older versions.
Read full review
The Document Foundation
Support is not officially offered. However, you can find answers to any usage questions or trouble-shooting online easily, typically starting with a Google search. (I believe that all forums / tips for OpenOffice apply equally to LibreOffice, and vice versa.) While Microsoft Office, for example, officially includes support, I find that typically you end up going to a Google search in any case. So, this is not really a downside. However, in all these cases, you end up doing a lot of figuring things out for yourself.
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Microsoft
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
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Implementation Rating
Apache
We found that it is possible to use Open Office to accomplish everything we need. Some tasks required searching for steps on Google.
Read full review
The Document Foundation
Generally easy to perform, issues are how to ensure regular automatic updates on Mac OS X. Fortunatly we have only a few machines with OS X run by management and we can do these updates manually occasionally. Windows updates are quite easy with the support of third party software such as Ninite or Chocolatey, and Linux updates are super-easy thanks to the package manager (apt-get).
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Microsoft
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
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Alternatives Considered
Apache
Apache OpenOffice is less intense on our computer systems and saves us a ton of financial resources. Since our document creation and editing needs are typical of a small business and not very complex, Apache OpenOffice is sufficient for us. We think that almost any smaller to medium sized business would feel the same way if they don't have a need to make or edit complex documents.
Read full review
The Document Foundation
I think it is fair to say this:
  • If you are looking for a well-rounded, GNU-licensed product that will encompass word processing, spreadsheets, presentations, and database then LibreOffice is probably all you need.
  • For online collaboration, links with cloud storage, and more robust support, Microsoft Office 365 and Google Docs are probably what you or your organization needs.
  • LibreOffice is at its best for regular document creation and spreadsheet management. It is more cumbersome when it comes to fonts but also when it comes to linkages with cloud-based services. It is there, but you need some more computer knowledge to make it work.
  • There are other free alternatives, most notably Apache Open Office, which is also a very good alternative if you do not like LibreOffice.
Having said that, I honestly think off-line computers or laptops used off-site can certainly benefit from having LibreOffice installed.
Read full review
Microsoft
Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
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Contract Terms and Pricing Model
Apache
No answers on this topic
The Document Foundation
No answers on this topic
Microsoft
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
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Scalability
Apache
No answers on this topic
The Document Foundation
With more users using it in the company there are more cases when a simultaneous editing of the same document is needed and this feature is lacking in Libreoffice even though the files concerned are shared and synced by some solution (we use ownCloud). Google Docs or MS Office365 via Sharepoint/Onedrive offer a better function for this.
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Microsoft
No answers on this topic
Professional Services
Apache
No answers on this topic
The Document Foundation
No answers on this topic
Microsoft
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
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Return on Investment
Apache
  • Moving to OpenOffice will save the company the cost of 500+ of Microsoft Office licenses in our company.
  • Because it is cross-platform, we could also save 500+ of Microsoft Windows licenses if we move everyone to Linux.
  • On the negative side, the lack of online collaboration and browser support may be an issue when you use clouds like Box, Workboard etc.
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The Document Foundation
  • I am able to quickly create and edit word processing documents and spreadsheets which are for all intents and purposes equivalent to documents I could create and edit in other tools such as Microsoft Office and Google Docs/Sheets.
  • Lack of an online portal for sharing documents necessitates the use of Google Sheets for automation/integration. Ideal would be an all-in-one solution.
  • Having open-source software that provides common functionality eliminates the need for expensive licenses.
  • Lack of dedicated support is negligible. Most issues can be resolved using online search.
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Microsoft
  • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
  • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
  • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
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ScreenShots