AppFog (discontinued) vs. OnPage

It was very good to use in small scale projects. Considering the high end projects with many instances and multi-platform architectures, it is better to test before the application is deployed. I think few of the questions can be general - who are the system users and what size is the application focussing on? How much resources are required? Will the application require any additional services?

Incentivized

The best solution for OnPage is a small company with a small On-Call Team. The reason for this is because of how many it can trigger in a 30-minute time span. It's really good with us IT people as we understand the urgency of the call and we can react with the ticket. This gives the end-user peace of mind. This product would not be good for a large-scale company. It would not scale well for thousands of users.

Incentivized

• Quick deployment of pre-built virtual machines
• Some of the virtual machines also are readily available with a pack of softwares
• Good Stability. Using it as a student, I have never experienced any downtime issues with the projects deployed on AppFog.

Incentivized

• Delivers prompt messages with important information for patient call back
• Overrides phone ring settings if needed to ensure a sound is made if desired and no pages are missed
• Repeats pages frequently if not opened initially, so they are not forgotten

Incentivized

• Though it is good and easy for developers, it lacks operational activities and monitoring tools.
• It is easy to deploy WAR on AppFog with its console but sometimes it can lack on the performance and feasibility.

Incentivized

• Not really a "downside": because it works so well, any details we haven't documented from our initial setup are probably lost. It's been almost four years since our initial configuration, and I can no longer easily navigate the OnPage site because I literally haven't logged in since the initial implementation.

Incentivized

It works and is reliable

Easy to use both web and phone based application.

Some outages for updates

Incentivized

I have done well with the service

Incentivized

When we have issues we have fast response and willingness to help

I had no part of the implementation

Primarily because it used to have a good free tier earlier, which it does not anymore. It's simple, and things are available to use. Compared to it's competitors, it does has less features, but that kind of acts in its favor. That adds to the simplicity, and ease of use for a new user.

Incentivized

OnPage is the first we chose and would not change that. The ability to link to our CSM, RMM, and technicians on the road has made this the best solution. Our team is able to use the current setup to make custom alerts based on the ticket details. This allows for all of our future needs to be covered.

Incentivized

I have had no concerns

Incentivized

• Our project was deployed with good efficiency and easily accessible.
• The platform was much recommeded across the groups and peers.

Incentivized

• Eliminated the concern that on-call personnel were not notified of an issue at all or on a timely basis
• The reasonable cost, ease of use and reliability reassured management that any issues arising would be handled quickly
• Users disliked carrying the bulky, unreliable and battery operated pagers. Today all users carry cell phones and can easily install and manage OnPage software