On call physician perspective
July 05, 2022

On call physician perspective

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with OnPage

Our medical practice uses on-page to deliver pages reliably to our on-call physicians. It allows us to receive pages with patient contact information and summaries of their problems on our smartphones, allowing us to have a reference of that information so we can address their problem correctly and if we are not able to get to the phone immediately, have access to what we need rather than having to call our service back
  • Delivers prompt messages with important information for patient call back
  • Overrides phone ring settings if needed to ensure a sound is made if desired and no pages are missed
  • Repeats pages frequently if not opened initially, so they are not forgotten
  • Interface feels outdated
  • Area to archive instead of delete messages could be useful
  • More apparent feedback to call service that we read our message (I believe this happens, but we get no confirmation)
  • Prompt pages
  • Noticeable alerts
  • Repeated alerts if not addressed
  • I have no direct involvement with the costs of this service at my company

Do you think OnPage delivers good value for the price?

Not sure

Are you happy with OnPage's feature set?


Did OnPage live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of OnPage go as expected?

I wasn't involved with the implementation phase

Would you buy OnPage again?


OnPage is excellent as an on-call doctor paging system; it replaces the need for our call center, lets us have our answer, and either take patient information or be patched immediately through. This gives us time to finish anything we may be doing that might be urgent without losing their information as it is written in the app or time to pull up the patient's chart before calling them back.