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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Appian

    Score7.9 out of 10
    N/AAppian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

    $0

    IBM FileNet Content Manager

    Score10 out of 10
    N/AIBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics, imaging, records management, and information governance. The IBM FileNet Content Manager content management solution provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI…N/A
    Pricing
    AppianIBM FileNet Content Manager
    Editions & Modules
    Appian Community Edition
    $0
    Application - Input-Only
    $2
    per month per user
    Application - Infrequent
    $9
    per month per user
    Application - Standard
    $75
    per month per user
    Platform
    Custom Quote Priced per user with unlimited apps.
    minimum 100 users, no maximum
    Unlimited
    Custom Quote Priced per development with unlimited apps.
    unlimited
    No answers on this topic
    Offerings
    Pricing Offerings
    AppianIBM FileNet Content Manager
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    AppianIBM FileNet Content Manager
    Considered Both Products
    Appian
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    38 Answers
    89%
    Would buy again
    17 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    32 Answers
    95%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    37 Answers
    100%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    25 Answers
    82%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    30 Answers
    94%
    Implementation went as expected
    15 Answers
    Features
    AppianIBM FileNet Content Manager
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Appian and IBM FileNet Content Manager
    Feature
    Appian
    8.1
    9 Ratings
    4% above category average
    IBM FileNet Content Manager
    -
    Ratings
    Dashboards8.29 Ratings00 Ratings
    Standard reports8.59 Ratings00 Ratings
    Custom reports7.69 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Appian and IBM FileNet Content Manager
    Feature
    Appian
    7.4
    9 Ratings
    2% above category average
    IBM FileNet Content Manager
    -
    Ratings
    Process designer7.99 Ratings00 Ratings
    Process simulation6.49 Ratings00 Ratings
    Business rules engine6.49 Ratings00 Ratings
    SOA support8.29 Ratings00 Ratings
    Process player7.39 Ratings00 Ratings
    Form builder7.69 Ratings00 Ratings
    Model execution8.59 Ratings00 Ratings
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Appian and IBM FileNet Content Manager
    Feature
    Appian
    -
    Ratings
    IBM FileNet Content Manager
    7.9
    22 Ratings
    2% below category average
    Content capture & imaging00 Ratings8.418 Ratings
    File sync, storage & archiving00 Ratings8.620 Ratings
    Document management00 Ratings8.422 Ratings
    Records management00 Ratings7.320 Ratings
    Content search & retrieval00 Ratings8.220 Ratings
    Enterprise content collaboration00 Ratings8.022 Ratings
    Content publishing & creation00 Ratings8.719 Ratings
    Security, risk management & information governance00 Ratings7.821 Ratings
    Contract lifecycle management00 Ratings7.917 Ratings
    Automated workflows00 Ratings6.618 Ratings
    Artificial intelligence00 Ratings8.115 Ratings
    Mobile support00 Ratings6.614 Ratings
    Integration00 Ratings8.420 Ratings
    Best Alternatives
    AppianIBM FileNet Content Manager
    Small Businesses
    Bizagi
    Score8.3 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AppianIBM FileNet Content Manager
    Likelihood to Recommend
    9.4
    (139 ratings)
    8.2
    (22 ratings)
    Likelihood to Renew
    8.5
    (19 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (95 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (118 ratings)
    6.0
    (1 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    6.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    5.2
    (16 ratings)
    User Testimonials
    AppianIBM FileNet Content Manager
    Likelihood to Recommend
    Appian
    Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
    Incentivized
    Read full review
    IBM
    Well Suited Scenarios: Regulatory Compliance: IBM FileNet Content Manager is ideal for industries with strict regulatory requirements, such as healthcare and finance. It helps organizations securely manage and retain documents, ensuring compliance with data retention policies. Enterprise Document Management: Large organizations that deal with extensive document volumes benefit from FileNet's document capture, indexing, and search capabilities. It simplifies document management across departments. Less Appropriate Scenarios: Small Businesses: For small businesses with limited document management needs, FileNet may be overly complex and expensive. Simpler, more cost-effective solutions may be a better fit.Simple Document Storage: Organizations primarily seeking basic cloud-based document storage without extensive workflow automation or compliance requirements might find FileNet's capabilities excessive for their needs.
    Incentivized
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    Pros
    Appian
    • Allows at a glance workflow documentation which assists in the need we have for information readiation.
    • Drag and drop interface for workflow development greatly speeds our apps time to market.
    • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
    Incentivized
    Read full review
    IBM
    • Detailed Audit trials for all document interactions.
    • As our organization grows, so does our data volume, IBM FileNet Content Manager seamlessly scales to accommodate this growth.
    • The search capabilities are powerful and we can quickly find information just by typing a name.
    • The version control feature ensures that every change, edit, or contribution is tracked and documented.
    Incentivized
    Read full review
    Cons
    Appian
    • Search issues when type ahead and database search are used in the same field.
    • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
    • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.
    Incentivized
    Read full review
    IBM
    • IBM FileNet Content Manager's interface is complex and difficult to navigate for some users. IBM should consider improving the user interface to make it more easier and intuitive.
    • IBM FileNet Content Manager may be difficult to integrate with other applications and systems. IBM should consider improving its integration capabilities to ease connectivity with other systems.
    • The wide range of customization make it challenging for users to configure the software to find find their specific needs. IBM should simplify the customization process to make it easier for users.
    Incentivized
    Read full review
    Likelihood to Renew
    Appian
    We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
    Read full review
    IBM
    No answers on this topic
    Usability
    Appian
    Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Support Rating
    Appian
    Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
    Incentivized
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    IBM
    It's a great tool for our legacy system however the implementation, management time and lack of a niche provided by IBM makes it a difficult tool to recommend in a fast-paced market.
    Incentivized
    Read full review
    In-Person Training
    Appian
    As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
    Incentivized
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    IBM
    No answers on this topic
    Online Training
    Appian
    Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
    Incentivized
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    IBM
    No answers on this topic
    Implementation Rating
    Appian
    It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
    Incentivized
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    IBM
    No answers on this topic
    Alternatives Considered
    Appian
    Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
    Incentivized
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    IBM
    IBM FileNet Content Manager is a much superior product compared to anything in the market, IBM AI is really great and the ability to automate is really awesome. We also use other IBM products such as RPA and it integrates seamlessly. Compliance is really the USP of IBM FileNet Content Manager
    Incentivized
    Read full review
    Return on Investment
    Appian
    • I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
    • The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
    • There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.
    Incentivized
    Read full review
    IBM
    • It really streamline the business processes and reduced the overall approval time across the department.
    • Search for Document is really accurate and easy to search the specific documents.
    • Manage the content is easy
    • Also allow to add non documents related objects
    • API,s are well structured and documented
    • Content Navigator is simple to use
    Incentivized
    Read full review
    ScreenShots

    Appian Screenshots

    Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism

    IBM FileNet Content Manager Screenshots

    Screenshot of Editing in Microsoft Word - Collaboration in real time using Microsoft Office for the web.Screenshot of External file sharing - Securely share with external users.Screenshot of Annotation and redaction - Features an advanced viewer used to create annotations and apply redactions to content.