What users are saying about

Appian

Top Rated
159 Ratings

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Top Rated
87 Ratings

Appian

Top Rated
159 Ratings
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Score 8.3 out of 101

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Top Rated
87 Ratings
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Score 8.7 out of 101

Add comparison

Likelihood to Recommend

Appian

You name a process that needs to be repeatable and requires interaction between multiple people or groups Appian should be considered. I have not found a situation that Appian could not perform. Are there better applications in some instances? Sure, but Appian can integrate with those applications and provide data and reporting of those applications.
Helmut Arnold profile photo

Mendix

Mendix really shines when delivering Mode 2 in bimodal application development. This is where the requirements are unclear and change often. While it can be used for developing Mode 1 applications, this is not where its sweet spot is.
Gustav Coleske profile photo

Pros

  • Ease of Use - one of our main drivers was that it had to be simple to use. Moreso when a large proportion of our userbase are external to the airport and sometimes unknown, which makes training a particularly difficult task. We also didn't want our internal users to be slowed down after the introduction so again we put a lot of effort into making the interface as simple to use and visually uncluttered.
  • Version upgrades, enhancements, minor bug fixes and all loaded without much interruption to the system availability time. We generally schedule version upgrades so that they occur at 1am local time to avoid any impact on our user base.
  • Appian & Cognizant resources assigned to our implementation were and still are absolutely amazing. Going above and beyond to maximise the benefits that we obtain from the implementation. Proactive when it comes to dealing with business units that are somewhat stuck in their ways, happy to demonstrate better ways of doing things and providing solutions to problems that would have been otherwise assigned to the too hard basket.
Paul Cabrelle profile photo
  • We have been able to turn out 3 "products" within 18 months which is something that has not occurred within our organization before.
  • We have quickly and easily developed a UI that our end users absolutely love.
  • We have been able to increase our business brought into the organization by almost 17% for the first product and we expect the same increase if not more for the 2 additional products set to release this year
  • The response from Mendix support has been great and they have even helped to prioritize changes in their platform that were needed for our organization and others based on issues we found in early platforms.
No photo available

Cons

  • Licensing model is too restrictive both from a purchasing perspective (blocks) as well as cost for use (need license even if the only step in a process is to approve or initiate something).
  • The memory database should archive process execution results to a SQL database versus needed to build this to reporting analysis and trending reports for process metrics.
  • Canned reporting should be available for process metrics so these do not need to be built, i.e. this is a BPM tool so I should be able to report on metrics not just what is current or completed in the memory database but for whatever timeframe I decide to keep.
  • Improved support model in which you can talk to someone versus submitting ticket and getting bogus responses.
Keith Currie, B. Sc., PMP profile photo
  • I'd like to see binary data stored in non-persistable entities.
  • I'd like full WYSIWYG UI development environment (and I know it's on the way).
  • I'd like to see Mendix integrate machine-learning into the development process and so be able to make recommendations to (particularly new) developers when it detects the development of "anti-patterns" and dead-ends: real-time QA and best practice feedback.
Stuart Beattie profile photo

Likelihood to Renew

Appian9.5
Based on 11 answers
The current product is really working out for us. And has a huge potential for future investments within the organization.
Greeshma Mayreddy, PMP, CTFL profile photo
No score
No answers yet
No answers on this topic

Usability

Appian8.8
Based on 28 answers
I think anyone should be able to use the product. It doesn't take a programmer to use it even though I am a programmer and it did help me to understand things quickly, it isn't a requirement and most people who are able to understand basic workflow concepts can pick up the product easily.
Galen Chock profile photo
Mendix8.2
Based on 1 answer
A 10 would say I have nothing to wish for. A 9 means I haven't seen anything better.This tool really helps you in the whole creation and maintenace cycle, so from requirements to building/modeling to testing to deploying to capturing feedback.
Bart Tolen profile photo

Support

Appian8.3
Based on 52 answers
I have found the Appian support team to be both very responsive and dilligent in working with us to resolve any issues no matter how small. This does not always mean they are successful mind you but their attention to detail, knowledge of the platform, and responsiveness makes working with Appian a solid experience. The only thing I would look for better documentation. I realize this is labor intensive in maintaining but could be improved.
Michael Campbell, PMP,CSM profile photo
Mendix8.0
Based on 3 answers
Response times are quick and you will get updates regularly about the status of your request. Even with very technical questions they have specialists that can help you with your problems it will give you an answer or help you with a work around.
Ronald Catersels profile photo

In-Person Training

Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

As a BPM team we evaluated several other products and narrowed the search down to IBM and Appian. We had the respective companies do a head to head demo and we were impressed with both but found that the cloud based nature of Appian was more appealing so we didn't have to support an infrastructure locally. There are pluses and minuses. As a developer it would have been more desirable to have a local installation so I had more direct access to our other local databases but the maintenance with keeping a local system up with a team of 3 IT people who were already stretched to the limits in bandwidth made the Cloud option more practical.
Galen Chock profile photo
The two were neck-and-neck on most measures. OutSystems, at the time, had more of a WYSIWYG UI development environment. We chose to work first with Mendix because we could implement the WebService interface to Exari DocGen with less Java/C++ code than was required for OutSystems. We fully intend to develop an interface for OutSystems in due course.
Stuart Beattie profile photo

Return on Investment

  • We were not able to implement all of the projects we had going before our company was bought out by another competing company. The new company decided to abandon Appian even though it was a good tool.
  • That being said, I was able to roll out three of the projects that I was working on even though they were not used by the company due to the selling of our company.
Galen Chock profile photo
  • Business agility
  • Increasing productivity
  • Lowering transaction costs
Sebastian Piest profile photo

Pricing Details

Appian

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Appian Editions & Modules
Appian
Additional Pricing Details

Appian More Information

Mendix

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Mendix Editions & Modules
Mendix
On-premise Edition
Enterprise Edition
$1,6751
Pro Edition
$1,2501
1. per month (billed annually)
SaaS Edition
Free Edition
$0
Pro Edition
$1,2502
Enterprise Edition
$1,6752
2. per month (billed annually)
Additional Pricing Details

Mendix More Information