Appian vs Mendix

• Ease of Use - one of our main drivers was that it had to be simple to use. Moreso when a large proportion of our userbase are external to the airport and sometimes unknown, which makes training a particularly difficult task. We also didn't want our internal users to be slowed down after the introduction so again we put a lot of effort into making the interface as simple to use and visually uncluttered.
• Version upgrades, enhancements, minor bug fixes and all loaded without much interruption to the system availability time. We generally schedule version upgrades so that they occur at 1am local time to avoid any impact on our user base.
• Appian & Cognizant resources assigned to our implementation were and still are absolutely amazing. Going above and beyond to maximise the benefits that we obtain from the implementation. Proactive when it comes to dealing with business units that are somewhat stuck in their ways, happy to demonstrate better ways of doing things and providing solutions to problems that would have been otherwise assigned to the too hard basket.

Read full review

• We have been able to turn out 3 "products" within 18 months which is something that has not occurred within our organization before.
• We have quickly and easily developed a UI that our end users absolutely love.
• We have been able to increase our business brought into the organization by almost 17% for the first product and we expect the same increase if not more for the 2 additional products set to release this year
• The response from Mendix support has been great and they have even helped to prioritize changes in their platform that were needed for our organization and others based on issues we found in early platforms.

Read full review

• Licensing model is too restrictive both from a purchasing perspective (blocks) as well as cost for use (need license even if the only step in a process is to approve or initiate something).
• The memory database should archive process execution results to a SQL database versus needed to build this to reporting analysis and trending reports for process metrics.
• Canned reporting should be available for process metrics so these do not need to be built, i.e. this is a BPM tool so I should be able to report on metrics not just what is current or completed in the memory database but for whatever timeframe I decide to keep.
• Improved support model in which you can talk to someone versus submitting ticket and getting bogus responses.

Read full review

• I'd like to see binary data stored in non-persistable entities.
• I'd like full WYSIWYG UI development environment (and I know it's on the way).
• I'd like to see Mendix integrate machine-learning into the development process and so be able to make recommendations to (particularly new) developers when it detects the development of "anti-patterns" and dead-ends: real-time QA and best practice feedback.

Read full review

• We were not able to implement all of the projects we had going before our company was bought out by another competing company. The new company decided to abandon Appian even though it was a good tool.
• That being said, I was able to roll out three of the projects that I was working on even though they were not used by the company due to the selling of our company.

Read full review

• Business agility
• Increasing productivity
• Lowering transaction costs

Read full review