What users are saying about
Top Rated
159 Ratings
16 Ratings
Top Rated
159 Ratings
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Score 8.3 out of 101
16 Ratings
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Score 7.6 out of 101

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Likelihood to Recommend

Appian

Surely Appian is not a Site Development Tool. So we should avoid the use of a system for just UX development. We should look for process automation as much as we can mature the use cases.
Ravi Joshi, PMI-ACP® profile photo

OpenText MBPM

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
No photo available

Feature Rating Comparison

Reporting & Analytics

Appian
OpenText MBPM
6.8
Dashboards
Appian
OpenText MBPM
7.5
Standard reports
Appian
OpenText MBPM
9.0
Custom reports
Appian
OpenText MBPM
4.0

Process Engine

Appian
OpenText MBPM
7.4
Process designer
Appian
OpenText MBPM
8.5
Process simulation
Appian
OpenText MBPM
7.5
Business rules engine
Appian
OpenText MBPM
9.0
SOA support
Appian
OpenText MBPM
6.0
Process player
Appian
OpenText MBPM
7.0
Support for modeling languages
Appian
OpenText MBPM
8.0
Form builder
Appian
OpenText MBPM
6.5
Model execution
Appian
OpenText MBPM
6.5

Collaboration

Appian
OpenText MBPM
6.5
Social collaboration tools
Appian
OpenText MBPM
6.5

Content Management Capabilties

Appian
OpenText MBPM
6.0
Content management
Appian
OpenText MBPM
6.0

Pros

  • Appian is great for sharing information across processes. The platform is designed such that objects from one application can be simply referenced in another (if your security permits it, of course.) This makes information sharing across processes quite simple from a technical implementation perspective.
  • Development cycles on Appian are shorter as compared to traditional methods. We're able to churn out solutions at a higher velocity.
  • Building a user interface is fast and simple. It has limited widgets but meets our needs 95% of the time out of the box.
No photo available
  • Integration into third party applications
  • Rapid Development; allows developers to quickly build and/or change workflows
  • Powerful user interface design
  • High degree of scalability
No photo available

Cons

  • Advanced functionality requires use of the Appian expression language. The more advanced the logic, the harder it is to build with the expression language. This means development expertise is more relevant if you need advanced functionality, which I imagine applies almost all the time. I would much prefer if they allowed some common language such as JavaScript or Groovy out of the box.
  • Debugging has proved difficult.
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  • Lack of a graphical user interface email editor
  • Auto creation of later activities in model viewer would be nice in order to quickly generate outcome scenarios
  • Built-in reporting is somewhat limited
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Likelihood to Renew

Appian9.5
Based on 11 answers
The amount of time and effort that we have spent on our applications with Appian almost guarantees that we will be renewing our licenses. The ROI of Appian has been very benfical
Helmut Arnold profile photo
OpenText MBPM8.0
Based on 4 answers
We believe there is a market amongst our client base for the functionality OpenText BMP can address.
Peter Green profile photo

Usability

Appian8.8
Based on 28 answers
The usability is quite high thanks to the modern appeal of the platform. In general, the possibility to build the form in a flexible way, lets the designers thinking about UX design principles and mostly co-design the front-end with users that will use it. By the last release, Appian added a lot of new items for form design that are improving a lot the possibilities designers have. The only doubt I have is in the evolution of the Record, Report and News section that sometimes can solve the same problem and you should choose only one of them.
No photo available
OpenText MBPM9.0
Based on 1 answer
Although it is intuitive to use it does require training
Harish Rajput profile photo

Support

Appian8.4
Based on 52 answers
Support usually has an answer for us within a day.
David Cohen profile photo
OpenText MBPM10.0
Based on 1 answer
Great customer service for an API support related query
Harish Rajput profile photo

In-Person Training

Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

As a BPM team we evaluated several other products and narrowed the search down to IBM and Appian. We had the respective companies do a head to head demo and we were impressed with both but found that the cloud based nature of Appian was more appealing so we didn't have to support an infrastructure locally. There are pluses and minuses. As a developer it would have been more desirable to have a local installation so I had more direct access to our other local databases but the maintenance with keeping a local system up with a team of 3 IT people who were already stretched to the limits in bandwidth made the Cloud option more practical.
Galen Chock profile photo
We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
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Return on Investment

  • Appian has provided a very uniform and consistent user experience, which has a positive impact for the user.
  • Appian is designed for rapid development, so business problems can be automated very quickly.
  • We have found that Appian has halved operational costs in all parts of the company.
Leighton Rice profile photo
  • Easy and convenient access to client configuration information
  • It provides numerous built-in controls which are quite useful during rapid development cycles
  • It also provides a tremendously rich .NET framework which can be used to tweak the experience to the needs of each individual customer
No photo available

Pricing Details

Appian

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appian More Information

OpenText MBPM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

OpenText MBPM More Information