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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Appian

    Score7.9 out of 10
    N/AAppian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

    $0

    OpenText MBPM

    Score7.2 out of 10
    N/AOpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.N/A
    Pricing
    AppianOpenText MBPM
    Editions & Modules
    Appian Community Edition
    $0
    Application - Input-Only
    $2
    per month per user
    Application - Infrequent
    $9
    per month per user
    Application - Standard
    $75
    per month per user
    Platform
    Custom Quote Priced per user with unlimited apps.
    minimum 100 users, no maximum
    Unlimited
    Custom Quote Priced per development with unlimited apps.
    unlimited
    No answers on this topic
    Offerings
    Pricing Offerings
    AppianOpenText MBPM
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    AppianOpenText MBPM
    Considered Both Products
    Appian
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    38 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    32 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    37 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    25 Answers
    No answers on this topic
    Implementation went as expected
    91%
    Implementation went as expected
    30 Answers
    No answers on this topic
    Features
    AppianOpenText MBPM
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Appian and OpenText MBPM
    Feature
    Appian
    8.1
    9 Ratings
    4% above category average
    OpenText MBPM
    7.0
    3 Ratings
    10% below category average
    Dashboards8.29 Ratings7.93 Ratings
    Standard reports8.59 Ratings9.02 Ratings
    Custom reports7.69 Ratings4.03 Ratings
    Process Engine
    Comparison of Process Engine features of Appian and OpenText MBPM
    Feature
    Appian
    7.4
    9 Ratings
    2% above category average
    OpenText MBPM
    7.3
    3 Ratings
    13% below category average
    Process designer7.99 Ratings8.13 Ratings
    Process simulation6.49 Ratings7.13 Ratings
    Business rules engine6.49 Ratings9.02 Ratings
    SOA support8.29 Ratings6.02 Ratings
    Process player7.39 Ratings7.02 Ratings
    Form builder7.69 Ratings6.93 Ratings
    Model execution8.59 Ratings6.13 Ratings
    Support for modeling languages00 Ratings8.02 Ratings
    Collaboration
    Comparison of Collaboration features of Appian and OpenText MBPM
    Feature
    Appian
    -
    Ratings
    OpenText MBPM
    7.6
    3 Ratings
    9% below category average
    Social collaboration tools00 Ratings7.63 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Appian and OpenText MBPM
    Feature
    Appian
    -
    Ratings
    OpenText MBPM
    6.0
    2 Ratings
    30% below category average
    Content management00 Ratings6.02 Ratings
    Best Alternatives
    AppianOpenText MBPM
    Small Businesses
    Bizagi
    Score8.3 out of 10
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AppianOpenText MBPM
    Likelihood to Recommend
    9.4
    (139 ratings)
    7.1
    (5 ratings)
    Likelihood to Renew
    8.5
    (19 ratings)
    8.0
    (4 ratings)
    Usability
    8.7
    (95 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.4
    (118 ratings)
    10.0
    (1 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    6.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (5 ratings)
    10.0
    (1 ratings)
    User Testimonials
    AppianOpenText MBPM
    Likelihood to Recommend
    Appian
    Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
    Incentivized
    Read full review
    OpenText
    Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
    Incentivized
    Read full review
    Pros
    Appian
    • Allows at a glance workflow documentation which assists in the need we have for information readiation.
    • Drag and drop interface for workflow development greatly speeds our apps time to market.
    • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
    Incentivized
    Read full review
    OpenText
    • Complex routing of tasks based on calculated criteria
    • Linking between tasks and accessing relevant information
    • Organising, scheduling and prioritising
    • Different views for different people
    Incentivized
    Read full review
    Cons
    Appian
    • Search issues when type ahead and database search are used in the same field.
    • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
    • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.
    Incentivized
    Read full review
    OpenText
    • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
    • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
    • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
    Read full review
    Likelihood to Renew
    Appian
    We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
    Read full review
    OpenText
    There are other products that seem to be a better fit for future initiatives.
    Incentivized
    Read full review
    Usability
    Appian
    Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
    Incentivized
    Read full review
    OpenText
    Although it is intuitive to use it does require training
    Incentivized
    Read full review
    Support Rating
    Appian
    Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
    Incentivized
    Read full review
    OpenText
    Great customer service for an API support related query
    Incentivized
    Read full review
    In-Person Training
    Appian
    As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Online Training
    Appian
    Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Implementation Rating
    Appian
    It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Appian
    Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
    Incentivized
    Read full review
    OpenText
    We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
    Incentivized
    Read full review
    Return on Investment
    Appian
    • I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
    • The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
    • There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.
    Incentivized
    Read full review
    OpenText
    • The development of the ticketing system has enabled us to greatly improve customer relationships
    • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
    • Management information from the system has improved decision making
    Incentivized
    Read full review
    ScreenShots

    Appian Screenshots

    Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism