What users are saying about
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Top Rated
179 Ratings
Top Rated
100 Ratings

Appian

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Top Rated
179 Ratings
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Score 8 out of 100
Top Rated
100 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Appian

I believe that Appian is very well-suited to provide an approval work-flow. For making requests where there is a specific hierarchy of approvals that must occur, it is great. For example, if an employee needs to make a capital request for a long term project, the number of approvals can be set based on the amount of the items/work that is to be capitalized. If the amount is < 10000, maybe only manager approval is required. If the amount is over 10,000, Department Budgetary approval is also required. Over 25,000, Finance approval is required. Over 100,000, executive approval is required. Appian makes it very easy to set these conditions and send out tasks based on them. Appian also Excels at reporting. Appian provides the tools to report on any of the data that is captured in the request. This data can be exported to Excel to be used for audits or data management. Data can be reported in a variety of ways grid format, generate a pdf, or with charts and graphs. I don't believe that Appian should be used to replace any cost accounting type of functions. There are enterprise systems, such as Oracle that do a better job with that. Appian's strength is providing workflows.
Christine Mulready | TrustRadius Reviewer

Microsoft Visio

Ease of use, it has many stencils supporting system architecture and IDEF system behavior diagrams. I have also utilized it as a system conops design tool. Excellent flexibility. Powerful program for drawing plans and structural charts, is easy to use and contains a wide range of design tools that facilitates the development of flow charts for users with little experience
Richard Perroset | TrustRadius Reviewer

Feature Rating Comparison

Low-Code Development

Appian
8.2
Microsoft Visio
Visual Modeling
Appian
7.6
Microsoft Visio
Drag-and-drop Interfaces
Appian
8.2
Microsoft Visio
Platform Security
Appian
9.3
Microsoft Visio
Platform User Management
Appian
7.6
Microsoft Visio
Reusability
Appian
7.9
Microsoft Visio
Platform Scalability
Appian
8.6
Microsoft Visio

Pros

Appian

  • I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
  • You can understand business use case and convert it to a logical process automation.
  • Process Modeller has improved a lot and providing smart services use adds more value.
  • Service integration helps us to seamlessly integrate with third-party systems
Ravi Joshi, PMI-ACP® | TrustRadius Reviewer

Microsoft Visio

  • The templates for basic flowcharting are simple to use and cover most of the basic functions and touch points in a diagram.
  • The variety of included icons and connectors means it's very easy to create floor plans and/or network diagrams.
  • The ease at which you can customise connectors with different colours/thickness makes it very effective in overall presentation of a diagram.
Anonymous | TrustRadius Reviewer

Cons

Appian

  • Advanced functionality requires use of the Appian expression language. The more advanced the logic, the harder it is to build with the expression language. This means development expertise is more relevant if you need advanced functionality, which I imagine applies almost all the time. I would much prefer if they allowed some common language such as JavaScript out of the box.
  • Debugging has proved difficult. It’s easy for developers to get the app to or feature to a “working” state but it needs robust alpha testing.
  • Deployment can be tricky. When a solution gets big and there are many teams and dependencies, it needs a careful process to ensure things don’t break.
  • Reasuability of Appian objects is both a pro and con. Reusing objects across apps may be more trouble than its worth because of creating heavy dependencies. Experience is helpful to strike the right balance.
Anonymous | TrustRadius Reviewer

Microsoft Visio

  • The shapes library can be a little daunting if you're unfamiliar. Unless you know what you're looking for and where to find it, you can spend a lot of time looking for a particular shape or icon. But once you find it, you can add it to your shapes menu for easy access.
  • You can also spend a lot of time selecting your defaults for shapes, arrows, font size, etc. But like the shapes library, once you get it down, it's locked in.
  • Be prepared to spend a few hours playing with Visio before figuring out all the nuances. But if you're a beginner and need to create a process flow or diagram, you can do it very quickly without a lot of effort or training. The fun stuff takes a little longer to master.
Richard Crane | TrustRadius Reviewer

Likelihood to Renew

Appian

Appian 9.0
Based on 16 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Michael Campbell, PMP,CSM | TrustRadius Reviewer

Microsoft Visio

Microsoft Visio 10.0
Based on 1 answer
I LOVE Visio for project workflow documentation. Customers come to us to develop workflows for them and integrate systems. Visio makes it easy to understand and document customer needs as well as highlight web service touchpoints and integration areas.
Anonymous | TrustRadius Reviewer

Usability

Appian

Appian 8.6
Based on 45 answers
Great platform for providing business process management. Fairly easy to learn tool (especially now that I have seen the evolution over 5 years). More difficult to master, but there is a great community that is always willing and able to help solve your problem.
Helmut Arnold | TrustRadius Reviewer

Microsoft Visio

Microsoft Visio 7.4
Based on 2 answers
Some things that I think should be easy to do are not, at least not for a beginner user. I'm sure it's easy once you get the hang of it but the two main issues I have with Visio are the connecting of different states and searching for graphics/icons after you have chosen a starting template.
Anonymous | TrustRadius Reviewer

Support Rating

Appian

Appian 8.1
Based on 123 answers
We have a mixture of onsite and offshore support by Appian and their partner Cognizant. Our stated support hours for the business are 9-5pm Mon-Fri. Cognizant being located in India provides us with coverage up to 9pm should anything happen that needs urgent attention. Appian Cloud Support are also there should we have any issues connecting to the application.
Paul Cabrelle | TrustRadius Reviewer

Microsoft Visio

Microsoft Visio 7.7
Based on 28 answers
Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.
John Mota | TrustRadius Reviewer

In-Person Training

Appian

Appian 9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
Anonymous | TrustRadius Reviewer

Microsoft Visio

No score
No answers yet
No answers on this topic

Online Training

Appian

Appian 10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
Anonymous | TrustRadius Reviewer

Microsoft Visio

No score
No answers yet
No answers on this topic

Implementation Rating

Appian

Appian 9.0
Based on 8 answers
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Peter Newnam | TrustRadius Reviewer

Microsoft Visio

Microsoft Visio 10.0
Based on 2 answers
No answer on this topic is available.

Alternatives Considered

Appian

The main advantage of Appian is the cost structure that is more suitable for starting a test-project to see how develop in Appian and most of all how Appian is accepted inside the company. In few weeks you can show the first results and start the journey on digitalization.
Anonymous | TrustRadius Reviewer

Microsoft Visio

Other products that we have tried (like Google Drawings and LucidChart) did not offer the same flexibility and ease of use that we have found in Microsoft Visio. While they may offer better collaborative features, they were lacking in some of the basic interface and shape features that Visio makes easy.
David Currier | TrustRadius Reviewer

Return on Investment

Appian

  • Our objective to reduce customer effort when dealing with government by 25% was exceeded. In the process of applying for an alcohol licence renewal alone, we saw approximately 80% reduction in time and effort for the business customer - and that was just a prototype! Imagine the possibilities when this is taken into a live environment!
Lynley Johnston | TrustRadius Reviewer

Microsoft Visio

  • Microsoft Visio helps improve communication which ensures increased alignment. This helps reduce costly rework on projects.
  • Microsoft Visio is expensive to license the whole organization, so it takes some time to ensure your diagram is in a good format for publishing and there are only so many people who can edit the Visio files.
Bryan Goodyear, PMP, CSM | TrustRadius Reviewer

Screenshots

Pricing Details

Appian

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Appian Editions & Modules

Edition
Free$0
Standard60.002
Flat FeeContact Sales3
EnterpriseContact Sales4
  1. per user per month
  2. one fixed price per app, unlimited users
  3. unlimited number of apps, priced by user
Additional Pricing Details

Microsoft Visio

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Visio Editions & Modules

Edition
Plan 1$5.001
Plan 2$15.001
Standard$280.00
Professional$530.00
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Appian
8.3
Microsoft Visio
8.5

Likelihood to Renew

Appian
9.0
Microsoft Visio
10.0

Usability

Appian
8.6
Microsoft Visio
7.4

Support Rating

Appian
8.1
Microsoft Visio
7.7

In-Person Training

Appian
9.0
Microsoft Visio

Online Training

Appian
10.0
Microsoft Visio

Implementation Rating

Appian
9.0
Microsoft Visio
10.0

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