AppSheet vs. Creatio

If you need to manage special assets with unique characteristics and keep data in spreadsheets, Appsheet is ideal for replacing these sheets with a system. Once you start using it, you find yourself trying to move everything into Appsheet. It is perfect for generating internal software that would otherwise never be developed due to programming costs.

Incentivized

Creatio is well suited in following scenarios: Complex Business process modelling and automation, Low code No code development which is best for efficient timelines, customized reporting and dashboarding, seamless integration with other technologies. Scenarios where Creatio is less appropriate: Solutions which require high cutomizations on the frontend side as this can be done by javascript modifications but it increases the load on the page and slows it down.

Incentivized

• Calculations - I have several apps that do some pretty complicated calculations, and decision making to build things like Shopping Lists for a Kanban assembly team, where the app will help a stocker determine whats low in a kanban assembly line stock box.
• Document generation and record keeping - I have an app that users digitally sign and receive PDF contracts, and the system automatically records all records from the transaction. Everything is held in files on YOUR OWN DRIVE (Google Drive) so when you're done with the project or AppSheet you DONT loose your data.
• Client/Customer Management - I follow the old school "Swimming with Sharks" model for client retention and customer engagement, and have built several small customer tracking tools for local businesses. This tool is limited ONLY by your imagine and desire to learn.

Incentivized

• Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
• Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
• Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.

• Once the tables / UX Views get way too many in number, it can become a little daunting to manage. This part of the UX may need something really smarter.
• Ability to Undo.
• Could provide more UI Look and Feel options. BTW, the new Graphs look great, but have some bugs, while the new INPUT() feature is a great addition too.

• When we started using Creatio in 2022 the new user interface had just been released and did not include all the features we needed; however, we used a more classic user interface and were still satisfied with the results.
• The ability to capture a digital signature directly within the application was missing in the base system; however, Creatio connected us with a partner that provided a solution for this specific situation.

We are still less than 10 users and probably may continue to be so. But, this being a franchisor set up, could be of use to other users like us.

We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.

Incentivized

It's just great. The usability is the best thing about Appsheet. You must choose which things will really be used later. You have to be careful of not generating something too big and then it feels like something that need to be learned. This is something that resolve problems, but you had to be able to think before doing. It will not solve problems itself. You need to find the problem, think a solution, and then use appsheet to make this solution a reality

Incentivized

Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.

Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.

Incentivized

Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.

Incentivized

AppSsheet has a support group and they show videos to help app builders. Though I have truck drivers' hours and can't join the webinars. Support groups with better assists me on a Saturday evening or a Sunday that I have time off. It's hard to watch videos driving down the highway.

The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work

Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.

Incentivized

I did everything on my own

Incentivized

The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.

Incentivized

The ease that AppSheet provides to the developer is limitless. Before starting with AppSheet I used other software, but they didn't give me the tools at my fingertips.
When I learned about AppSheet and everything it could do, I understood that it was what I was looking for, the ease with which everything is related within the app with a few clicks is impressive.

The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.

I can see the promise of how it can be customized to other aspects of our business.

Incentivized

• A good impact in general at the beginning since the free version allows great development so the investment in the implementation is of knowledge and time.
• As a consultant I have expanded my services through this platform including new low code application building services.

• We went from manually processing Work Orders into Invoices once a day - representing significant impact to turn around speeds - to submitting automatically in real time, eliminating a great deal of human transcription errors and freeing up a great deal of operations time
• Custom Implementation automation in Creatio has eliminated 4-6 hours of configuration work per sale in comparison to our old manual methods