TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apptoto

    Score7.7 out of 10
    N/AApptoto, from the company of the same name headquartered in Bend, is an appointment scheduling app featuring appointment reminders, online booking, custom appointment messaging, and integrates with commonly used email and calendars.N/A

    Bird

    Score8.5 out of 10
    N/ABird CRM, replacing the former MessageBird, is a CRM for Marketing, Sales, and Payments, powering messages to customers across Email, SMS, and WhatsApp.

    $45

    per month 3000 monthly contacts

    Pricing
    ApptotoBird
    Editions & Modules
    No answers on this topic
    API Pricing - WhatsApp
    $0.01
    per message
    API Pricing - Voice
    $0.01
    per minute
    API Pricing - SMS
    $0.01
    per message
    API Pricing - Numbers
    $1
    per month
    Pro
    $50
    per month
    Pro Plus
    $150
    per month
    Start Up
    Free
    Custom Plan
    Contact sales team
    Offerings
    Pricing Offerings
    ApptotoBird
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    ApptotoBird
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    Square Appointments
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    Chili Piper
    Score8.8 out of 10
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    Doodle
    Score8.5 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    ApptotoBird
    Likelihood to Recommend
    8.5
    (5 ratings)
    5.3
    (3 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    ApptotoBird
    Likelihood to Recommend
    Apptoto
    For people dealing with a high volume of clients and are heavily reliant on meetings. For someone who is not dealing with much traffic, it is easier to keep tabs on their schedule and stay on top of their appointments, so Apptoto will be just a luxury. However, make sure to keep a backup source as well, for example, a mobile calendar.
    Incentivized
    Read full review
    Bird (formerly MessageBird)
    MessageBird seems to me a very useful tool for the times we are living [in] and the paradigm shift in corporate communications in all industries. It is very good at exchanging information and plain text. It works with some difficulty for sending images and other functionalities that the real WhatsApp application has, but the client on the other side does not know about this and sometimes sends information such as location that it is not possible to obtain.
    Incentivized
    Read full review
    Pros
    Apptoto
    • Appointment Reminders.
    • Availability confirmation
    • Schedule and reschedule the appointments.
    • SMS alert.
    Incentivized
    Read full review
    Bird (formerly MessageBird)
    • Call reminders and follow up incl reviews
    • Easy for the client to access the call without needing to download software
    • Customizable branding
    Incentivized
    Read full review
    Cons
    Apptoto
    • Salesforce Integrations
    • Support with making custom integrations
    Incentivized
    Read full review
    Bird (formerly MessageBird)
    • SMS authentication is pricey (like other players)
    • Lack dedicated SMS phone numbers for Brazil
    Incentivized
    Read full review
    Support Rating
    Apptoto
    Apptoto is quick to fix any issues we have with software, though they are few and far between, and integrates well with a variety of software including Clio!
    Incentivized
    Read full review
    Bird (formerly MessageBird)
    No answers on this topic
    Alternatives Considered
    Apptoto
    It is comparatively cheaper than Schedulicity and provides more value for money in that regard, it is better for a higher volume of users working in an organization. Apptoto provides better customer service and faster resolution to issues that may arise during the use of the product in a new and unfamiliar organization.
    Incentivized
    Read full review
    Bird (formerly MessageBird)
    Regarding WhatsApp Business, it is a very useful tool because templates can be programmed for the entire organization and clients can also be referred to other users in order to decongest an agent who can become quite busy. Otherwise there would be no way to serve you through two agents and you could have a bad end user or customer experience.
    Incentivized
    Read full review
    Return on Investment
    Apptoto
    • Reduced our no shows dramatically.
    • Reminds clients of our email and phone numbers.
    Incentivized
    Read full review
    Bird (formerly MessageBird)
    • Easy video calling for scheduled appointments has meant customer retention as they don't need specific software etc to have a call.
    • Negative impact whilst our internet has been slow as I've been unable to use the product well as dial in to the call using a phone option.
    • Emails reminders has meant more clients turning up for the calls leading to retained income and happier customers.
    Incentivized
    Read full review
    ScreenShots

    Apptoto Screenshots

    Screenshot of automatic reminders that can be sent to clients about upcoming appointments via SMS text, voice call, and email.Screenshot of appointment management from an existing calendar, where Apptoto is handling everything on the backend. The user can send appointment reminders, let clients schedule appointments with themselves, and communicate with customers in real-time with 2-way business messaging.Screenshot of messaging campaigns, used to remind clients to take actions such as booking their next appointment. Can be a personalized message on a client's birthdays, or for a holiday.Screenshot of a custom booking page that highlights a business's availability.Screenshot of custom message schedules that combine SMS text, email, and voice calls. Uses unique messaging per appointment type, and location.