Likelihood to Recommend For people dealing with a high volume of clients and are heavily reliant on meetings. For someone who is not dealing with much traffic, it is easier to keep tabs on their schedule and stay on top of their appointments, so Apptoto will be just a luxury. However, make sure to keep a backup source as well, for example, a mobile calendar.
Read full review X.ai is very well suited for a departmental type use where Amy has access to everyone's calendar. It is a requirement that people keep their calendars up to date and live by them. Otherwise Amy might think that you are free when you have a flight booked or are on vacation. She is extremely good for those times when a prospect agrees to talk to you at a conference. I just send them a quick email, cc Amy and tell her to set up a call, and it magically shows up on my calendar!
Matt Meinel SVP Sales, Business Development, and Solutions Architecture
Read full review Pros Appointment Reminders. Availability confirmation Schedule and reschedule the appointments. SMS alert. Read full review x.ai makes it easy to initiate, schedule, and manage meetings with internal and external constituents. Especially in the case of internal constituents, scheduling is almost instantaneous on the team plan because the AI can see the available/busy schedules for anyone in our G Suite domain and schedule meetings based on my preferences and the other person's availability. The calendar function makes it easy for me to share a limited calendar with others so that they can automatically schedule a meeting with me without having to go back and forth. The customer service team at x.ai is stellar. They are kind, quick to respond, and typically resolve cases on the first try. They are also incredibly receptive to feedback and new ideas that often get incorporated into the product. Read full review Cons Salesforce Integrations Support with making custom integrations Read full review One person mentioned that the zoom link isn't easy to open from the calendar appointment Some people have been confused by using the names "Amy" or "Andrew", not realizing these are AI bots. So, I now use the "X.ai scheduler" to avoid confusion Read full review Support Rating Apptoto is quick to fix any issues we have with software, though they are few and far between, and integrates well with a variety of software including Clio!
Read full review Support has been quick. We have not really had an issue, more just implementation questions.
Read full review Alternatives Considered It is comparatively cheaper than
Schedulicity and provides more value for money in that regard, it is better for a higher volume of users working in an organization. Apptoto provides better customer service and faster resolution to issues that may arise during the use of the product in a new and unfamiliar organization.
Read full review Heard about Claralabs AI assistant from friends using this service. But I found x.ai to be suited for my requirements. Claralabs is also good but when it comes to pricing and ROI, x.ai is better.
Read full review Return on Investment Reduced our no shows dramatically. Reminds clients of our email and phone numbers. Read full review I have hours back in my schedule every week, meaning I have more billable time, free time, and fewer things to worry about! Having an AI assistant fits for my personal brand. Read full review ScreenShots