What users are saying about
11 Ratings
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Score 6.3 out of 100
36 Ratings
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Score 7.7 out of 100

Feature Set Ratings

  • Aptean Intuitive ERP ranks higher in 4 feature sets: Customization, Security, Manufacturing, Supply Chain
  • Epicor Eclipse ranks higher in 7 feature sets: Reporting & Analytics, General Ledger and Configurable Accounting, Inventory Management, Order Management, Subledger and Financial Process, Project Financial Management, Procurement

Customization

8.0

Aptean Intuitive ERP

80%
7.2

Epicor Eclipse

72%
Aptean Intuitive ERP ranks higher in 1/2 features

API for custom integration

8.0
80%
1 Rating
7.8
78%
7 Ratings

Plug-ins

N/A
0 Ratings
6.7
67%
9 Ratings

Security

8.0

Aptean Intuitive ERP

80%
7.8

Epicor Eclipse

78%
Aptean Intuitive ERP ranks higher in 2/2 features

Single sign-on capability

8.0
80%
2 Ratings
8.0
80%
9 Ratings

Role-based user permissions

8.0
80%
2 Ratings
7.5
75%
14 Ratings

Reporting & Analytics

6.0

Aptean Intuitive ERP

60%
6.6

Epicor Eclipse

66%
Aptean Intuitive ERP ranks higher in 2/3 features

Dashboards

4.0
40%
1 Rating
6.7
67%
11 Ratings

Standard reports

7.0
70%
2 Ratings
6.4
64%
16 Ratings

Custom reports

7.0
70%
2 Ratings
6.9
69%
16 Ratings

General Ledger and Configurable Accounting

4.9

Aptean Intuitive ERP

49%
7.2

Epicor Eclipse

72%
Epicor Eclipse ranks higher in 11/11 features

Accounts payable

6.0
60%
2 Ratings
6.9
69%
15 Ratings

Accounts receivable

6.0
60%
2 Ratings
6.8
68%
13 Ratings

Global Financial Support

5.0
50%
1 Rating
7.1
71%
7 Ratings

Primary and Secondary Ledgers

6.0
60%
1 Rating
7.2
72%
6 Ratings

Intercompany Accounting

4.0
40%
1 Rating
7.2
72%
8 Ratings

Localizations

6.0
60%
1 Rating
6.7
67%
5 Ratings

Journals and Reconciliations

6.0
60%
1 Rating
7.3
73%
10 Ratings

Enterprise Accounting

4.0
40%
1 Rating
8.2
82%
6 Ratings

Configurable Accounting

7.0
70%
1 Rating
8.3
83%
8 Ratings

Centralized Rules Framework

5.0
50%
1 Rating
6.8
68%
4 Ratings

Standardized Processes

6.0
60%
1 Rating
6.7
67%
10 Ratings

Inventory Management

6.7

Aptean Intuitive ERP

67%
7.1

Epicor Eclipse

71%
Epicor Eclipse ranks higher in 3/4 features

Inventory tracking

7.0
70%
2 Ratings
7.4
74%
17 Ratings

Automatic reordering

6.0
60%
1 Rating
6.7
67%
15 Ratings

Location management

7.0
70%
1 Rating
7.7
77%
17 Ratings

Manufacturing module

7.0
70%
2 Ratings
6.7
67%
7 Ratings

Order Management

6.0

Aptean Intuitive ERP

60%
7.4

Epicor Eclipse

74%
Epicor Eclipse ranks higher in 7/7 features

Pricing

6.0
60%
2 Ratings
7.3
73%
17 Ratings

Order entry

6.0
60%
2 Ratings
7.7
77%
17 Ratings

Credit card processing

7.0
70%
1 Rating
8.0
80%
14 Ratings

Cost of goods sold

7.0
70%
2 Ratings
7.8
78%
16 Ratings

Order Orchestration

6.0
60%
1 Rating
7.4
74%
13 Ratings

End-to-end order visibility

4.0
40%
1 Rating
7.0
70%
13 Ratings

Order exception Resolution

6.0
60%
1 Rating
6.6
66%
12 Ratings

Subledger and Financial Process

6.0

Aptean Intuitive ERP

60%
7.2

Epicor Eclipse

72%
Epicor Eclipse ranks higher in 12/14 features

Automated Invoice Processing

4.0
40%
1 Rating
7.5
75%
10 Ratings

Shared Services Payments

5.0
50%
1 Rating
7.7
77%
5 Ratings

Billings Management

7.0
70%
1 Rating
6.9
69%
11 Ratings

Customer Receipt Applications

7.0
70%
1 Rating
6.9
69%
10 Ratings

Customer Collections

7.0
70%
1 Rating
7.6
76%
10 Ratings

Revenue Recognition

7.0
70%
1 Rating
7.9
79%
6 Ratings

Cash Management

7.0
70%
1 Rating
7.4
74%
8 Ratings

Period Close

6.0
60%
1 Rating
7.5
75%
11 Ratings

Transactions Tax

4.0
40%
1 Rating
7.4
74%
10 Ratings

Subledger Reconciliations

6.0
60%
1 Rating
7.3
73%
3 Ratings

3rd Party Accounting Systems

6.0
60%
1 Rating
6.0
60%
4 Ratings

Asset Management

N/A
0 Ratings
7.5
75%
6 Ratings

Travel & Expense Management

N/A
0 Ratings
7.3
73%
6 Ratings

Budgetary Control & Encumbrance Accounting

N/A
0 Ratings
6.1
61%
5 Ratings

Project Financial Management

4.4

Aptean Intuitive ERP

44%
5.7

Epicor Eclipse

57%
Epicor Eclipse ranks higher in 9/12 features

Budgeting and Forecasting

6.0
60%
1 Rating
6.8
68%
6 Ratings

Project Costing

5.0
50%
1 Rating
7.2
72%
6 Ratings

Cost Capture

5.0
50%
1 Rating
6.2
62%
6 Ratings

Capital Project Management

3.0
30%
1 Rating
6.0
60%
5 Ratings

Customer Invoicing

5.0
50%
1 Rating
7.4
74%
9 Ratings

Project Financial Performance Analysis

4.0
40%
1 Rating
4.6
46%
3 Ratings

Project Financials Dashboard

4.0
40%
1 Rating
3.6
36%
3 Ratings

Real-time Financial Reporting

4.0
40%
1 Rating
5.8
58%
7 Ratings

Embedded Business Intelligence

4.0
40%
1 Rating
2.7
27%
2 Ratings

Project Planning Collaboration

4.0
40%
1 Rating
3.3
33%
3 Ratings

Customer Contract Compliance

N/A
0 Ratings
7.7
77%
5 Ratings

Project Revenue Recognition

N/A
0 Ratings
7.0
70%
4 Ratings

Procurement

5.8

Aptean Intuitive ERP

58%
6.1

Epicor Eclipse

61%
Epicor Eclipse ranks higher in 15/19 features

Sourcing Team Collaboration

5.0
50%
1 Rating
6.1
61%
5 Ratings

Sourcing Analysis

7.0
70%
1 Rating
5.0
50%
5 Ratings

Bids Analyzed and Compared

6.0
60%
1 Rating
5.1
51%
6 Ratings

Catalog Shopping E-Commerce for Employees

5.0
50%
1 Rating
5.3
53%
5 Ratings

Electronic Signatures

5.0
50%
1 Rating
7.2
72%
7 Ratings

Requisitions-to-Purchase Orders Integrated

7.0
70%
1 Rating
6.9
69%
4 Ratings

Supplier Assessment

7.0
70%
1 Rating
5.4
54%
4 Ratings

Supplier Management

5.0
50%
1 Rating
6.8
68%
4 Ratings

Supplier Portal

5.0
50%
1 Rating
6.4
64%
2 Ratings

Contract Authoring

N/A
0 Ratings
6.8
68%
2 Ratings

Contract Compliance Management

N/A
0 Ratings
7.3
73%
2 Ratings

Contract History

N/A
0 Ratings
6.8
68%
2 Ratings

Contract Renewal Automation

N/A
0 Ratings
5.5
55%
2 Ratings

Contract Repository

N/A
0 Ratings
4.8
48%
3 Ratings

Contract Standardization and Enforcement

N/A
0 Ratings
5.1
51%
3 Ratings

Invoice Automated Matching

N/A
0 Ratings
6.5
65%
6 Ratings

Purchasing Risk and Compliance Management

N/A
0 Ratings
6.1
61%
3 Ratings

Spend Compliance Management

N/A
0 Ratings
6.4
64%
1 Rating

Supplier Communication and Collaboration

N/A
0 Ratings
6.8
68%
2 Ratings

Manufacturing

6.6

Aptean Intuitive ERP

66%
5.0

Epicor Eclipse

50%
Aptean Intuitive ERP ranks higher in 5/9 features

Production Process Design

6.0
60%
1 Rating
4.5
45%
2 Ratings

Production Management

7.0
70%
1 Rating
5.7
57%
3 Ratings

Work Definition

6.0
60%
1 Rating
4.8
48%
3 Ratings

Work Execution

7.0
70%
1 Rating
5.4
54%
3 Ratings

Manufacturing Costs

7.0
70%
1 Rating
4.8
48%
3 Ratings

Supply Chain Business Flows

N/A
0 Ratings
4.1
41%
2 Ratings

Contracted Manufacturing Management

N/A
0 Ratings
4.1
41%
2 Ratings

Configuration Management

N/A
0 Ratings
6.4
64%
1 Rating

Advanced Fulfillment

N/A
0 Ratings
5.1
51%
3 Ratings

Supply Chain

7.0

Aptean Intuitive ERP

70%
5.7

Epicor Eclipse

57%
Aptean Intuitive ERP ranks higher in 3/4 features

Forecasting

7.0
70%
1 Rating
6.1
61%
12 Ratings

Inventory Planning

7.0
70%
1 Rating
6.6
66%
11 Ratings

Performance Monitoring

7.0
70%
1 Rating
5.6
56%
9 Ratings

Multi-tier Supply Chain Planning

N/A
0 Ratings
4.3
43%
6 Ratings

Payroll Management

Aptean Intuitive ERP

Feature Set Not Supported
N/A
8.5

Epicor Eclipse

85%
Epicor Eclipse ranks higher in 5/5 features

Pay calculation

N/A
0 Ratings
10.0
100%
1 Rating

Benefit plan administration

N/A
0 Ratings
9.0
90%
1 Rating

Direct deposit files

N/A
0 Ratings
8.7
87%
3 Ratings

Salary revision and increment management

N/A
0 Ratings
7.0
70%
2 Ratings

Reimbursement management

N/A
0 Ratings
7.7
77%
3 Ratings

Project Execution Management

Aptean Intuitive ERP

Feature Set Not Supported
N/A
6.4

Epicor Eclipse

64%
Epicor Eclipse ranks higher in 9/9 features

Project Planning and Scheduling

N/A
0 Ratings
6.6
66%
3 Ratings

Project Manager Dashboard

N/A
0 Ratings
6.8
68%
2 Ratings

Resource Manager Dashboard

N/A
0 Ratings
6.8
68%
2 Ratings

Task Insight for Project Managers

N/A
0 Ratings
5.7
57%
3 Ratings

Project Manager Mobile Functionality

N/A
0 Ratings
6.4
64%
2 Ratings

Team Member Task Collaboration

N/A
0 Ratings
6.4
64%
1 Rating

Team Member Mobile Functionality

N/A
0 Ratings
6.4
64%
2 Ratings

Real-Time Project Reporting

N/A
0 Ratings
7.3
73%
1 Rating

Product Lifecycle Management

N/A
0 Ratings
5.1
51%
4 Ratings

Grants Management

Aptean Intuitive ERP

Feature Set Not Supported
N/A
8.0

Epicor Eclipse

80%
Epicor Eclipse ranks higher in 4/4 features

Award Lifecycle Management

N/A
0 Ratings
8.0
80%
1 Rating

Spending Control

N/A
0 Ratings
7.9
79%
2 Ratings

Indirect Cost Management

N/A
0 Ratings
7.9
79%
2 Ratings

Billing

N/A
0 Ratings
8.2
82%
1 Rating

Risk Management

Aptean Intuitive ERP

Feature Set Not Supported
N/A
4.5

Epicor Eclipse

45%
Epicor Eclipse ranks higher in 9/9 features

Risk Repository

N/A
0 Ratings
2.7
27%
2 Ratings

Control Management

N/A
0 Ratings
6.2
62%
2 Ratings

Control Mapping

N/A
0 Ratings
3.6
36%
1 Rating

Control Efficiency Assessments

N/A
0 Ratings
4.5
45%
1 Rating

Automated Control Assessments

N/A
0 Ratings
5.5
55%
1 Rating

Assessment Capture

N/A
0 Ratings
5.5
55%
1 Rating

Issue Detection

N/A
0 Ratings
4.1
41%
2 Ratings

Automatic Notification

N/A
0 Ratings
4.5
45%
3 Ratings

Remediation and Certification

N/A
0 Ratings
3.8
38%
2 Ratings

Logistics

Aptean Intuitive ERP

Feature Set Not Supported
N/A
4.9

Epicor Eclipse

49%
Epicor Eclipse ranks higher in 11/11 features

Transportation Planning and Optimization

N/A
0 Ratings
4.3
43%
6 Ratings

Transportation Sourcing Management

N/A
0 Ratings
4.9
49%
5 Ratings

Transportation Process Integration

N/A
0 Ratings
4.8
48%
4 Ratings

Transportation Execution Management

N/A
0 Ratings
4.2
42%
6 Ratings

Freight Payment Automation

N/A
0 Ratings
5.5
55%
8 Ratings

Trade Management

N/A
0 Ratings
4.1
41%
2 Ratings

Trade Regulatory Compliance Management

N/A
0 Ratings
6.4
64%
1 Rating

Customs Document Collaboration

N/A
0 Ratings
1.0
10%
1 Rating

Fulfillment Management

N/A
0 Ratings
6.3
63%
2 Ratings

Inventory Visibility

N/A
0 Ratings
6.1
61%
9 Ratings

Warehouse Workforce Management

N/A
0 Ratings
6.3
63%
4 Ratings

Product Lifecycle Management

Aptean Intuitive ERP

Feature Set Not Supported
N/A
6.2

Epicor Eclipse

62%
Epicor Eclipse ranks higher in 7/7 features

Ideation Management

N/A
0 Ratings
6.5
65%
5 Ratings

Requirements Management

N/A
0 Ratings
6.1
61%
4 Ratings

Proposal Management

N/A
0 Ratings
5.9
59%
3 Ratings

Innovation Portfolio Management

N/A
0 Ratings
5.8
58%
2 Ratings

Product Master Data Management

N/A
0 Ratings
6.4
64%
3 Ratings

Vendor Portal

N/A
0 Ratings
6.2
62%
3 Ratings

Project Portfolio Management

N/A
0 Ratings
6.4
64%
1 Rating

Attribute Ratings

  • Aptean Intuitive ERP is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

Likelihood to Recommend

8.0

Aptean Intuitive ERP

80%
2 Ratings
4.7

Epicor Eclipse

47%
17 Ratings

Likelihood to Renew

10.0

Aptean Intuitive ERP

100%
1 Rating
4.3

Epicor Eclipse

43%
3 Ratings

Usability

Aptean Intuitive ERP

N/A
0 Ratings
7.3

Epicor Eclipse

73%
1 Rating

Availability

Aptean Intuitive ERP

N/A
0 Ratings
9.1

Epicor Eclipse

91%
2 Ratings

Performance

Aptean Intuitive ERP

N/A
0 Ratings
9.1

Epicor Eclipse

91%
2 Ratings

Support Rating

Aptean Intuitive ERP

N/A
0 Ratings
5.5

Epicor Eclipse

55%
2 Ratings

In-Person Training

Aptean Intuitive ERP

N/A
0 Ratings
9.1

Epicor Eclipse

91%
1 Rating

Online Training

Aptean Intuitive ERP

N/A
0 Ratings
8.2

Epicor Eclipse

82%
1 Rating

Implementation Rating

Aptean Intuitive ERP

N/A
0 Ratings
4.5

Epicor Eclipse

45%
2 Ratings

Configurability

Aptean Intuitive ERP

N/A
0 Ratings
4.5

Epicor Eclipse

45%
1 Rating

Ease of integration

Aptean Intuitive ERP

N/A
0 Ratings
4.5

Epicor Eclipse

45%
1 Rating

Product Scalability

Aptean Intuitive ERP

N/A
0 Ratings
4.5

Epicor Eclipse

45%
1 Rating

Vendor post-sale

Aptean Intuitive ERP

N/A
0 Ratings
8.2

Epicor Eclipse

82%
1 Rating

Vendor pre-sale

Aptean Intuitive ERP

N/A
0 Ratings
7.3

Epicor Eclipse

73%
1 Rating

Likelihood to Recommend

Aptean

If you have a programmer and are willing to let them learn the system and want software to function the way you run your business this may work well. If you do not have a programmer on staff and are willing to change your business to match the software but think in the future you may wish to modify your ERP software this may work out well. If you want something you can modify quickly this is not a good choice. If you do not wish to modify the code nor your business practices an evaluation would be required. It does allow substantial modifications, but there are areas it may not fit with your business so well. It is possible that Intuitive may happen to make the options you require available in the future.
Read full review

Epicor Software

Eclipse is well suited for quick order entry where the source is a formal purchase order document or a phone call with a known customer. In these scenarios the order entry process is quick, and order processing is smooth even if the customer has a lot of "special" requests like shipping part today and holding the rest or shipping some of the order to other addresses. Eclipse also works well if you have a good database of products, especially in searching for products where only partial information is known or finding existing orders where all you know for sure is the customer. It is not particularly well suited for Point of Sale where a walk-in customer who doesn't have an account wants products for which part numbers are not known, due to the requirements to release an order for a customer with no credit.
Read full review

Pros

Aptean

  • Easy to Use
  • Low Maintenance
  • Flexible and modifiable
Read full review

Epicor Software

  • Sales Order tracking, even returns are strengths of Epicor Eclipse. It can be set up to match returns to previous orders so that the correct credits are applied. It is capable of setting up contract pricing as well as matrix level pricing according to sales velocity or individual customer buyer programs.
  • Purchasing can be set up to work by full line buys or short buys while still maintaining a balanced inventory level of vendor line product.
  • Vendor Invoices and purchase orders are easily matched up for payment and the diverse reporting features are able to provide multi-faceted views of Product Sales, Items with No Sales, or Sales or Purchasing trends, just to name a few.
  • It is also tracking warehouse operation in both RF and non-RF environments, or a combination of the two.
Read full review

Cons

Aptean

  • Documentation. The design of en extensible system works well once you figure it out. Some things can be tricky and time consuming.
  • They provide no support for customizations. I can understand not wanting to help write specific custom code, but they refuse to even tell anyone what a method on a base class does unless you pay them $200 an hour.
  • Their proprietary design can cause modifications to take longer. If you use one of their forms you can not load it, you must call their launch function and put you code in the "Execute" method. If they were more standardized the documentation issue would not be so bad.
Read full review

Epicor Software

  • The version we use is a non-windows based version, we chose this due to pricing since we are a small company.
  • Their Tier 1 level tech support leaves a little to be desired.
  • It would be nice to switch between open windows/screens.
Read full review

Pricing Details

Aptean Intuitive ERP

Starting Price

Editions & Modules

Aptean Intuitive ERP editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Epicor Eclipse

    Starting Price

    Editions & Modules

    Epicor Eclipse editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Aptean

      We have a lot invested in this from user education to customizations. It would be hard to justify the cost for changing.
      Read full review

      Epicor Software

      I use it every day and can't see a reason why I would stop unless I started a new job. If I were to leave my present position, the new job would be much more attractive if they were Eclipse users.
      Read full review

      Usability

      Aptean

      No answers on this topic

      Epicor Software

      This is very easy to use for someone that hasn't ever used the system before. Despite any preconceived notions about how a system should function they can learn this and become efficient with really not a lot of effort. I have used many systems and this is probably one of the easiest I have ever had to learn to navigate and use.
      Read full review

      Reliability and Availability

      Aptean

      No answers on this topic

      Epicor Software

      I haven't experienced any outages in the two years I have been using the system. It is always available as long as the computer is up. The only time I have seen it not be available was on occasions where we lost internet, or power and then we lost access to everything, not just Epicor Eclipse.
      Read full review

      Performance

      Aptean

      No answers on this topic

      Epicor Software

      Everything in this system moves fairly quickly, that may be in part because we are a small company with only 21 users on the system at a time, or it may just be a the way the Epicor Eclipse works for any size company with any number of users. I can only speak for what I know and say that it is fast for our purposes.
      Read full review

      Support Rating

      Aptean

      No answers on this topic

      Epicor Software

      The tier 1 support is trying, and sometimes they are successful. Sometimes they aren't. This topic isn't as black and white as the questions might suggest. Currently their Tier 1 support team is over seas, all items automatically go to Tier 1 and then when they can't help they either escalate it or tell me they need to check with someone else and they will get back to me. If they escalate me to Tier 2, then the issue comes back to the States and the support is usually at a higher knowledge/experience level and it can get resolved fairly quickly. If they don't escalate, then it might take weeks and multiple follow ups on my part before I either get a satisfactory resolution or finally get escalated.
      Read full review

      In-Person Training

      Aptean

      No answers on this topic

      Epicor Software

      The training classes that I have attended have been top notch. The presenters are extremely knowledgeable on their subject matter, including real-world application of the system. They aren't just software techs training end users, they seem to be end users that have become experts in the over functionality and capabilities of the system.
      Read full review

      Online Training

      Aptean

      No answers on this topic

      Epicor Software

      The on-line training is very good, and it is taught by the same people that do the live in-person training sessions. The difficult part of it is, asking questions about your specific company's nuances or special circumstances. I don't remember if you can access the on-line training sessions after you have taken them for reminders purposes, but if so that is a great asset.
      Read full review

      Implementation Rating

      Aptean

      No answers on this topic

      Epicor Software

      I don't really know about the implementation, it was back in 1998 and I didn't start here until 2016. By the time I started here they had been running it for a number of years and most of the people that were here when it was implemented are no longer here, and the ones that are don't really have much to say about how the implementation went either bad or good.
      Read full review

      Alternatives Considered

      Aptean

      We select Aptean 19 years ago, most of the other SMB packages back then no longer exist. While we have discussed whether to consider other ERP systems here an there over the years we have always come back to the fact that our existing ERP system is well established and easy enough to maintain, and is cost effective
      Read full review

      Epicor Software

      Most of my experience has been with Epicor's Prophet 21. For most distribution verticals, Prophet 21 is the only way to go. The comparison I've drawn is this: Prophet 21 is like a ferrari. Epicor Eclipse is like a reliable donkey. Both get you from point A to point B but Prophet 21 is going to get you there much quicker and with the kind of insight into your business that will help you thrive.
      Read full review

      Scalability

      Aptean

      No answers on this topic

      Epicor Software

      I don't really know about the scalability. It's the same as it was when I started, I do know that you can buy more user licenses, but I think they come in packs of 5, which can be a problem if you only need 1 and will never use the other 4. But, again I'm not sure on that.
      Read full review

      Return on Investment

      Aptean

      • Runs well without a ton of support
      • One server license required for site, can run several businesses
      • Concurrent licensing keeps costs down for global business
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      Epicor Software

      • One of the main positive ROI impacts has been the constant upgrading and adding of new features to keep the software user friendly, relative, and robust.
      • Our credit manager has said it has made their job easier with daily reports to catch pricing discrepancies and straighten out before they go to invoice makes us look better.
      • With the addition of sale analytics it has given our sales force tools and new approaches to our customer base which has raised profitability.
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