Aravenda is a consignment software and resale inventory management tool integrated with Shopify POS. The software takes resellers inventory online, calculates payouts integrating Shopify POS, and boasts first class website design. As a Shopify partner, Aravenda aims to increase their clients’ customer base and revenue within weeks.
$159
per month
Podium
Score 5.3 out of 10
N/A
Podium, formerly Repdrive, is a ratings and review management platform from the company of the same name in Provo, Utah.
Aravenda is a clean enough software that it will help boost various aspects of your business or company, highlighting the best features that stand out from your company with a massive presidency as well as the best administration in each of these commercial processes Aravenda is our first option to recommend thanks to the stability in each of these processes.
Podium is well suited if your business needs are mindless Google Business reviews, and not much else. It's NOT appropriate for clients in the real estate industry. It's NOT appropriate for anyone needing a reliable VoIP solution. It should NOT be marketed as a VoIP product, b/c I found it fails MISERABLY in this regard.
Aravenda is a program that is constantly working to significantly increase my company's sales on the web while also managing these businesses physically.
This program has an advantage for each of its users and it is the best admiration and customer management, Aravenda educates us every time there is commercial interaction with customers.
Maintains conversations indefinitely, so we are able to go back to confirm details from conversations.
Provides the ability for our company to have a 'team' messaging platform where we can communicate with one another via single person to a single person, groups where we can add/subtract members of the group... this is invaluable to our organization.
Until today(!), we could 'share' or forward a message to one another; oddly, that feature disappeared just today, so I'm hoping it's a glitch!
Account manager communications: I had been asking my Podium account manager for integration with our CRM tool for over 8 months before my account manager fell silent. After another 6 months, I proactively reached out only to find out that the integration had been in Beta for months and 8 other companies had already integrated. It was frustrating that my account manager did not remember a key request and make the Beta available to me the minute that it was open.
Again, Podium has been so wonderful in the year and a half we have been using it, we are able to integrate it with our CRM and use alot of the available features. The most helpful has been getting TONS of reviews on MULTIPLE sites through Podium!
While giving our clients the ability to leave a review was there, we had much worse results and got fewer reviews through the Podium portal than we did by sending our clients simple email requests, or simply having our service staff ask for a review while still on the clients' job sites.
I have to send an email to get information. They have a chat system but I end up having to go through my rep for account questions. It was a little frustrating to not have a direct phone number to call with questions. I would like to see a helpline added.
To be completely candid, I have not used another review software other than Podium. I've worked here for just over 2 years, and our company had just started using Podium. Podium has been useful and successful for our team; therefore, there has not been any reason for me to search for a new company. We are happy with Podium
Its easy to scale to different departments as needed. We initially began using it to solve one problem and as new features became available it was easy to scale this and include other departments who could benefit from its tools
One of the scenarios that has enchanted this program is the very successful responses that we have received from the technical service of this program, there are few programs that have a quality technical service.
For us it is an advantage to have a quality administration since we have absolute control of our work methodology and of each one of the commercial processes.
Use of Podium has increased the star rating on various review sites for all of our dealerships using the product.
Use of Podium has increased the volume of new monthly positive reviews on various review sites for all of our dealerships.
While we can't measure the impact that positive reviews have on car shoppers, we know that it influences them and we believe that it is a factor for some people in making the decision to visit the dealership. Some customers have come in and said they read our reviews and wanted to give us a shot. Others have even asked for a specific salesperson who's name has come up in positive reviews, without having ever met or spoken with that salesperson.
