| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Podium | Score7 out of 10 | N/A | Podium, formerly Repdrive, is a ratings and review management platform from the company of the same name in Provo, Utah. | N/A |
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| Editions & Modules | No answers on this topic | ||||||||||
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| Entry-level Setup Fee | No setup fee | ||||||||||
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| Considered Both Products | Chose Podium Just selected Podium as it had a partnership with our parent dealer company, a choice we do regret today Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Podium We are currently talking to them because of our interest in document signatures. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Podium Reviewvio was terrible. Actually, it was always done and having "bugs" that keep things from working properly. And we have attempted to cancel the subscription and they are still charging our card. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Podium I trust Podium and am not willing to switch to another platform. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Podium I can't recall the 'other' company we considered this year, but Podium won out because of the 'team chat' feature. It is our primary means of communicating with one another, both one-to-one and via teams/groups. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Podium Podium had reached out to me years ago and stayed in touch. I felt they were the best and most professional company. Some others in our industry had tried competitors with mixed results. I did not even shop around when we went with Podium. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Podium We have tried a few, but I won't mention them by name. This is a review of Podium. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Podium used to use "Skipio" for texting and "social climb" for reviews, using all different systems for something one product can do, is just a pain! So it has been FANTASTIC! We use Podium all day every day and we had to log in to multiple account systems to do all the things that … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Podium We have evaluated multiple smaller companies that do not appear on TrustRadius including Swell, Yext, Solutions by Text, and ReviewInc. We currently utilize Podium for its integrations with our point of sale system and the fact that they have negotiated the cheapest rate on … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Podium The other software we have used which I will not name has an incredibly clunky UI that is straight out of the '90s. On top of that conversations are hardly organized making it difficult to manage multiple conversations. Podium is faster, more efficient, easier to learn, and … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Podium I haven't seen a comparable product to Podium. They do the best job at this. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Podium BirdEye was not easy to use and it did not give us the features we were looking for such as SMS and our employees would not use because it slowed them down with little ROI. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Podium To be completely candid, I have not used another review software other than Podium. I've worked here for just over 2 years, and our company had just started using Podium. Podium has been useful and successful for our team; therefore, there has not been any reason for me to … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Podium This is the first of its kind we have used for reviews. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Podium Their product is up to date and always improving. The other software we were using was more expensive and ancient in the software world. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Podium Very comfortable, however, where Podium offers a flat rate for all of its services, Reputation.com has an "al la carte" approach where you select the services you wish to use. Examples: Auto-sending review request, responding to messages sent back by customers, in-depth … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Podium We use Digital Air Strike at our two GM dealerships because it is one of a small list of reputation management companies authorized by GM as part of their SFE program. Digital Air Strike surveys our customers and invites them to write a review about our dealership. It is not as … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
58% Would buy again 19 Answers | |
| Delivers good value for the price | |
58% Delivers good value for the price 15 Answers | |
| Happy with the feature set | |
64% Happy with the feature set 21 Answers | |
| Lived up to sales and marketing promises | |
52% Lived up to sales and marketing promises 15 Answers | |
| Implementation went as expected | |
59% Implementation went as expected 17 Answers | |
| Podium | |
|---|---|
| Small Businesses |  Affinity CRM Score9.2 out of 10 |
| Medium-sized Companies |  Hunter Score7.8 out of 10 |
| Enterprises | No answers on this topic |
| All Alternatives | View all alternatives |
| Podium | |
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| Likelihood to Recommend | 6.9 |
| Likelihood to Renew | 10.0 |
| Usability | 7.0 |
| Availability | 10.0 |
| Performance | 10.0 |
| Support Rating | 9.0 |
| Implementation Rating | 10.0 |
| Product Scalability | 10.0 |
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