Arcoro HR vs. SmarterU.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcoro HR
Score 7.6 out of 10
N/A
Arcoro is an HR technology company focused on the construction industry, offering solutions to help companies hire, manage and grow their back office, professional and skilled trade workforce.N/A
SmarterU.com
Score 4.0 out of 10
N/A
SmarterU.com is a corporate-focused learning management software solution offered by Neovation Corporation.N/A
Pricing
Arcoro HRSmarterU.com
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arcoro HRSmarterU.com
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Arcoro HRSmarterU.com
Features
Arcoro HRSmarterU.com
Learning Management
Comparison of Learning Management features of Product A and Product B
Arcoro HR
-
Ratings
SmarterU.com
8.6
2 Ratings
4% above category average
Course authoring00 Ratings8.02 Ratings
Course catalog or library00 Ratings10.02 Ratings
Player/Portal00 Ratings9.02 Ratings
Learning content00 Ratings8.01 Ratings
Mobile friendly00 Ratings7.02 Ratings
Progress tracking & certifications00 Ratings10.02 Ratings
Assignments00 Ratings9.02 Ratings
Compliance management00 Ratings9.02 Ratings
Learning administration00 Ratings10.02 Ratings
Learning reporting & analytics00 Ratings7.02 Ratings
Social learning00 Ratings7.92 Ratings
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Arcoro HRSmarterU.com
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User Ratings
Arcoro HRSmarterU.com
Likelihood to Recommend
7.2
(67 ratings)
10.0
(2 ratings)
Likelihood to Renew
5.1
(6 ratings)
-
(0 ratings)
Usability
7.0
(63 ratings)
-
(0 ratings)
Availability
8.2
(2 ratings)
-
(0 ratings)
Performance
5.5
(2 ratings)
-
(0 ratings)
Support Rating
7.0
(4 ratings)
8.0
(1 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
8.6
(2 ratings)
-
(0 ratings)
Implementation Rating
6.3
(3 ratings)
-
(0 ratings)
Configurability
3.6
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
3.1
(2 ratings)
-
(0 ratings)
Product Scalability
5.9
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
Arcoro HRSmarterU.com
Likelihood to Recommend
Arcoro
From sales to implementation, the process was a little oversold. We didn't know the right questions to ask - had we known what to ask, it would have been easier to embrace from the beginning. Once the training begins, it's comfortable with the tools and team. Our Project Manager had changed throughout the implementation process, but we didn't miss a beat. Arcoro takes care of us, and I would recommend them as a Sage partner.
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Neovation
I think that SmarterU can be implemented in any organization in any industry. Especially in industries with more complex training requirements. The administration of the system is simple and the usability of the system to end users is even more simple
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Pros
Arcoro
  • Open Enrollment - this is an AWESOME feature. We have over 900 employees and we wouldn't dream of doing this by hand again! Everything legible and every required field filled out.
  • Electronic feeds to the insurance carriers/benefit vendors - this is seamless and we have more issues with the vendors than with Arcoro HR!
  • ACA reporting is something that they handle and it is one less headache that we have to deal with!
  • Applicant tracking that flows into onboarding then into the benefits module!
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Neovation
  • Software works on multiple devices: computer, iPad, iPhone, Chromebook, etc.
  • Easy to navigate
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Cons
Arcoro
  • Since we started using the HUB, I have things listed as jobsites that are not jobsites on Exaktime, I'd like them removed such as DO NOT SYNC, JBLMANG, JENSEN, 1 HOME OFFICE, 2 DM OFFICE I guess they are called "locations" but every once in a while one of our guys will clock into one of them by mistake.
  • When submitting a ticket, quicker response time would be appreciated. Arbaz is quick to respond but the tickets are not responded to very quickly. I think Arcoro HR is a great product but response time is important! Especially when you have a lot of employees counting on a paycheck every Friday.
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Neovation
  • Reporting System can be improved.
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Likelihood to Renew
Arcoro
It is easer to keep someing going then change things out. Our employees have taken 6 months to learn this one, I do not want to reinvent the wheel. Just this week I have seen inprovment as they now know they do not get paid if they do not clock in and back out every day.
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Neovation
No answers on this topic
Usability
Arcoro
Very user friendly. Nothing's perfect but ExakTime is pretty close! Employees are diligent about clocking in and out in order to get paid! I love that we can customize reports to get exactly the info that we need. It's also very helpful to provide documentation of hours worked for our customers.
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Neovation
No answers on this topic
Reliability and Availability
Arcoro
No problems.
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Neovation
No answers on this topic
Performance
Arcoro
Pages do not load quickly. It's difficult to build custom reports. Again, you need to HR people develop your system and make is user friendly.
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Neovation
No answers on this topic
Support Rating
Arcoro
I have not had to use support other then as we got started
and had a few hick ups but they were great.
They answered all our questions even if some of them were no the program
does not do that. I guess the best support is one that is not needed because
the product works great and does its job right
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Neovation
Really good support initially, now support is OK but we have fewer needs.
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In-Person Training
Arcoro
We did not do any in person training
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Neovation
No answers on this topic
Online Training
Arcoro
The training is provided well and recorded. Sometimes it was too fast to grasp, but the recordings make it easier to review at a later date.
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Neovation
No answers on this topic
Implementation Rating
Arcoro
Gave a notice to all
employees to come to work 15 min early on the day planned to implement the
program. I had Spanish and English signs
on how to down load the program and log in I showed them ALL how to log in and
out and explained that they are responsible for reporting accurate time. I had them all sign a policy that lunch
breaks were mandatory for all employees
at least 30 min per day. This ensures
safety on the roofs. We had a few people
who did not have passwords to the app store and we had a few problems with
android phones but most of them were on their way quickly. Most not happy about the change but I hope
they see the benefit of it now.
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Neovation
No answers on this topic
Alternatives Considered
Arcoro
We still use Sage, and ExakTime is compatible with it, which is why we went with ExakTime. So technically we use both at this time. ExakTime is a great pairing with Sage since Sage does not have any applications that let employees clock in and out. So we use ExakTime for that and then transfer the information to Sage for the reporting and issuing of deposits/checks, etc.
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Neovation
Most online LMS systems work really well to track and manage training that the system is delivering. However, most systems are not very good at managing training requirements which are delivered outside of the system. For example, First Aid training, or license requirements are accomplished through third party. SmarterU was the only system we evaluation that was able to track these items with the ability to monitor the renew dates properly.
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Contract Terms and Pricing Model
Arcoro
I think it is priced a little high, but no time to look for other options at this time.
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Neovation
No answers on this topic
Scalability
Arcoro
We can't seem to get the simple things fixed. I wouldn't trust it.
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Neovation
No answers on this topic
Return on Investment
Arcoro
  • Payroll Accuracy - Hours used to be manually calculated here. Depending on the person it was almost never accurate resulting in employees being under paid or the company losing money.
  • Time - To calculate 30+ employees hours, including overtime was a nightmare and took an entire day. I now do minor changes day of payroll to fix up things and ask questions and I am no more than 20 minutes. That is a huge time and money saver.
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Neovation
  • It has helped us to make sure our training is consistent across multiple locations and trainers and ensured less drift.
  • The course tracking and certification allows us to manage new hires and make sure they complete all required training to later achieve an RBT certification.
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