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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcserve Backup

    Score7.9 out of 10
    N/AArcserve Backup is a storage management solution from Arcserve, formerly of CA Technologies before Arcserve's divestiture (July 2014). It utilizes magnetic tape storage backup as part of its storage management offering.N/A

    Cyberduck

    Score8.7 out of 10
    N/ACyberduck is an open source libre server and cloud storage browser for Mac and Windows developed by Iterate, with support for FTP, SFTP, WebDAV, Amazon S3, OpenStack Swift, Backblaze B2, Microsoft Azure & OneDrive, Google Drive and Dropbox.N/A
    Pricing
    Arcserve BackupCyberduck
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arcserve BackupCyberduck
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Arcserve BackupCyberduck
    Considered Both Products
    Arcserve
    No answer on this topic
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Best Alternatives
    Arcserve BackupCyberduck
    Small Businesses
    Cyberduck
    Score8.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Cisco UCS Manager
    Score9 out of 10
    Cisco UCS Manager
    Score9 out of 10
    Enterprises
    Cisco UCS Manager
    Score9 out of 10
    Cisco UCS Manager
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arcserve BackupCyberduck
    Likelihood to Recommend
    9.0
    (9 ratings)
    8.5
    (7 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    4.8
    (3 ratings)
    User Testimonials
    Arcserve BackupCyberduck
    Likelihood to Recommend
    Arcserve
    Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
    Read full review
    Open Source
    Our data being the primary operational product has been managed effectively by this software. It is best suited in storing data in our cloud servers and transferring files across our company. It is easy and flexible to work with this product. It provides end to end encryption of data promoting data safety and transfer. Compatibility with our operating system is effective and all services have been great.
    Incentivized
    Read full review
    Pros
    Arcserve
    • It offers excellent features like dedupe, high availability, DR, and BMR.
    • Arcserve Backup has many offerings to fit many business sizes and needs.
    • Arcserve Backup sales and technical support is good to work with.
    • Very nice reseller program and benefits.
    Incentivized
    Read full review
    Open Source
    • Transferring of files is quick and simple.
    • The interface is easy to use and understand.
    • The setting up of new ftp sites is straight forward.
    Incentivized
    Read full review
    Cons
    Arcserve
    • Arcserve Backup can be costly.
    • To utilize Arcserve Backup and all its features may require a layout of dedicated equipment or additional infrastructure.
    • They don't always explain that for Arcserve Backup to work well, and it requires specific system requirements and extensive internet bandwidth.
    Incentivized
    Read full review
    Open Source
    • It could be a lot easier to grab a download link. Currently you have to right-click, scroll to "Copy URL," and then pick your desired version of the download URL. There are WAY too many options, and it makes it difficult. I have never needed any option other than the HTTPS version of the URL. So it's overly complicated when it doesn't need to be.
    • There are at times completely unnecessary alert messages that pop up. Usually when connecting to a server to upload a file it will pop up a message that says the connection has been verified and it's safe to continue uploading. It's really unnecessary and annoying to have to dismiss it every time.
    • I think the UI could be a little less cramped. Everything is so close together--really feels like a dated UI. If items were just a bit more spaced out, it would improve the UI significantly.
    Incentivized
    Read full review
    Likelihood to Renew
    Arcserve
    Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
    Read full review
    Open Source
    No answers on this topic
    Usability
    Arcserve
    It basically covers all our required scenarios, including VMs, partitions, files or any other objects through NAS, SAN or DAS connections. It's easy to set up and utilize the features and functions. There are a few times that we needed to switch over for the RHA replications and UDP backups. For the RHN replication, there was a roughly 10 minutes downtime during the switchover. For the UDP, it works pretty well.
    Incentivized
    Read full review
    Open Source
    I really like the basic interface and folder like structure. It makes me feel like I'm in a regular folder window on my Mac. Navigation is simple. The toolbar is customizable to be able to add or remove icons to improve the simplicity and ease of use of the application. The app is very simply designed, which I appreciate.
    Incentivized
    Read full review
    Support Rating
    Arcserve
    Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
    Incentivized
    Read full review
    Open Source
    I've never needed to use their support service. The few issues I've had were user-error and quickly resolved with a little googling
    Incentivized
    Read full review
    Alternatives Considered
    Arcserve
    We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.
    Incentivized
    Read full review
    Open Source
    FileZilla and WinSCP are the two main alternatives to Cyberduck within my organization, and really the two main freeware competitors that I know of. Cyberduck is suited for those without a high level of technical background, and as one might guess, is also the easiest to use and navigate. FileZilla and WinSCP are both easier to use when it comes to key storage and SSH configuration, but these are tasks that our IT department does on Cyberduck for users with less technical knowledge. By us doing these tasks, the end business user is able to utilize a simple tool for their needs.
    Incentivized
    Read full review
    Return on Investment
    Arcserve
    • We were able to roll back up and replication into one product, which reduced the costs without having to go with multiple vendors.
    • As a result of Arcserve UDP, we were able to implement a full DR scenario test, which until that point hadn't been successful.
    Incentivized
    Read full review
    Open Source
    • Trustworthy FTP management, no bloat.
    • Fast login and server history makes it easy to jump in and make changes or fix problems
    Incentivized
    Read full review
    ScreenShots