Arcserve Backup vs. Foglight

Arcserve
Backup has had a positive impact on ROI, as a reseller we are able to
build in a healthy profit margin by reselling the product and services.
Some
of our company managed services are based upon clients running Arcserve
Backup.
Data
recovery and system recovery times have reduced over product upgrades and
enhancements, causing much less downtime

Incentivized

It really depends on why my colleague is evaluating Foglight. If it is for Database monitoring and management, I highly recommend it. If it is for anything else, I would encourage them to look at others in this space.

Incentivized

• Cost - A very affordable solution.
• Support and Sales - Arcserve has been top notch to us with the sales process and support.
• Replication - One of the core reasons we selected the product. We find the replication side of the software fantastic.
• Backup - An excellent backup product that provides just great functionality and restore-ability at a granular level.

Incentivized

• VMWare Monitoring
• Custom use of scripts and dashboard
• Performance Analysis for Database
• Remote Monitoring for Linux and Windows.

Incentivized

• Support line just send a link so I have to research by my own.
• Requires you to buy a license for every agent add on.
• VMWare compatibility.

Incentivized

• Foglight allows detecting and diagnosing performance problems simplifying hybrid environments, it is a solution that has perfect features which work in a flexible and intuitive way, it allows database performance in a safe and fast way. It works perfectly with nothing else to add.

Incentivized

Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.

It basically covers all our required scenarios, including VMs, partitions, files or any other objects through NAS, SAN or DAS connections. It's easy to set up and utilize the features and functions. There are a few times that we needed to switch over for the RHA replications and UDP backups. For the RHN replication, there was a roughly 10 minutes downtime during the switchover. For the UDP, it works pretty well.

Incentivized

Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.

Incentivized

We also use Veeam replication and backups for VMWare level data redundancy. It works so far as stable as Arcserve Backup. We use both in our systems as we deploy VMs since Veeam works closely with VCenter. But if we need to backup physical servers, and OS partition level backups, which can only be achieved by Arcserve Backup.

Incentivized

Foglight was chosen years ago as a replacement for Groundwork. After 2.5 years of implementing Groundwork things were still not complete and the decision to go with a more formalized solution was made. Foglight installed easily and quickly nearly across the board and the full implementation for complex infrastructure was completed (with no Professional Services) by us in under 4 months. Nagios is a wonderful toolkit but you have to be ready to build what you need. It's flexibility and breadth are excellent features but with that comes the need to define things very tightly lest you embark on the project that never ends (see above about Groundwork). Dynatrace is an excellent APM tool and has advanced analytics but as a general infrastructure monitoring tool it is actually very expensive and to be honest does not have the same focus and full feature set that it does on it's APM (which to be fair is it's wheelhouse). vROPs (we also have) is a wonderful tool but focused (and rightly so) on satisfying the VMware engineers in the crowd and doesn't put itself out there too far to make things palatable for the non-engineering crowd.

Incentivized

• Arcserve Backup is relatively low cost in comparison to some other products. It is full-featured and continues to receive additional updates and added features. This makes it an ideal backup solution for smaller sites and the reliability to restore from backups is excellent.

Incentivized

• Positive - near instant alerts help combat potential problems quickly
• Positive - minimizes business interruption
• Positive - limits disruptions to productivity

Incentivized