Arcserve Backup vs. NetApp ONTAP Data Management Software vs. Trend Micro ServerProtect

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.

I have highly benefited from the performance of this great tool. Storage and data management programs have been running as planned since we deployed this system. Under NetApp ONTAP Data Management Software our data and customers contacts are always secure. It has helped our company in reducing storage costs as we can safely use cloud storage services. It gives us continuity guarantee even after our systems fail to function due to strong backup system.

Incentivized

ServerProtect for storage users Standard APIs like ICAP ( Internet Content Adaption Protocol) & CAVA or RPC depending on who the manufacture is to provide access to this capability.

Incentivized

• It offers excellent features like dedupe, high availability, DR, and BMR.
• Arcserve Backup has many offerings to fit many business sizes and needs.
• Arcserve Backup sales and technical support is good to work with.
• Very nice reseller program and benefits.

Incentivized

• Cloud tool for easy multiple data management.
• Creating reports is incredible through the package.
• Data transportation and the real-time data analytics, this tool is the best ever.
• Data threats Protection capability is amazing.

Incentivized

• It has been very effective at protection. Nothing has gotten by it in three years.
• It's pretty easy to install in agent based mode.

Incentivized

• Arcserve Backup can be costly.
• To utilize Arcserve Backup and all its features may require a layout of dedicated equipment or additional infrastructure.
• They don't always explain that for Arcserve Backup to work well, and it requires specific system requirements and extensive internet bandwidth.

Incentivized

• More details on network interfaces are available in CLI. Would like to see similar visibility on the GUI.
• Deleting volumes that have been snapmirrored have to be released at the snapmirror destination first. Would be nice to have that feature at the source where you are deleting the volume.
• When creating a volume in the GUI it adds to the default junction point. Would be nice to choose the junction point as you were creating the volume (this is a feature available in the CLI).

Incentivized

• Trend Miro ServerProtect required to improve to mange the logs collected from storage devices as some time false positives comes in picture .
• Pricing is based on per user Or Terabytes Storage, but in-case client wants users based say 50 users that should be competitive rather than multiply by per users ,their should be Slab pricing .

Incentivized

Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.

It basically covers all our required scenarios, including VMs, partitions, files or any other objects through NAS, SAN or DAS connections. It's easy to set up and utilize the features and functions. There are a few times that we needed to switch over for the RHA replications and UDP backups. For the RHN replication, there was a roughly 10 minutes downtime during the switchover. For the UDP, it works pretty well.

Incentivized

Functionality is very impressive, practical, and useful. GUI could use several improvements.

Incentivized

Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.

Incentivized

NetApp support is always second to none. That being said I have never once had to contact support for the NetApp System Manager software. It is simple, stable and easy to use. Given that their support is stellar in all other areas I don't see how this would be any different

Incentivized

My experience with support has not been great. They really had lots of prerequisite work and information gathering requirements before really getting involved. I have no problem doing needed work but I just felt a support person could do things more quickly and spare me so much challenge that was unnecessary. The website has good access to updates and knowledge base information but it was a bit limited in scope.

Incentivized

We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.

Incentivized

I have only used NetApp ONTAP Select platform in our organization in data storage and file management. It has efficiently managed all data-related problems and gives us the right roadmap of managing data from all sources effectively. Data migration from our company to the cloud storage datasets has been easy and secure. It provides reliable intelligence from all information gathered from our data sources that enhances better operations and smart decisions.

Incentivized

Trend Micro ServerProtect is one of best solution to ensuring their customers are successful with their security needs & provide trusted, Proven support services & training tailored for all of customers .

Incentivized

• We were able to roll back up and replication into one product, which reduced the costs without having to go with multiple vendors.
• As a result of Arcserve UDP, we were able to implement a full DR scenario test, which until that point hadn't been successful.

Incentivized

• Previously were were running with just locally attached storage across all of our estate. With this tool we are not able to simplify the management of storage saving on resource usage across our Ops teams allowing us to focus on "more important" tasks.

Incentivized

• Great protection. Has done a great job of reducing costs in time of dealing with outbreaks.
• Management time is now very low.

Incentivized