Arcserve SaaS Backup vs. MSP360 Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcserve SaaS Backup
Score 9.0 out of 10
N/A
Arcserve SaaS Backup offers protection for data stored in Microsoft 365, Microsoft 365 Azure AD, Microsoft Dynamics 365, Salesforce, and Google Workspace.N/A
MSP360 Backup
Score 7.5 out of 10
Small Businesses (1-50 employees)
MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A
Pricing
Arcserve SaaS BackupMSP360 Backup
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arcserve SaaS BackupMSP360 Backup
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Arcserve SaaS BackupMSP360 Backup
Features
Arcserve SaaS BackupMSP360 Backup
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Arcserve SaaS Backup
9.0
1 Ratings
5% above category average
MSP360 Backup
-
Ratings
Management dashboard7.01 Ratings00 Ratings
Retention options10.01 Ratings00 Ratings
Encryption10.01 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Arcserve SaaS Backup
9.0
1 Ratings
12% above category average
MSP360 Backup
-
Ratings
Operational reporting and analytics8.01 Ratings00 Ratings
Ransomware Recovery10.01 Ratings00 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Arcserve SaaS Backup
9.5
1 Ratings
10% above category average
MSP360 Backup
-
Ratings
SaaS Product Integration8.01 Ratings00 Ratings
Multiple Data Restoration Options10.01 Ratings00 Ratings
Data Auditing and Search10.01 Ratings00 Ratings
Data Storage in the Cloud or On-Premises10.01 Ratings00 Ratings
Best Alternatives
Arcserve SaaS BackupMSP360 Backup
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Arcserve SaaS BackupMSP360 Backup
Likelihood to Recommend
9.0
(1 ratings)
10.0
(14 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
7.1
(2 ratings)
Support Rating
-
(0 ratings)
8.4
(6 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Arcserve SaaS BackupMSP360 Backup
Likelihood to Recommend
Arcserve
We have various customers within the insurance and law sectors that frequently have to refer back to legacy emails and documents and having the luxury of indefinite backups mean it’s incredibly convenient to recover these files in the event local copies have been deleted. Where it sometimes falls down is when customers have wanted to recover emails that have allegedly been sent/received by disgruntled employees, but were sent, read and deleted in between backup jobs.
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MSP360
For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
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Pros
Arcserve
  • Easy recovery
  • Low cost solution
  • Indefinite backups
  • Data sovereignty
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MSP360
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
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Cons
Arcserve
  • Number of licensed users can be unclear at first glance.
  • Items created and deleted in between backup jobs are never backed up.
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MSP360
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
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Likelihood to Renew
Arcserve
No answers on this topic
MSP360
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
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Usability
Arcserve
No answers on this topic
MSP360
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
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Support Rating
Arcserve
No answers on this topic
MSP360
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
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Implementation Rating
Arcserve
No answers on this topic
MSP360
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
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Alternatives Considered
Arcserve
Barracuda Cloud to Cloud backup was never really given a fair comparison due to our existing relationships with Arcserve. From research and light sales meetings, the products seem to be the same premise with no real obvious benefit to either. Our choice was a matter of preference for vendor.
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MSP360
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
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Return on Investment
Arcserve
  • Being so cheap, it’s easy to package and sell as a service.
  • Being so convenient, it sometimes can drain internal resource as clients can rely on it too much.
  • Great sales/pre-sales team that can assist.
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MSP360
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
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ScreenShots

MSP360 Backup Screenshots

Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages