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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arctera Backup Exec

    Score5.4 out of 10
    N/AArctera Backup Exec is a backup and disaster recovery solution. It works in virtual, physical, and multi-cloud environments and integrates with several third-party software releases and applications.N/A

    Barracuda Backup

    Score7.9 out of 10
    N/ADesigned to be simple to configure and manage, the scalable Barracuda Backup solution is offered via a capacity-based, all-inclusive subscription model allows you to pay for only what you need to protect today, avoiding large upfront hardware costs.N/A
    Pricing
    Arctera Backup ExecBarracuda Backup
    Editions & Modules
    Veritas Backup Exec
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    Arctera Backup ExecBarracuda Backup
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Arctera Backup ExecBarracuda Backup
    Considered Both Products
    Cloud Software Group
    Chose Arctera Backup Exec
    Backup Exec (when it was still under the Symantec umbrella) used to offer a backup appliance for local-cloud backup. It was expensive. I don't think they offer it anymore. In any case we wanted to engage such a solution and have been using Barracuda Backup for several years. It …
    Incentivized
    Chose Arctera Backup Exec
    Symantec and Acronis are well matched, but Symantec is more flexible in designing jobs. Acronis creates images that are mountable whereas Symantec creates backup files that can be restored quickly and easily. Barracuda and Datto are "total data storage" backup options and …
    Incentivized
    Barracuda Networks Inc.
    Chose Barracuda Backup
    All solutions have their positive, neutral, and negative points. Veritas Backup Exec is excellent too. But it is more expensive and does not offer a management interface as friendly as Barracuda Backup is. We also have brand reliability because other company employees have also …
    Incentivized
    Chose Barracuda Backup
    All mentioned venders above did not give me the one-stop-shop approach to backup that I was looking for. Also, global deduplication and compression was a huge saving on local space. Most venders also charge per VM or per application being backed up, and this is cost-prohibitive …
    Incentivized
    Chose Barracuda Backup
    The time necessary to manage Barracuda Backups is leaps and bounds superior to Backup Exec. Backup Exec has tons of great features but required constant maintenance. In the end we just wanted the ability to easily schedule, set retention periods and the ability to backup and …
    Incentivized
    Chose Barracuda Backup
    Each backup solution has its pros and cons, and each customer has their needs, and budget constraints. Barracuda Backup has helped us dramatically in the area of being able to provide customers a cost-effective solution, that's easy to manage and is one of those things you're …
    Incentivized
    Chose Barracuda Backup
    While many solutions, such as Acronis and Symantec Backup Exec rely on number of agents or database services, Barracuda and Datto rely on total data storage. Barracuda's key feature is the hardware refresh. After 4 years of maintaining subscriptions, customers are entitled to …
    Incentivized
    Chose Barracuda Backup
    We have used Datto as well as Symantec Backup Exec. Datto is 2X the cost of Barracuda for apples to apples specs. Also, we have not had good experiences with the Datto (pushy) sales people. Backup Exec is a local on-premise product, when if you get a crypto infection it can …
    Incentivized
    Chose Barracuda Backup
    Not wanting to place all our data in on basket, we also utilize a B2T library, having both systems in place allows me more agility should one of the two systems go offline.
    Incentivized
    Chose Barracuda Backup
    I found Backup Exec to be clunky and difficult to navigate. I definitely didn't want to have to go change out tapes every day for all of my servers. Other solutions had tape carousels etc but you still had to swap them out. I like that BBS is cloud based and easy to connect to …
    Incentivized
    Chose Barracuda Backup
    Easy setup and simple to managed.
    Incentivized
    Key User Insights
    Would buy again
    56%
    Would buy again
    5 Answers
    86%
    Would buy again
    12 Answers
    Delivers good value for the price
    56%
    Delivers good value for the price
    5 Answers
    86%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    86%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    91%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    78%
    Implementation went as expected
    7 Answers
    92%
    Implementation went as expected
    12 Answers
    Features
    Arctera Backup ExecBarracuda Backup
    Data Center Backup
    Comparison of Data Center Backup features of Arctera Backup Exec and Barracuda Backup
    Feature
    Arctera Backup Exec
    8.6
    22 Ratings
    2% above category average
    Barracuda Backup
    9.0
    37 Ratings
    7% above category average
    Universal recovery10.018 Ratings8.030 Ratings
    Instant recovery7.517 Ratings8.532 Ratings
    Recovery verification7.920 Ratings9.632 Ratings
    Business application protection10.017 Ratings8.025 Ratings
    Multiple backup destinations6.421 Ratings8.734 Ratings
    Incremental backup identification7.922 Ratings8.735 Ratings
    Backup to the cloud10.013 Ratings9.536 Ratings
    Deduplication and file compression7.416 Ratings10.037 Ratings
    Snapshots8.416 Ratings9.328 Ratings
    Flexible deployment9.017 Ratings9.821 Ratings
    Management dashboard9.020 Ratings8.423 Ratings
    Platform support8.519 Ratings8.923 Ratings
    Retention options8.418 Ratings9.123 Ratings
    Encryption10.012 Ratings9.019 Ratings
    Best Alternatives
    Arctera Backup ExecBarracuda Backup
    Small Businesses
    BDRShield
    Score6.5 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arctera Backup ExecBarracuda Backup
    Likelihood to Recommend
    8.3
    (25 ratings)
    8.7
    (37 ratings)
    Likelihood to Renew
    1.0
    (3 ratings)
    10.0
    (2 ratings)
    Usability
    1.0
    (1 ratings)
    9.1
    (6 ratings)
    Availability
    4.0
    (1 ratings)
    7.0
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    5.0
    (4 ratings)
    9.2
    (7 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    8.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    7.0
    (1 ratings)
    7.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Arctera Backup ExecBarracuda Backup
    Likelihood to Recommend
    Cloud Software Group
    Backup Exec works well generally in most environments or situations. The licensing can potentially be a nightmare, but manageable if you have a decent reseller. Backing up and restoring from physical tapes which is not all that common is not as reliable as when backing up and restoring from datastores that reside on hard drives or digital media. It does a good job with large or small backup jobs. Backing up and managing SQL backups requires additional licenses and be a bit clunky. If you are very careful (which you should be anyway) and document as you build these backups you will get better at managing them. Regarding a virtual environment, I have limited experience in that arena, but have done it. Backup Exec can backup VMware environments, but honestly we moved to Unitrends to backup our VM's and are much happier with the backup process. However, restoring a VM in Unitrends can be tedious compared to Backup Exec.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    If you are a small business with a few machines and your backups aren't of servers that are public facing. If you had to restore a server from backup, it would take a day at least. So, if the server being restored was public facing, that may impact customer relations.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • Manage agent based backups - It is easy to schedule and monitor backups. Verifying backups is done for all jobs. Backup performance is excellent.
    • Provide a wide ranging contingent of backup options - Despite providing a dizzying array of backup options, it is easy to schedule individual or recurring jobs.
    • Integrates well with our Active Directory - Restoring even individual Active Directory objects is possible.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    • Set and Forget. I rarely have to touch the Backup Servers. Once you specify your criteria, you really don't need to change it unless you have a physical change.
    • Alerts. When there are issues such as files failing to backup or a directory no longer present, you get an email giving you all the information you need. In addition you will typically get contacted by support about it.
    • Recovery is very simple. The restore browser is very good and it's just easy to find and restore data when you need it.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • Could provide better license management from an inventory perspective. How many licenses do I have?.. etc.
    • When Backup Exec backs up itself it should not select iSCSI backup targets by default. The result is recursive data backup ending in the loss of storage capacity.
    • I'm struggling to come up with another con.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    • The pricing solution has gone from allowing on-premise ownership to forced cloud extortion. Basically, if you buy now you will be ok, but those of us who "owned" our solution previously are now forced to subscribe to the cloud model or be stuck with a brick.
    • Speed of recovery could be improved.
    Incentivized
    Read full review
    Likelihood to Renew
    Cloud Software Group
    This software is a mess in my brutally honest opinion. I've spent more time babysitting this software while backing up 20 servers than I did with Veeam backing up 600+. I've had multiple jobs run fine for weeks at a time that just randomly fail out of the blue for seemingly no reason whatsoever. There's no intuitive way to chain jobs, so automation becomes somewhat more problematic if certain jobs depend on other jobs. The forever incremental feature feels tacked on since the merge operation merges all your incremental jobs into the most recent backup and doesn't have the option set a limit on how long to keep your point in time restores.
    Read full review
    Barracuda Networks Inc.
    Love the units
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    It can do a lot of things on paper and sounds terrific, but in practice it doesn't do any of them well. It can easily be sold to non-technical minds and C-levels, but of all the backup solutions I've used in the last 15 years of my career, Backup Exec is easily the least fault tolerant. Unless this software is a sunk cost and you're on a shoestring budget, I recommend almost anything else. Jobs fail often with obscure error codes and the KB articles in the Veritas support portal are a mess. Within 30 days of a fresh deployment I've logged more tickets with their support than I did in 3 years with Veeam.
    Read full review
    Barracuda Networks Inc.
    Dashboards and interfaces within Barracuda Backup are very easy to navigate, with clear success/warnings shown. Setting up backup jobs is probably one of the most simplest tasks - compared to competitors we trialed. Trouble shooting backup issues is also simple due to clear errors (VSS errors shown in a understandable format for example)
    Incentivized
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    Reliability and Availability
    Cloud Software Group
    The weekly error on save needs a manual reload from me. The SDR can't restore the virtual machine of hyperV during a test.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    No answers on this topic
    Performance
    Cloud Software Group
    No problem for this point it is in the average.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    No answers on this topic
    Support Rating
    Cloud Software Group
    In the few instances of having to contact support, our overall outcome was always good. They would have received a better score if the wait time was less, but I attribute this to the timing of support calls - it was during the previous owner's time. We have not had to open a support ticket since Veritas Backup Exec took the product back over.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
    Incentivized
    Read full review
    Implementation Rating
    Cloud Software Group
    It was pretty straightforward.
    Read full review
    Barracuda Networks Inc.
    Work on a backup agent for Mac OS X or any Apple OS.
    Incentivized
    Read full review
    Alternatives Considered
    Cloud Software Group
    If your company is looking at changing solutions or currently does not have any, Veritas Backup Exec is the way to go. Do yourself a favor and try the 60 day trial, you won't be disappointed! Very simple to use and has a great GUI, much better than what the competition has to offer.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    Each backup solution has its pros and cons, and each customer has their needs, and budget constraints. Barracuda Backup has helped us dramatically in the area of being able to provide customers a cost-effective solution, that's easy to manage and is one of those things you're not having to check on daily, or switch out backup tapes, or hard drives.
    Incentivized
    Read full review
    Scalability
    Cloud Software Group
    We only use it on the on-premise version on a single site.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    No answers on this topic
    Return on Investment
    Cloud Software Group
    • Backups by their very nature are difficult to quantify when it comes to ROI. Any monies spent should be seen more as insurance . If you never have to claim on it then that is the best outcome. Backup Exec gives you comfort that you can meet any downtime recovery targets set by your business and this is how to benchmark your solution.
    • Conduct regular DR tests and your this will be your ROI.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    • Countless positive impacts from being able to restore lost or deleted files - or even restoring an entire server.
    • Being able to restore files for users and allowing them to recover lost work or preventing them from having to redo files at any level is priceless. You can't accurately measure lost time of employees having to recreate files. Especially things like 3D drawings and multi-sheet spreadsheet.
    Incentivized
    Read full review
    ScreenShots