What users are saying about
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1410 Ratings
Top Rated
645 Ratings

Asana

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1410 Ratings
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Score 8.4 out of 100
Top Rated
645 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Asana

Asana is great for organization across a team or across a project since its UI is much better and easier to use than more complicated project planning interfaces and project management software. It’s less well suited to manage projects across an organization since it doesn’t handle budgets or integrate with things like Microsoft project as well so it’s strength are more towards project vs portfolio management.
Anonymous | TrustRadius Reviewer

Microsoft Dynamics 365

All told, if it hadn't been for the fact that we were testing it with both employees who knew CRM lingo and those who were new, we wouldn't have found such an issue. The program itself can be very useful for people who already manage CRMs, who know how to use them, who know how to run and manage employees on them, namely because of the "one-stop-shop" concept in data visibility. When it came down to it though, if you have high-turnover, then this product will devolve into only being used for it's base components. Down the middle, we found that the people who'd been in marketing for 4-5 years fell into the product easily because of the way it was written. Everyone before that, with novice experience, thought it was written like a textbook for a graduate class - little to no leeway if you don't happen to know one specific term
Patrick Stephens | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Asana
7.8
Microsoft Dynamics 365
Task Management
Asana
9.1
Microsoft Dynamics 365
Resource Management
Asana
7.7
Microsoft Dynamics 365
Gantt Charts
Asana
8.2
Microsoft Dynamics 365
Scheduling
Asana
8.0
Microsoft Dynamics 365
Workflow Automation
Asana
7.9
Microsoft Dynamics 365
Team Collaboration
Asana
8.6
Microsoft Dynamics 365
Support for Agile Methodology
Asana
8.5
Microsoft Dynamics 365
Support for Waterfall Methodology
Asana
8.5
Microsoft Dynamics 365
Document Management
Asana
6.9
Microsoft Dynamics 365
Email integration
Asana
7.2
Microsoft Dynamics 365
Mobile Access
Asana
8.2
Microsoft Dynamics 365
Timesheet Tracking
Asana
6.1
Microsoft Dynamics 365
Change request and Case Management
Asana
8.4
Microsoft Dynamics 365
Budget and Expense Management
Asana
6.5
Microsoft Dynamics 365

Professional Services Automation

Asana
6.9
Microsoft Dynamics 365
Project & financial reporting
Asana
5.5
Microsoft Dynamics 365
Integration with accounting software
Asana
8.3
Microsoft Dynamics 365

Sales Force Automation

Asana
Microsoft Dynamics 365
8.1
Customer data management / contact management
Asana
Microsoft Dynamics 365
8.6
Workflow management
Asana
Microsoft Dynamics 365
8.0
Territory management
Asana
Microsoft Dynamics 365
7.9
Opportunity management
Asana
Microsoft Dynamics 365
8.6
Integration with email client (e.g., Outlook or Gmail)
Asana
Microsoft Dynamics 365
8.4
Contract management
Asana
Microsoft Dynamics 365
7.7
Quote & order management
Asana
Microsoft Dynamics 365
7.8
Interaction tracking
Asana
Microsoft Dynamics 365
8.1
Channel / partner relationship management
Asana
Microsoft Dynamics 365
7.8

Customer Service & Support

Asana
Microsoft Dynamics 365
8.5
Case management
Asana
Microsoft Dynamics 365
8.7
Call center management
Asana
Microsoft Dynamics 365
8.3
Help desk management
Asana
Microsoft Dynamics 365
8.5

Marketing Automation

Asana
Microsoft Dynamics 365
7.7
Lead management
Asana
Microsoft Dynamics 365
8.2
Email marketing
Asana
Microsoft Dynamics 365
7.2

CRM Project Management

Asana
Microsoft Dynamics 365
8.2
Task management
Asana
Microsoft Dynamics 365
8.5
Billing and invoicing management
Asana
Microsoft Dynamics 365
8.2
Reporting
Asana
Microsoft Dynamics 365
7.9

CRM Reporting & Analytics

Asana
Microsoft Dynamics 365
8.1
Forecasting
Asana
Microsoft Dynamics 365
8.0
Pipeline visualization
Asana
Microsoft Dynamics 365
8.4
Customizable reports
Asana
Microsoft Dynamics 365
7.8

Customization

Asana
Microsoft Dynamics 365
8.0
Custom fields
Asana
Microsoft Dynamics 365
8.4
Custom objects
Asana
Microsoft Dynamics 365
7.9
Scripting environment
Asana
Microsoft Dynamics 365
7.7
API for custom integration
Asana
Microsoft Dynamics 365
7.8

Security

Asana
Microsoft Dynamics 365
8.9
Single sign-on capability
Asana
Microsoft Dynamics 365
8.9
Role-based user permissions
Asana
Microsoft Dynamics 365
8.8

Social CRM

Asana
Microsoft Dynamics 365
7.7
Social data
Asana
Microsoft Dynamics 365
7.5
Social engagement
Asana
Microsoft Dynamics 365
7.8

Integrations with 3rd-party Software

Asana
Microsoft Dynamics 365
7.7
Marketing automation
Asana
Microsoft Dynamics 365
7.9
Compensation management
Asana
Microsoft Dynamics 365
7.6

Platform

Asana
Microsoft Dynamics 365
6.8
Mobile access
Asana
Microsoft Dynamics 365
6.8

Pros

Asana

  • Task Management - Being able to assign resources and time lines to specific activities
  • Project Management - Being able to plan, execute and track project process using this tool
  • Customizability - Being able to customize a solution that meets your needs or activity.
Norman Hazlewood | TrustRadius Reviewer

Microsoft Dynamics 365

  • Some useful out-of-the-box features, like mass uploads of Leads from trade shows or when qualifying a Lead, CRM automatically creates the Opportunity, Contact, and Account for you, etc.
  • Really powerful customizations through the user interface to improve user experience. Things like Business Rules, for example, if Field A = 1, then Field B = 2 and Field C = 2, if Field A = 2, then Field B and Field C don't apply, so automatically hide them.
  • Or other functionality that improves user experience, like Business Process Flows. These walk users step by step through our business process, helping them know when certain actions should take place, and at what point other data is now required. We've used this extensively with our Lead to Opportunity to Quote to Order process, helping users understand the business process each step of the way.
  • Customizations built on top of the platform now called model-driven PowerApps. You can have connections to "typical" data, like Accounts, Contacts, or Opportunities, for example, but then connect that data to custom entities, records that only apply to your specific business. This is all done through the user interface and allows you to customize and automate specific line-of-business applications for your specific needs.
  • Behind the scenes, D365 CE is built on SQL. So the data conforms to industry standards and makes it much easier to interact with. Your developers and IT team will thank you.
Anonymous | TrustRadius Reviewer

Cons

Asana

  • I think there could be improved clarity around the different levels of Asana. For example, the resources available to paid accounts are not visible from the more basic accounts, so you're not aware that there are expanded options until you look in their knowledge base and see that they have additional features.
  • Exporting projects - you can export a project into a csv, but it isn't pretty. This can be challenging if you'd like to have an archived project folder for open records requests.
Anonymous | TrustRadius Reviewer

Microsoft Dynamics 365

  • Microsoft Dynamics 365 storage & license cost can prohibit some large deployments or even cost-sensitive small projects from using the platform (although I'm certain most deployments would realize a positive ROI if implemented correctly with process automation).
  • The cost and licensing document for Dynamics 365 is 61 pages and will take a rocket scientist to understand it. It's better to just have your Microsoft help estimate the cost if they are willing to help you that.
  • The documentation on how to first fully understand the Out of the Box default solution and settings is lacking or even non-existing. This has the potential to derail Dynamic 365 launches and implementations from the gitgo. Want to use an out of the box entity?.. well it's probably related to 5 other entities that require configuration and full understanding of it to successful implement. And you ask where is the laymen guide or instructions?... User groups and forums. In Summary, Microsoft can up its game in deployment training and supporting documentation.
  • Microsoft needs to incentivize more external platforms to build app connectors for easy integration, such as ZenDesk, Slack, Tableau, etc. Even the current connector apps such as Salesforce, MailChimp, Docusign are useless or don't work at all.
  • Several limitations inhibit successful Dynamics 365 deployments such as: limited number of Rollup field calculations (summarizing fields on child/related records), limited number rows that can exported to Excel via advanced find, Dynamics 365 files, log and database storage size limit is extremely small and will always require purchasing additional storage (for Online deployments).
  • New user buy-in or acceptance or system platform changes can be difficult if a solid change management plan isn't enacted.
  • Don't expect much help from Microsoft on implementation or solutions unless it's a technical flaw with the platform. Microsoft relies on their MVP partner network to consult for implementations at a hefty cost. Hiring a knowledgeable and savvy Dynamics 365 System Administrator can reduce the need for consultant support; of course, this is dependant upon many many variables.
Justin Pink | TrustRadius Reviewer

Likelihood to Renew

Asana

Asana 9.5
Based on 35 answers
  • Mobile + Desktop capabilities - Able to use it anywhere, anytime.
  • Task management - Easy to view projects and their progress.
  • Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
  • Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
  • Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.
page V | TrustRadius Reviewer

Microsoft Dynamics 365

Microsoft Dynamics 365 7.9
Based on 19 answers
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place.We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade.We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
Chris Jensen | TrustRadius Reviewer

Usability

Asana

Asana 9.0
Based on 24 answers
It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.
Anonymous | TrustRadius Reviewer

Microsoft Dynamics 365

Microsoft Dynamics 365 8.5
Based on 12 answers
As told before in the review, Microsoft Dynamics 365 is a one-stop solution for the overall business, it involves all departments in the organization, and makes business functionalities smooth by timely follow-ups, customer retention, customer engagements, and helps in maintaining a good relationship between customers and the businesses.
Vijayalakshmi G K | TrustRadius Reviewer

Reliability and Availability

Asana

Asana 8.4
Based on 4 answers
Working with Asana on a daily basis
Ronen Soreq | TrustRadius Reviewer

Microsoft Dynamics 365

No score
No answers yet
No answers on this topic

Support Rating

Asana

Asana 7.8
Based on 94 answers
I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
Adam Lumley | TrustRadius Reviewer

Microsoft Dynamics 365

Microsoft Dynamics 365 9.3
Based on 5 answers
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
Todd Jankowski | TrustRadius Reviewer

Implementation Rating

Asana

No score
No answers yet
No answers on this topic

Microsoft Dynamics 365

Microsoft Dynamics 365 9.2
Based on 4 answers
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
Sara Tsoodle | TrustRadius Reviewer

Alternatives Considered

Asana

I like Nifty as this has time sheets, however we preferred the clean interface of Asana. Nifty was a bit overwhelming when we tried it. Their app on Android wasn't anywhere near as mature as Asana's app.Plutio is great and has many features, but we preferred the look of Asana.
John Crumpton | TrustRadius Reviewer

Microsoft Dynamics 365

Salesforce has more desirable functions than Microsoft Dynamics 365, at a competitive price. Its user interface is far more superior, it has more customization, easier customization, and out of the box it is more pleasing to the eye and to the end user. If the client doesn't have a deep-rooted connection with Microsoft I wouldn't leap to Dynamics 365.
Alexander Cooper | TrustRadius Reviewer

Scalability

Asana

Asana 8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq | TrustRadius Reviewer

Microsoft Dynamics 365

No score
No answers yet
No answers on this topic

Return on Investment

Asana

  • Asana helps improve productivity in the workspace by ensuring all team members know what projects/tasks they need to get done and by when.
  • Asana helps team members stay focused on what needs to get done and allows cross collaboration between departments which greatly increases overall company productivity by not having to wait around for email responses.
  • Asana is a good tool for project management and is easy to use, making it accessible for the whole company to use.
Anonymous | TrustRadius Reviewer

Microsoft Dynamics 365

  • It is hard to say, the reason why we are using Microsoft Dynamics CRM is because it is provided to us for free.
  • It could be worthwhile to investigate whether an alternative CRM (even though paid) can be used to boost the ROI
Anonymous | TrustRadius Reviewer

Screenshots

Microsoft Dynamics 365

Pricing Details

Asana

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* per user per month

Asana Editions & Modules

Edition
Premium$13.491
Business$30.491
  1. Per Month
Additional Pricing Details

Microsoft Dynamics 365

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Microsoft Dynamics 365 Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Asana
8.4
Microsoft Dynamics 365
8.3

Likelihood to Renew

Asana
9.5
Microsoft Dynamics 365
7.9

Usability

Asana
9.0
Microsoft Dynamics 365
8.5

Reliability and Availability

Asana
8.4
Microsoft Dynamics 365

Support Rating

Asana
7.8
Microsoft Dynamics 365
9.3

Online Training

Asana
Microsoft Dynamics 365
7.5

Implementation Rating

Asana
Microsoft Dynamics 365
9.2

Scalability

Asana
8.2
Microsoft Dynamics 365

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