What users are saying about
34 Ratings
5 Ratings
34 Ratings
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Score 8.2 out of 101
5 Ratings
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Score 6.1 out of 101

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Likelihood to Recommend

Asigra

If implemented as a Cloud Service provider (Public Cloud), In House Solution (Private Cloud) or a mixture of both (Hybrid Cloud):
  • The Agentless Architecture means there are less support burdens.
  • Encryption at Source gives the customer confidence their data is secure.
  • WAN Optimisation (Compression & Block Level Incremential Forever and De-deupe of Data), enables a large amount of Data to be protected offsite.
  • One step Backup to both Local and Offsite storage enables LAN speed restores with offsite peace of mind.
  • Asigra Replication from DS-System to DS-System enables another geographically separate copy of the data.
Jeremy Wyatt profile photo

IDrive

Until they get themselves together, I can't think of a scenario where their service is well suited. But, since that's too short of a response, I'll just have to say that their product isn't well designed. It starts a backup as soon as it is installed without any schedule set. I spent a day talking to my ISP and computer tech trying to figure out why my internet was messed up. Finally, I looked at their software and discovered it was backing up all by itself.
Kathleen Allardyce profile photo

Feature Rating Comparison

File Sharing & Management

Asigra
IDrive
7.0
Versioning
Asigra
IDrive
5.0
Video files
Asigra
IDrive
7.0
Audio files
Asigra
IDrive
8.0
Access control
Asigra
IDrive
6.0
File search
Asigra
IDrive
8.0
Device sync
Asigra
IDrive
8.0

Cloud Storage Security & Administration

Asigra
IDrive
7.3
User and role management
Asigra
IDrive
5.0
File organization
Asigra
IDrive
8.0
Device management
Asigra
IDrive
9.0

Cloud Storage Platform

Asigra
IDrive
8.3
Performance
Asigra
IDrive
8.0
Reliability
Asigra
IDrive
8.0
Storage Reports
Asigra
IDrive
9.0

Pros

  • Asigra's agentless architecture means it's much less labour intensive than agent-based alternatives.
  • Encrypted at Source gives the customer and service provider the confidence that their data is secure.
  • Continuous Development of the Asigra product suite by Asigra's dedicated engineers in Toronto means Asigra continues to protect data in the latest IT environments. Be that in the Office, Mobile Device, Cloud or Data Centre.
Jeremy Wyatt profile photo
  • The offline initial backup is great - if it would work.
Kathleen Allardyce profile photo

Cons

  • Image level VM backups need to quickly help doing file level restores.
  • Need support for larger environments like Sybase etc. as these databases are catching the market along with SAP.
  • Better deduplication on Oracle databases.
No photo available
  • The operation of their software.
  • Their tech support.
  • Their customer support.
Kathleen Allardyce profile photo

Likelihood to Renew

Asigra8.5
Based on 14 answers
From a business prospective, I am a service provider so I would always renew.From a technical prospective, there has been enough written about it in earlier questions and this could go endless.Overall, Asigra is a good organization to work with. They are concerned about what the partner and the customer needs and are always a phone call away to help in any situation. Therefore, apart from technology, you work with people always available to support their claims.
No photo available
No score
No answers yet
No answers on this topic

Usability

Asigra8.0
Based on 6 answers
Easy to use, great scalability, feature packed... Asigra is truly an end-to-end enterprise solution, not simply a point product. Asigra handles backup and restoration of client data across multiple OS platforms- Windows, Linux, Unix, IBM AS400, Mac X, etc... They include servers, desktops, laptops, mobile devices, virtual and physical machines. Some key features to note: Deduplication, Continuous Data Protection, Agentless Backup, Replication (New), Silent mode installation, Best of breed/start of art Security, Storage Discovery/Assessment tools, Autonomic healing... and more.Asigra simplifies Cloud backup, period. Do your clients want a full Public Cloud, Hybrid... what about Private built solution? Asigra handles all, with ease and, with over 26 years of ZERO security breaches.
Matthew P. Grosso profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Asigra8.8
Based on 5 answers
At the front of Asigra availability is the N+1 capabilities of the DS-System. Multiple nodes that load balance and are fault tolerant giving the DS-System a robust availability offering. The N+1 can survive as long as 50% +1 of the nodes are running. Data availability is strong via Asigra's replication module. Both bidirectional and unidirectional replication for the DS-System exist. Bidirectional replication requires the MSP to purchase double the licensing. That cost is going to be passed on to the customer. Many MSP's opt for the unidirectional, which requires a manual switch over on the DS-License server to change a replication vault to a production vault. With that being said, Asigra replication is very efficient and allows for multiple, in-region and out-region backup vaults. The DS-System works best on Linux utilizing PostgreSQL for the backend database. Ideally, this should be clustered. Clustering a PostgreSQL database is not as straight forward as doing it with Microsoft. That adds some administrative overhead and requires some PostgreSQL expertise end users and MSP's have to find.The Windows DS-Client, the piece doing the backup, can be gridded for a multi-node backup cluster. Unfortunately, the Linux DS-Client cannot be gridded.
Matthew Brady profile photo
No score
No answers yet
No answers on this topic

Support

Asigra1.3
Based on 4 answers
They respond quickly on your request.They ask for details at the time of logging the support request itself ensuring the first response is not for collecting the basic details only.They refund you the support request if they find it as a functionality issue.They follow up on you to ensure you are satisfied and happy with the response and resolution that they have provided.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Asigra1.0
Based on 1 answer
Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation.They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
Stephen Sifers profile photo
No score
No answers yet
No answers on this topic

Implementation

Asigra1.2
Based on 3 answers
Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Asigra licensing model is more straight forward than eVault and has an easier user interface.Asigra is more robust and feature rich than Mozy or Carbonite.Asigra offers true multi-tenancy, where the Symantec products do not offer such features.Asigra's feature stack holds water against the other competitors out there. As far as cloud backup goes, it is the most mature cloud backup software on the market. As well as being mature, the security exemplified by the NIST FIPS 140-2 encryption certification is far ahead of its competitors.
Matthew Brady profile photo
IDrive is less expensive and offers a wider array of services.
David Doss profile photo

Return on Investment

  • Customer Service - The ability to switch a business back on in within 30secs of a key server going down is where the future is.
  • Productivity - Internal resource time required to managed the backup solutions across our portfolio has dropped by at least 50%.
Martyn Randell profile photo
  • Using iDrive has taken too much of my time, having a negative impact on revenue.
Kathleen Allardyce profile photo

Pricing Details

Asigra

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IDrive

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details