What users are saying about
37 Ratings
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Based on 37 reviews and ratings
31 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 31 reviews and ratings
Feature Set Ratings
Data Center Backup

Asigra
Feature Set Not Supported
N/A
8.0
Quest Rapid Recovery
80%
Quest Rapid Recovery ranks higher in 14/14 features
Quest Rapid Recovery ranks higher in 14/14 features
Universal recovery

N/A
0 Ratings
8.0
80%
4 Ratings
Live recovery

N/A
0 Ratings
8.0
80%
4 Ratings
Recovery verification

N/A
0 Ratings
8.0
80%
4 Ratings
Business application protection

N/A
0 Ratings
6.4
64%
3 Ratings
Multiple backup destinations

N/A
0 Ratings
9.0
90%
5 Ratings
Incremental backup identification

N/A
0 Ratings
9.0
90%
6 Ratings
Backup to the cloud

N/A
0 Ratings
5.1
51%
3 Ratings
Deduplication and file compression

N/A
0 Ratings
8.0
80%
6 Ratings
Snapshots

N/A
0 Ratings
8.0
80%
6 Ratings
Flexible deployment

N/A
0 Ratings
8.0
80%
2 Ratings
Management dashboard

N/A
0 Ratings
9.0
90%
2 Ratings
Platform support

N/A
0 Ratings
9.0
90%
1 Rating
Retention options

N/A
0 Ratings
8.0
80%
2 Ratings
Encryption

N/A
0 Ratings
8.0
80%
1 Rating
Attribute Ratings
- Asigra is rated higher in 1 area: Likelihood to Recommend
- Quest Rapid Recovery is rated higher in 2 areas: Support Rating, Implementation Rating
Likelihood to Recommend

9.0
Asigra
90%
25 Ratings
8.0
Quest Rapid Recovery
80%
6 Ratings
Likelihood to Renew

8.5
Asigra
85%
14 Ratings
Quest Rapid Recovery
N/A
0 Ratings
Usability

8.0
Asigra
80%
6 Ratings
Quest Rapid Recovery
N/A
0 Ratings
Availability

8.8
Asigra
88%
10 Ratings
Quest Rapid Recovery
N/A
0 Ratings
Support Rating

7.5
Asigra
75%
12 Ratings
10.0
Quest Rapid Recovery
100%
2 Ratings
In-Person Training

4.5
Asigra
45%
1 Rating
Quest Rapid Recovery
N/A
0 Ratings
Online Training

1.0
Asigra
10%
1 Rating
Quest Rapid Recovery
N/A
0 Ratings
Implementation Rating

1.2
Asigra
12%
6 Ratings
6.0
Quest Rapid Recovery
60%
2 Ratings
Product Scalability

4.5
Asigra
45%
1 Rating
Quest Rapid Recovery
N/A
0 Ratings
Likelihood to Recommend
Asigra
If implemented as a Cloud Service provider (Public Cloud), In House Solution (Private Cloud) or a mixture of both (Hybrid Cloud):
- The Agentless Architecture means there are less support burdens.
- Encryption at Source gives the customer confidence their data is secure.
- WAN Optimisation (Compression & Block Level Incremential Forever and De-deupe of Data), enables a large amount of Data to be protected offsite.
- One step Backup to both Local and Offsite storage enables LAN speed restores with offsite peace of mind.
- Asigra Replication from DS-System to DS-System enables another geographically separate copy of the data.
Operations Director
Fantastic Cloud ServicesInformation Technology and Services, 11-50 employees
Quest Rapid Recovery
AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
System Analyst III (SAN)
Hunterdon HealthcareHospital & Health Care, 1001-5000 employees
Pros
Asigra
- Provides capability of local backups while maintaining remote copies on cloud to ensure faster recoveries of recent data and remote protection of all data.
- Helps reduce cost of long term retention by leveraging the BLM functionality.
- It does not need specialized hardware for it to work. Customers and Service Providers can choose their own infrastructure and do not need to rely on any OS or storage based replication even for deploying replication of backups.
- Supports wide range of environments including virtual environments with remarkable features like remote VDR with incremental restores.

Verified User
C-Level Executive in Customer Service
Information Technology and Services Company, 11-50 employeesQuest Rapid Recovery
- Continuous backup with deduplication and compression
- The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
- Can back up physical and virtual (ESX or Hyper-V).

Verified User
Employee in Information Technology
Medical Devices Company, 1001-5000 employeesCons
Asigra
- We would like to see Asigra come out with a Replication Model for quick Recovery of systems upon Disaster. We can have quicker recovery, DR, with Virtual Machines but we would like to have Physical Machine recovery in less than 2 hours. Replication can accomplish this...
- We would like to see Geolocation and remote wipe for endpoint devices
- We would like to see the solution provide easy "roll back" after a disaster.
Executive Vice President, CTO
Data Storage CorporationInformation Technology and Services, 11-50 employees
Quest Rapid Recovery
- Base images seem to be created too often at the slightest trigger like an improper shutdown. Something I think should be able to be skipped.
- Speed of mounting restore points is bad and often times out. There are some work arounds for this but it is annoying.
IT Manager
Outbound TechnologiesAutomotive, 51-200 employees
Pricing Details
Asigra
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Asigra Editions & Modules
—
Additional Pricing Details
—Quest Rapid Recovery
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$1,819.99
Quest Rapid Recovery Editions & Modules
Edition
License + 1 Year 24/7 Maintenance | 1,819.99 |
---|
- none
Additional Pricing Details
—Likelihood to Renew
Asigra
Asigra 8.5
Based on 14 answers
- Asigra is a great entry way into the cloud.
- Compliance is a tricky thing. Jumping backup software means having to deal with previous copies somehow. Asigra is built for the long haul.
- Asigra is continuing to increase their feature stack. They have made huge steps in the VM backup in the last 3 years and continue to implement features there.
- As far as cloud backup software goes, there are many that can do it, but none that do it as well as Asigra.
DPS Enterprise Manager
Daymark Solutions Inc.Information Technology and Services, 11-50 employees
Quest Rapid Recovery
No score
No answers yet
No answers on this topic
Usability
Asigra
Asigra 8.0
Based on 6 answers
It is a bit rough around the edges and the GUI feels like a wrap around of a CLI but it is simple to use. The problem comes in when there is an error code you are usually chasing down the error code in the specific vendor's forums rather than Asigra's

Verified User
Consultant in Information Technology
Information Technology and Services Company, 11-50 employeesQuest Rapid Recovery
No score
No answers yet
No answers on this topic
Reliability and Availability
Asigra
Asigra 8.8
Based on 10 answers
Over 6 consecutive years our Asigra Backend had 99.99% uptime and provided 7x24 data restore availability.
Software is robust in operations, provides N+1 node architecture to protect against failure of half of the nodes (majority of the nodes still up) and software based replication to protect against data loss across two geographically independent datacenter locations. Why not 10 points? Some major upgrades still require short downtime within a planned maintenance windows.
Software is robust in operations, provides N+1 node architecture to protect against failure of half of the nodes (majority of the nodes still up) and software based replication to protect against data loss across two geographically independent datacenter locations. Why not 10 points? Some major upgrades still require short downtime within a planned maintenance windows.
Storage and Data Management Services
matrix technology AGInformation Technology and Services, 51-200 employees
Quest Rapid Recovery
No score
No answers yet
No answers on this topic
Support Rating
Asigra
Asigra 7.5
Based on 12 answers
They respond quickly on your request.They ask for details at the time of logging the support request itself ensuring the first response is not for collecting the basic details only.They refund you the support request if they find it as a functionality issue.They follow up on you to ensure you are satisfied and happy with the response and resolution that they have provided.

Verified User
C-Level Executive in Customer Service
Information Technology and Services Company, 11-50 employeesQuest Rapid Recovery
Quest Rapid Recovery 10.0
Based on 2 answers
In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.

Verified User
Technician in Information Technology
Mental Health Care Company, 201-500 employeesOnline Training
Asigra
Asigra 1.0
Based on 1 answer
Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation.They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
NOC Manager
SagissInformation Technology and Services, 11-50 employees
Quest Rapid Recovery
No score
No answers yet
No answers on this topic
Implementation Rating
Asigra
Asigra 1.2
Based on 6 answers
Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.

Verified User
C-Level Executive in Customer Service
Information Technology and Services Company, 11-50 employeesQuest Rapid Recovery
Quest Rapid Recovery 6.0
Based on 2 answers
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
System Analyst III (SAN)
Hunterdon HealthcareHospital & Health Care, 1001-5000 employees
Alternatives Considered
Asigra
I would say that it has the same functionality as the three mentioned above in their respective fields (might have a bit less than some of them) but Asigra offers all of this and more so if you are looking for a single backup solution across the entire firm then Asigra is the much better choice
Servicedesk Consultant
Upheads ASInformation Technology and Services, 11-50 employees
Quest Rapid Recovery
We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.

Verified User
Engineer in Information Technology
Environmental Services Company, 501-1000 employeesReturn on Investment
Asigra
- One of the positive impacts is that the solution allows us to free up IT resources to focus on other tasks.
- Asigra has one of the best channel partner programs I have come across.
- This product is one of the few backup solutions that I've worked with that doesn't require an agent installed on the target device, making it easier to deploy to new devices.
Chief Information Technology Officer
Drummond Community BankFinancial Services, 201-500 employees
Quest Rapid Recovery
- AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
- One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
- The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.
Senior Systems Administrators
AASKI TechnologyDefense & Space, 201-500 employees