What users are saying about
37 Ratings
37 Ratings
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Score 10 out of 100
31 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Data Center Backup

    Asigra

    Feature Set Not Supported
    N/A
    8.0

    Quest Rapid Recovery

    80%
    Quest Rapid Recovery ranks higher in 14/14 features

    Universal recovery

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Live recovery

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Recovery verification

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Business application protection

    N/A
    0 Ratings
    6.4
    64%
    3 Ratings

    Multiple backup destinations

    N/A
    0 Ratings
    9.0
    90%
    5 Ratings

    Incremental backup identification

    N/A
    0 Ratings
    9.0
    90%
    6 Ratings

    Backup to the cloud

    N/A
    0 Ratings
    5.1
    51%
    3 Ratings

    Deduplication and file compression

    N/A
    0 Ratings
    8.0
    80%
    6 Ratings

    Snapshots

    N/A
    0 Ratings
    8.0
    80%
    6 Ratings

    Flexible deployment

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Management dashboard

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Platform support

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Retention options

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Encryption

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • Asigra is rated higher in 1 area: Likelihood to Recommend
    • Quest Rapid Recovery is rated higher in 2 areas: Support Rating, Implementation Rating

    Likelihood to Recommend

    9.0

    Asigra

    90%
    25 Ratings
    8.0

    Quest Rapid Recovery

    80%
    6 Ratings

    Likelihood to Renew

    8.5

    Asigra

    85%
    14 Ratings

    Quest Rapid Recovery

    N/A
    0 Ratings

    Usability

    8.0

    Asigra

    80%
    6 Ratings

    Quest Rapid Recovery

    N/A
    0 Ratings

    Availability

    8.8

    Asigra

    88%
    10 Ratings

    Quest Rapid Recovery

    N/A
    0 Ratings

    Support Rating

    7.5

    Asigra

    75%
    12 Ratings
    10.0

    Quest Rapid Recovery

    100%
    2 Ratings

    In-Person Training

    4.5

    Asigra

    45%
    1 Rating

    Quest Rapid Recovery

    N/A
    0 Ratings

    Online Training

    1.0

    Asigra

    10%
    1 Rating

    Quest Rapid Recovery

    N/A
    0 Ratings

    Implementation Rating

    1.2

    Asigra

    12%
    6 Ratings
    6.0

    Quest Rapid Recovery

    60%
    2 Ratings

    Product Scalability

    4.5

    Asigra

    45%
    1 Rating

    Quest Rapid Recovery

    N/A
    0 Ratings

    Likelihood to Recommend

    Asigra

    If implemented as a Cloud Service provider (Public Cloud), In House Solution (Private Cloud) or a mixture of both (Hybrid Cloud):
    • The Agentless Architecture means there are less support burdens.
    • Encryption at Source gives the customer confidence their data is secure.
    • WAN Optimisation (Compression & Block Level Incremential Forever and De-deupe of Data), enables a large amount of Data to be protected offsite.
    • One step Backup to both Local and Offsite storage enables LAN speed restores with offsite peace of mind.
    • Asigra Replication from DS-System to DS-System enables another geographically separate copy of the data.
    Jeremy Wyatt | TrustRadius Reviewer

    Quest Rapid Recovery

    AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
    Tony Albanese | TrustRadius Reviewer

    Pros

    Asigra

    • Provides capability of local backups while maintaining remote copies on cloud to ensure faster recoveries of recent data and remote protection of all data.
    • Helps reduce cost of long term retention by leveraging the BLM functionality.
    • It does not need specialized hardware for it to work. Customers and Service Providers can choose their own infrastructure and do not need to rely on any OS or storage based replication even for deploying replication of backups.
    • Supports wide range of environments including virtual environments with remarkable features like remote VDR with incremental restores.
    Anonymous | TrustRadius Reviewer

    Quest Rapid Recovery

    • Continuous backup with deduplication and compression
    • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
    • Can back up physical and virtual (ESX or Hyper-V).
    Anonymous | TrustRadius Reviewer

    Cons

    Asigra

    • We would like to see Asigra come out with a Replication Model for quick Recovery of systems upon Disaster. We can have quicker recovery, DR, with Virtual Machines but we would like to have Physical Machine recovery in less than 2 hours. Replication can accomplish this...
    • We would like to see Geolocation and remote wipe for endpoint devices
    • We would like to see the solution provide easy "roll back" after a disaster.
    Matthew P. Grosso | TrustRadius Reviewer

    Quest Rapid Recovery

    • Base images seem to be created too often at the slightest trigger like an improper shutdown. Something I think should be able to be skipped.
    • Speed of mounting restore points is bad and often times out. There are some work arounds for this but it is annoying.
    Aaron Phillips | TrustRadius Reviewer

    Pricing Details

    Asigra

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Asigra Editions & Modules

    Additional Pricing Details

    Quest Rapid Recovery

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $1,819.99

    Quest Rapid Recovery Editions & Modules

    Edition
    License + 1 Year 24/7 Maintenance1,819.99
    1. none
    Additional Pricing Details

    Likelihood to Renew

    Asigra

    Asigra 8.5
    Based on 14 answers
    • Asigra is a great entry way into the cloud.
    • Compliance is a tricky thing. Jumping backup software means having to deal with previous copies somehow. Asigra is built for the long haul.
    • Asigra is continuing to increase their feature stack. They have made huge steps in the VM backup in the last 3 years and continue to implement features there.
    • As far as cloud backup software goes, there are many that can do it, but none that do it as well as Asigra.
    Matthew Brady | TrustRadius Reviewer

    Quest Rapid Recovery

    No score
    No answers yet
    No answers on this topic

    Usability

    Asigra

    Asigra 8.0
    Based on 6 answers
    It is a bit rough around the edges and the GUI feels like a wrap around of a CLI but it is simple to use. The problem comes in when there is an error code you are usually chasing down the error code in the specific vendor's forums rather than Asigra's
    Anonymous | TrustRadius Reviewer

    Quest Rapid Recovery

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Asigra

    Asigra 8.8
    Based on 10 answers
    Over 6 consecutive years our Asigra Backend had 99.99% uptime and provided 7x24 data restore availability.
    Software is robust in operations, provides N+1 node architecture to protect against failure of half of the nodes (majority of the nodes still up) and software based replication to protect against data loss across two geographically independent datacenter locations. Why not 10 points? Some major upgrades still require short downtime within a planned maintenance windows.
    Christian Buhn | TrustRadius Reviewer

    Quest Rapid Recovery

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Asigra

    Asigra 7.5
    Based on 12 answers
    They respond quickly on your request.They ask for details at the time of logging the support request itself ensuring the first response is not for collecting the basic details only.They refund you the support request if they find it as a functionality issue.They follow up on you to ensure you are satisfied and happy with the response and resolution that they have provided.
    Anonymous | TrustRadius Reviewer

    Quest Rapid Recovery

    Quest Rapid Recovery 10.0
    Based on 2 answers
    In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.
    Anonymous | TrustRadius Reviewer

    Online Training

    Asigra

    Asigra 1.0
    Based on 1 answer
    Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation.They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
    Stephen Sifers | TrustRadius Reviewer

    Quest Rapid Recovery

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Asigra

    Asigra 1.2
    Based on 6 answers
    Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.
    Anonymous | TrustRadius Reviewer

    Quest Rapid Recovery

    Quest Rapid Recovery 6.0
    Based on 2 answers
    Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
    Tony Albanese | TrustRadius Reviewer

    Alternatives Considered

    Asigra

    I would say that it has the same functionality as the three mentioned above in their respective fields (might have a bit less than some of them) but Asigra offers all of this and more so if you are looking for a single backup solution across the entire firm then Asigra is the much better choice
    Njaal Michelsen | TrustRadius Reviewer

    Quest Rapid Recovery

    We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Asigra

    • One of the positive impacts is that the solution allows us to free up IT resources to focus on other tasks.
    • Asigra has one of the best channel partner programs I have come across.
    • This product is one of the few backup solutions that I've worked with that doesn't require an agent installed on the target device, making it easier to deploy to new devices.
    Mauro Carrillo | TrustRadius Reviewer

    Quest Rapid Recovery

    • AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
    • One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
    • The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.
    Dhaval Parekh MCP, MCSA, MCSA+M | TrustRadius Reviewer

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