AskNicely vs. Wonderlic Select

AskNicely is well suited for surveying customers about how they are feeling about your product. This can be their overall feeling or after they have taken a certain action. E.g. used a particular feature. It's not designed for getting through customer feedback, rather gauging satisfaction. You will need to follow up with other survey methods for detailed feedback.

Incentivized

As I described, [WonScore Pre-Employment Testing (formerly Wonderlic Employee & Customer Surveys)] is very useful in screening candidates for smarts, motivation, and personality quirks. Wouldn't interview candidate without it now

Incentivized

• NPS Surveys - Easy to access and use and branded for our company.
• Analytics - AskNicely provides simple and robust analytics for identifying trends in data.
• Workflows - AskNicely uniquely provides automated workflows in response to NPS results. This means teams like customer success and marketing can spend less time reacting and researching and more time working to create programs that drive more business and improve our customer experience.

Incentivized

• Easy to administer
• Valid, reliable results - Backed by rigorous science
• Great "bang for the buck" - lots of good information in one place!

Incentivized

• Integrations could always be another but they do a nice job getting Asknicely and CRM’s talking nicely to one another
• I’d like to see more resources on how to take small businesses to the next level of CX execution using NPS and AskNicely
• More, not fewer plan options

Incentivized

• A cold beer tap
• A turkey pot pie
• A little red wagon
• In all seriousness, after trying in earnest, I can't think of anything

Incentivized

Extremely easy to use. I maintain a candidate spreadsheet for backup and entering a new candidate takes only a minute or less. System notifies me when candidate completes assessment as well as when a candidate scores strongly. Seamlessly integrated into my existing candidate procurement method.

Incentivized

I really never had to use support - maybe only a few times in more than 5 years. Any interaction I had was positive, solutions were immediate, responses were well crafted and easy to follow. The software really is fairly intuitive. Any issues that came up were easy to resolve in a quick, easy, pleasant conversation!

Incentivized

We are still evaluating SurveyMonkey against AskNicely, but initial results would seem to favor the latter. For ease-of-use, flexibility, and easily accessible analytics, AskNicely wins on all counts. Both have robust outreach engines, and there are limitations and pros/cons on each application. It is at least a very competitive match up, and I would hesitate to besmirch one tool over the other. SurveyMonkey users would benefit from giving AskNicely a once-over, though.

Incentivized

I have used Personnel Survey & Research Group tool (PSR), DISC, and Predictive Index (PI). None of them offer the balance of accuracy, valuable insights, and speed to results. The DISC system seems to be a simulation of the Predictive Index. The PI is the closest tool I have used to the value of WonScore. However, the WonScore Pre-Employment Testing gives a MUCH more valuable set of insights.

Incentivized

• Ask Nicely is just for internal use and we don't monitor it in relevance to GMV
• Ask Nicely is a good way to provide quantifiable goals in customer service which is often qualitative
• Ask Nicely is a great way to follow up with all customers who have not had a good experience

Incentivized

• Gives us a much better understanding of a candidate's future performance by understanding where they are today.

Incentivized