AspDotNetStorefront vs SAP Commerce Cloud (formerly SAP Hybris)

• Tons of reporting tools
• Easy to navigate
• Multiple user profiles

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• Large scale product and user data management.
• Out of the box support for common eCommerce functionality.
• Robust platform that is supported well and consistently by the Hybris team who are available for direct support if needed.
• Integrates well with other services if Hybris does not meet all business needs.
• Localization for multi-national support was easy to implement.

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• Not everyone can navigate easily without training
• Some reports can be fairly large and take lots of time to download

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• CMS Cockpit is slow and inefficient for performing certain kinds of content management and template manipulation tasks. I often defer to the HMC, but this is not a feasible option for our client's content management team.
• The OOTB UI code that ships with v5.0.1 is several years behind industry standard front end technology. v5.1 shows no promise of significant improvements in this arena. Some things I'd like to see: Dropping the Blueprint framework in favor of something Like Bootstrap, Less Framework or AngularJS. Jquery and key dependent plug-ins need to be upgraded and large, over-featured plugins like JQuery UI abandoned. SASS + Compass should replace static CSS. Granule should be dropped in favor of better tools for JS dependency management, code minification, and file concatenation.
• Maintaining independent codebases for Desktop and Mobile views increases UI development hours by a margin of 30-50%. Natively supporting the option to configure a responsive design with a framework such as AngularJS would offer flexibility to serve up content and site chrome targeted at a wider range of device classes than just desktop machines and mobile phones.

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• Easy to use customer service tools
• Invaluable reporting abilities
• Tier users makes it easy to manage employees

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• Our business went through 3 major initiatives to migrate our legacy platform and data to Hybris over the course of several years with multiple tech leadership and dev teams. All 3 of these initiatives failed to launch, largely due to the complexity of the platforms and massively associated tech burdon. A 4th re-platforming succeeded in launching an MVP version with support from expensive consulting firms and to the tune of millions of dollars.
• Due to the inflexibility of the content management features, marketing teams are severely limited and have had to seek 3rd-party software to layer on top of Hybris to deliver modern customer experiences.

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