Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Asset Panda
Score 8.0 out of 10
N/A
Asset Panda is a cloud-based barcoding and asset tracking platform from the company of the same name headquartered in Frisco, Texas, that can possibly displace the need for scanners with standard (mobile phone, tablets) mobile devices in barcode scanning.N/A
Qualio
Score 6.9 out of 10
N/A
Qualio is an all-in-one quality management platform helping companies maintain compliance, managed documents, audits, suppliers and complaints in one place.N/A
Spiceworks Cloud Help Desk
Score 8.0 out of 10
N/A
Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management.
$0
(free for 1-5 Seats)
Pricing
Asset PandaQualioSpiceworks Cloud Help Desk
Editions & Modules
No answers on this topic
No answers on this topic
Core Plan
$0
Premium
$6
per month per user
Offerings
Pricing Offerings
Asset PandaQualioSpiceworks Cloud Help Desk
Free Trial
YesNoNo
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Asset PandaQualioSpiceworks Cloud Help Desk
Considered Multiple Products
Asset Panda

No answer on this topic

Qualio

No answer on this topic

Spiceworks Cloud Help Desk
Chose Spiceworks Cloud Help Desk
Formstack was used prior to my start and it was not effective. Spiceworks has been the only product I have used in the last 3 years. It is cost effective, easy to set up and is loaded with features for the price (free). The inventory feature allows you to build device and …
Features
Asset PandaQualioSpiceworks Cloud Help Desk
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
Asset Panda
8.7
1 Ratings
11% above category average
Qualio
-
Ratings
Spiceworks Cloud Help Desk
-
Ratings
Software and hardware inventory tracking9.01 Ratings00 Ratings00 Ratings
Asset lifecycle monitoring9.01 Ratings00 Ratings00 Ratings
Asset relationship management8.01 Ratings00 Ratings00 Ratings
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
Asset Panda
-
Ratings
Qualio
-
Ratings
Spiceworks Cloud Help Desk
8.2
56 Ratings
0% below category average
Organize and prioritize service tickets00 Ratings00 Ratings8.755 Ratings
Expert directory00 Ratings00 Ratings6.048 Ratings
Subscription-based notifications00 Ratings00 Ratings5.743 Ratings
ITSM collaboration and documentation00 Ratings00 Ratings8.746 Ratings
Ticket creation and submission00 Ratings00 Ratings10.055 Ratings
Ticket response00 Ratings00 Ratings10.054 Ratings
Self Help Community
Comparison of Self Help Community features of Product A and Product B
Asset Panda
-
Ratings
Qualio
-
Ratings
Spiceworks Cloud Help Desk
9.0
53 Ratings
11% above category average
External knowledge base00 Ratings00 Ratings9.049 Ratings
Internal knowledge base00 Ratings00 Ratings9.049 Ratings
Multi-Channel Help
Comparison of Multi-Channel Help features of Product A and Product B
Asset Panda
-
Ratings
Qualio
-
Ratings
Spiceworks Cloud Help Desk
8.7
53 Ratings
8% above category average
Customer portal00 Ratings00 Ratings9.647 Ratings
IVR00 Ratings00 Ratings5.012 Ratings
Social integration00 Ratings00 Ratings9.028 Ratings
Email support00 Ratings00 Ratings10.047 Ratings
Help Desk CRM integration00 Ratings00 Ratings10.029 Ratings
Best Alternatives
Asset PandaQualioSpiceworks Cloud Help Desk
Small Businesses
Atera
Atera
Score 8.5 out of 10
Polarion ALM
Polarion ALM
Score 9.9 out of 10
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 8.4 out of 10
Polarion ALM
Polarion ALM
Score 9.9 out of 10
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 8.4 out of 10
Polarion ALM
Polarion ALM
Score 9.9 out of 10
SysAid
SysAid
Score 8.9 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Asset PandaQualioSpiceworks Cloud Help Desk
Likelihood to Recommend
8.2
(5 ratings)
6.3
(16 ratings)
10.0
(84 ratings)
Likelihood to Renew
9.0
(1 ratings)
10.0
(1 ratings)
10.0
(29 ratings)
Usability
-
(0 ratings)
6.7
(3 ratings)
9.7
(10 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
10.0
(3 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
8.7
(26 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
10.0
(7 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Asset PandaQualioSpiceworks Cloud Help Desk
Likelihood to Recommend
Asset Panda
It is great to keep track of all assets. I'd like to see a spot where we would put a link to any of our assets with GPS in them, so we do not have to go back and forth. The feature to put serial numbers for equipment is a great feature
Read full review
Qualio
This is one of the most user-friendly QMS programs I have used because it does not require lengthy training to navigate the system. We are able to bring on a new employee and have them start their own initial onboard training in Qualio with only a simple introductory message that shares a few key instructions. The available training in Qualio Help has proved very effective when needed. An individual can pick whatever training is appropriate at that moment and there will be instructions on demand on any topic related to Qualio operations. Qualio is relatively new software and is maturing with a responsive staff that releases new updates on a monthly, weekly, or even daily basis. It has grown incapability in the two years I have used it and it continues to evolve through customer inputs and looking at other state-of-the-art products. The staff listen and respond quickly compared to my past experiences with other QMS software. There is an opportunity for them to provide more and better features, but the gap is closing and the Qualio engineers have been very collaborative to work with, providing us opportunities to participate in their directions for growth.
Read full review
Spiceworks Ziff Davis
It's a great helpdesk solution - we currently have five years of data within it, roughly 25,000 tickets. The older edition is a great inventory and software license tracking tool. It is easy for users to use the interface and submit tickets and requests on the web, and its email integration is solid. The new version is a below-average system monitoring tool, only giving up/down status and a few other metrics.
Read full review
Pros
Asset Panda
  • Find the position of assets using their location and synopsis
  • E-signature is used to assets
  • Cloud based tracking from anywhere
  • Assets assigned to users are easily tracked
Read full review
Qualio
  • Readily available policy documents to access any at any time which we wanted to access.
  • Quickly identify, understand and compare the older and newer version difference of the SOPs and to understand the changes which have made.
  • all the SOPs DOPs at the same place with secured access.
  • Particularly the upgraded version of Qualio is so classic and the dashboard and menus are easily able to understand to any new user as well.
Read full review
Spiceworks Ziff Davis
  • It helps to multitask, even on the go with the mobile App.
  • We can customize to meet your needs with automated responses, notifications, and templates.
  • Detailed reports allow managers to keep track [of] and analyze data.
  • Allows for a database to store notes helpful for future tickets.
Read full review
Cons
Asset Panda
  • Time-out settings on the website should be increased.
  • Image structure on the way they organized photos could be improved.
  • Barcode scanner on a mobile device could be improved.
  • Photo editor could be improved.
Read full review
Qualio
  • I would appreciate if similar documents are grouped together. For instance if engineering documents are put in one category and management document in a different category
  • Qualio has links to external documents but it would be helpful if it linked the user to sections within the document also
  • I would prefer that users be able to purchase licences directly without contacting a representative
Read full review
Spiceworks Ziff Davis
  • I have always wanted a way to redirect a support request into another IS bin, such as a development task.
  • It's possible to extract the data from the Spiceworks database, but it would be helpful if the process to do so were easier.
  • Improved ability to customize the system generated emails to improve the formatting and company branding.
Read full review
Likelihood to Renew
Asset Panda
No answers on this topic
Qualio
as i already mentioned earlier.... Qualio definitely makes things run smoother, especially with keeping compliance in check and reducing errors. The setup took a bit to get everyone on board, and yeah, the costs can stack up over time. But overall, it’s been a solid tool that’s saved us time and stress, so it’s definitely worth it.
Read full review
Spiceworks Ziff Davis
Spiceworks is a free tool, so there would be no hesitation if we are required to upgrade it. We have installed Spiceworks on a dedicated server with more than enough resources to get the most from this tool, so we will have this running in our department for years to come.
Read full review
Usability
Asset Panda
No answers on this topic
Qualio
I think the system is usable, but only to a certain extent. If the organization using Qualio did not outright need audit trails and functionality around metadata compliance, then it would be an okay system to use. However, there are systems that are approximately the same cost, but are fully compliant. It depends on your organizations needs
Read full review
Spiceworks Ziff Davis
Spiceworks is user friendly and easy to set up. It can be customized to suit your needs. If there are any problems, you can go to the community forums for support and be in contact with many IT Pros, as well as the Spiceworks support staff and development teams who are always happy to help users out
Read full review
Reliability and Availability
Asset Panda
No answers on this topic
Qualio
No answers on this topic
Spiceworks Ziff Davis
We use it both locally on our own server so up time is decided by us and we also use the hosted help desk. We have never had an outage of that.
Read full review
Support Rating
Asset Panda
No answers on this topic
Qualio
Two great things Qualio has for customer support. 1. They are available online and on the phone, if needed, 24/7 with very friendly and knowledgeable people. Usually, the wait is no more than 10 or 15 min, and while you wait, you can search their online help library. I used to call first, but now I've found that their online help library usually has he answers already and the instructions are clear. Usually, I learn more than I needed. So I now go there first and only call if I don't find anything in the online help library.
Read full review
Spiceworks Ziff Davis
Spiceworks has been working out of the box, and some of the basic customizations have been successful with just our internal staff handling. We don't have any other issues with the tool. It provides us with the inventory information we want in a quick and concise report in a variety of formats for our team.
Read full review
Implementation Rating
Asset Panda
No answers on this topic
Qualio
No answers on this topic
Spiceworks Ziff Davis
If you can spin up a VM to run it on, you'll thank yourself later. If you have remote sites, set up a local server (or dedicated computer) at each site and set them up as remote collectors for the main site. You'll save time and bandwidth
Read full review
Alternatives Considered
Asset Panda
Asset Panda is great for fixed assets or small businesses. I have also used inventory in a retail environment where product coming in and out need to be tracked. I wouldn't recommend it for an extremely high volume business.
Read full review
Qualio
We selected Qualio over Greenlight Guru because of the flexibility offered in adapting the system to support software as a medical device (SaMD) processes. Greenlight Guru was more expensive and very focused on hardware medical devices which did not fit our needs.
Read full review
Spiceworks Ziff Davis
EGroupware UI is clunky and hard to use, Jira is great but the pricing is expensive in comparison with spice works that has a free version and you can test it out properly before buying and make a correct decision based on your business plan and company objectives with the right software.
Read full review
Return on Investment
Asset Panda
  • Quick and easy asset management
Read full review
Qualio
  • The number of emails received.. end up just deleting as it is spamming my inbox.
  • Benefitting from E-sign approvals.
  • Keeping track of our documents in a efficient and better way.
  • Amazing to use a cloud based system where everything is not on paper.
Read full review
Spiceworks Ziff Davis
  • Positive - Allow organizations to implement structured Help Desk procedures.
  • Positive - IT can begin to quantify their tickets and uncover needs within the organization.
  • Positive - IT can develop a solid roadmap with [the] management of future needs, equipment refresh schedules, etc.
  • Positive - IT can pinpoint employees who may need extra training or updated equipment based on historical ticketing data.
Read full review
ScreenShots

Asset Panda Screenshots

Screenshot of The list view of Asset Panda groups.Screenshot of A look inside a single asset record on Asset Panda.Screenshot of Asset Panda's interactive Dashboards.