What users are saying about
Top Rated
228 Ratings
Top Rated
228 Ratings
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Score 8.2 out of 100
12 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • SessionCam now part of Glassbox is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.9

AT Internet

79%
121 Ratings
9.0

SessionCam now part of Glassbox

90%
4 Ratings

Likelihood to Renew

8.0

AT Internet

80%
18 Ratings

SessionCam now part of Glassbox

N/A
0 Ratings

Usability

8.3

AT Internet

83%
8 Ratings

SessionCam now part of Glassbox

N/A
0 Ratings

Availability

9.5

AT Internet

95%
9 Ratings

SessionCam now part of Glassbox

N/A
0 Ratings

Performance

9.0

AT Internet

90%
1 Rating

SessionCam now part of Glassbox

N/A
0 Ratings

Support Rating

8.5

AT Internet

85%
164 Ratings
8.6

SessionCam now part of Glassbox

86%
4 Ratings

In-Person Training

5.0

AT Internet

50%
1 Rating

SessionCam now part of Glassbox

N/A
0 Ratings

Implementation Rating

8.0

AT Internet

80%
1 Rating

SessionCam now part of Glassbox

N/A
0 Ratings

Product Scalability

8.0

AT Internet

80%
1 Rating

SessionCam now part of Glassbox

N/A
0 Ratings

Likelihood to Recommend

AT Internet

When it comes to web analytics AT Internet is well suited. We introduced AT Internet in 2017 after an evaluation project with other professional analytics solutions. Starting with our corporate website we quickly rolled it out to our customer experience platform, our webshops, and our corporate intranet based on SharePoint 2013.Especially the use in our intranet brought significant improvements over the standard analytics features SP 2013 is offering. The ATI tag systems with their flexibility allow us to include company-specific properties and thus making it possible for us to analyze our intranet usage on segments such as locations, branches, and so on.
Uwe Gobbers | TrustRadius Reviewer

SessionCam now part of Glassbox

SessionCam works well for helping you figure out what is and isn't working with a small or mid-sized business website. It can give you valuable insights regarding the flow of the user's movements on the site, and where the user might hit a dead end. Its reporting capabilities might not be powerful enough for more complex situations.
William Alvarez | TrustRadius Reviewer

Pros

AT Internet

  • A very strong, supportive team who are keen to develop the relationship and deliver business value
  • Excellent 'real-time' data availability through rapid data processing
  • Powerful tools for analysing content consumption and usage patterns
  • A range of API options to deliver data in the format required
  • A process of continuous evolution in the data tools provided
Neal Cantle | TrustRadius Reviewer

SessionCam now part of Glassbox

  • Session replay.
  • Integration with Google Analytics.
  • Struggle score.
Amin Shawki | TrustRadius Reviewer

Cons

AT Internet

  • Integrations with outside vendors: there are many ways to integrate data from outside vendors, however you can't display this information in every application unless you create a custom field, which can sometimes be limiting.
  • Access rights: there are two places to assign access rights and each place has slightly different functionality. You can get really granular with what each person has access to, but it is easy to miss a check box and have to go back and correct it.
  • Visualizations across applications: there are some really cool visualizations in the oldest application they support that includes predictive traffic estimates, automatic multi-period variations, etc., that aren't available yet in the newer applications.
Anonymous | TrustRadius Reviewer

SessionCam now part of Glassbox

  • They only did one part of an audit and said they were going to finish it, but never did. I've followed up with the account person and haven't heard back. This is a recent development this didn't happen with 2 other audits they did.
  • It has aspects to try and narrow down the data, but it's still a lot of data to parse, so in the end, it still takes a lot of time to truly use it.
Anonymous | TrustRadius Reviewer

Pricing Details

AT Internet

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$430

Starting Price

$0 per server calls consumption

AT Internet Editions & Modules

Edition
Business$4301
PremiumContact us1
  1. per server calls consumption
Additional Pricing Details
Our different options are designed to scale and adapt to your needs : BUSINESS : Starting at 355€/MONTH No obligation Try for 1 month, for free! PREMIUM : Contact us for pricing details Free Trial: Available. Pricing model: Subscription https://www.atinternet.com/en/pricing/

SessionCam now part of Glassbox

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

SessionCam now part of Glassbox Editions & Modules

Additional Pricing Details

Likelihood to Renew

AT Internet

AT Internet 8.0
Based on 18 answers
I gave this rating because I think that AT Internet is a good tool, user-friendly easy for onboarding and simple dashboards, however the majority of people use Google Analytics, especially media agency, it is easier for them to use Google Analytics.
Anonymous | TrustRadius Reviewer

SessionCam now part of Glassbox

No score
No answers yet
No answers on this topic

Usability

AT Internet

AT Internet 8.3
Based on 8 answers
Overall the experience is very good, it's quick, relaiable and does everything I would want. The only problems I have are matching the correct stats to what I want. It can be painful trying to find the right thing and the explanations are not always the clearest. That's the only issue i've found though.
Anonymous | TrustRadius Reviewer

SessionCam now part of Glassbox

No score
No answers yet
No answers on this topic

Reliability and Availability

AT Internet

AT Internet 9.5
Based on 9 answers
I don't have any exemple in mind where AT Internet interface hasn't been available, i have always been able to use AT Internet when i needed it. The only issues to notice is that it happens sometimes that real time or D-1 datas are partially delayed.
Pierre Buffet | TrustRadius Reviewer

SessionCam now part of Glassbox

No score
No answers yet
No answers on this topic

Performance

AT Internet

AT Internet 9.0
Based on 1 answer
All excel reports are downloaded very quickly, even if the query is more than 20 000 lines.
Anonymous | TrustRadius Reviewer

SessionCam now part of Glassbox

No score
No answers yet
No answers on this topic

Support Rating

AT Internet

AT Internet 8.5
Based on 164 answers
I have not used the Support Team thereby I am unable to review how their Support Teams works. However, in an instance where I had an issue, my concerned department contacted their support team and I was provided with the solution of the problem I was facing within a short span of time.
Anonymous | TrustRadius Reviewer

SessionCam now part of Glassbox

SessionCam now part of Glassbox 8.6
Based on 4 answers
Very good support and super helpful implementation specialists.
Amin Shawki | TrustRadius Reviewer

In-Person Training

AT Internet

AT Internet 5.0
Based on 1 answer
The in-person training unfortunately does not match to our expectations, was too much focus on digital basis and not on AT Internet functionnalties and how to use it. We paid for one day and only 15 minutes at the end was focused on our real needs in terms of media analytics.
Anonymous | TrustRadius Reviewer

SessionCam now part of Glassbox

No score
No answers yet
No answers on this topic

Online Training

AT Internet

No online training
Anonymous | TrustRadius Reviewer

SessionCam now part of Glassbox

No answers on this topic

Implementation Rating

AT Internet

AT Internet 8.0
Based on 1 answer
The support team helps us to implement AT Internet.
Anonymous | TrustRadius Reviewer

SessionCam now part of Glassbox

No score
No answers yet
No answers on this topic

Alternatives Considered

AT Internet

AT Internet shows a deep understanding of our business objectives and provide us with ideas on how to solve them. They grant us enough time to try their tools and to be sure the tools are helpful. The data we've got in the Analyzer was manually checked and it was completely correct. Their roadmap was clean and aligned with our strategy
Dmitry Kharitonov | TrustRadius Reviewer

SessionCam now part of Glassbox

I have never used any other similar tool and I am happy to say they proved exactly what we need.
Debora Ramos | TrustRadius Reviewer

Scalability

AT Internet

AT Internet 8.0
Based on 1 answer
Regarding AT Internet possibilities, it could be adapted to small or large organizations, easy to set up. We can add sites in makets that we launch e-commerce.
Anonymous | TrustRadius Reviewer

SessionCam now part of Glassbox

No score
No answers yet
No answers on this topic

Return on Investment

AT Internet

  • Unfortunately, I do not have precise results to give, but the statistics provided by AT Internet make it possible to carry out in-depth analyses and to make good decisions.
  • You just have to know how to find the information and interpret it.
Anonymous | TrustRadius Reviewer

SessionCam now part of Glassbox

  • Allowed us to improve our website in-house
  • Relatively low cost solution
  • Customer engagement and sales on website increased
William Alvarez | TrustRadius Reviewer

Screenshots

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