What users are saying about
28 Ratings
13 Ratings
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Score 5.3 out of 100
28 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

AT&T Office@Hand

[I believe] if you do not want to get your phone calls. If you do not want to get your voice mails. If you want to spend hours on the phone or on email trying to get issues resolved that seldom get resolved for as long as you have the service, then this is the company for you. And if you want all of your employees complaining to you that their phones do not work, and you want to lose money due to missing phone calls (lost business, etc) sign up at Office at Hand, [I think] they will not disappoint you in the things listed above.
mark strunk | TrustRadius Reviewer

Whereby

[Whereby] is great for small teams within an organization. It is simple to use and quick to join. It can't be your main communication tool as it lacks most of the core features. Screen sharing quality is great. It can't handle large meetings. If video quality is utmost priority then this tool isn't for you.
Sandeep Reyyi | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

AT&T Office@Hand
8.7
Whereby
8.1
High quality audio
AT&T Office@Hand
8.0
Whereby
8.6
High quality video
AT&T Office@Hand
8.0
Whereby
8.6
Low bandwidth requirements
AT&T Office@Hand
10.0
Whereby
8.4
Mobile support
AT&T Office@Hand
9.0
Whereby
6.7

Screen Sharing

AT&T Office@Hand
9.5
Whereby
7.7
Desktop sharing
AT&T Office@Hand
10.0
Whereby
8.8
Whiteboards
AT&T Office@Hand
9.0
Whereby
6.6

Online Meetings / Events

AT&T Office@Hand
9.6
Whereby
7.9
Calendar integration
AT&T Office@Hand
10.0
Whereby
6.9
Meeting initiation
AT&T Office@Hand
9.0
Whereby
9.2
Integrates with social media
AT&T Office@Hand
10.0
Whereby
8.2
Record meetings / events
AT&T Office@Hand
9.0
Whereby
6.8
Slideshows
AT&T Office@Hand
10.0
Whereby
8.2

Online Events Collaboration

AT&T Office@Hand
9.3
Whereby
7.3
Live chat
AT&T Office@Hand
9.0
Whereby
8.5
Audience polling
AT&T Office@Hand
10.0
Whereby
6.6
Q&A
AT&T Office@Hand
9.0
Whereby
6.9

Online Events Security

AT&T Office@Hand
9.7
Whereby
7.2
User authentication
AT&T Office@Hand
10.0
Whereby
7.4
Participant roles & permissions
AT&T Office@Hand
9.0
Whereby
7.6
Confidential attendee list
AT&T Office@Hand
10.0
Whereby
6.6

Pros

AT&T Office@Hand

  • It can handle multiple simultaneous voices very efficiently.
  • Access across multiple devices seamlessly.
  • The voice clarity is not compromised at all.
Anonymous | TrustRadius Reviewer

Whereby

  • Whereby does not require any download file?
  • We can easily join meeting with only two clicks.
  • [The] link is short and easy to share. Unlike other software where [the] link is 30+ words.
  • The emoji collection and response on the screen [are] very ideal.
Omer Yaqoob | TrustRadius Reviewer

Cons

AT&T Office@Hand

  • It can include the video facility as well making it a wholesome experience for users.
  • It sometimes malfunctions when the limited number of participants exceed.
  • Early logins create an unwanted advantage to some participants. It should not be.
Anonymous | TrustRadius Reviewer

Whereby

  • The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform.
  • I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings.
Michael Ball-Marian | TrustRadius Reviewer

Likelihood to Renew

AT&T Office@Hand

No score
No answers yet
No answers on this topic

Whereby

Whereby 9.9
Based on 2 answers
We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors.appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.
Hernán Silva | TrustRadius Reviewer

Usability

AT&T Office@Hand

No score
No answers yet
No answers on this topic

Whereby

Whereby 10.0
Based on 2 answers
Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.
Hernán Silva | TrustRadius Reviewer

Support Rating

AT&T Office@Hand

No score
No answers yet
No answers on this topic

Whereby

Whereby 7.3
Based on 17 answers
Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.
Alvin Landicho | TrustRadius Reviewer

Implementation Rating

AT&T Office@Hand

No score
No answers yet
No answers on this topic

Whereby

Whereby 10.0
Based on 1 answer
After a recommendation from a partner, as the system is very easy to use, we simply start.
Leonardo Barbosa Corrêa | TrustRadius Reviewer

Alternatives Considered

AT&T Office@Hand

Horrible. Collaberate was a little slow at times in responding, but they never just left us hanging with unresolved issues. I am now going with a local guy so I do not have to deal with this stuff. I get very irritated when I am transferred to someone over seas that English is not their first language, and they are working off of a script.Although some of them were more helpful than my assigned migration person.
mark strunk | TrustRadius Reviewer

Whereby

I did not evaluate other applications against Whereby, because we had a very specific need, which was the partner that we would use the solution, only accepted to use Whereby, so, we accepted to use the solution. As it was for a specific period, there was no problem. And in the end, it proved to be a very stable, very fast solution, with no need for crazy plugins or anything. Basically, it was access[ed] and use.
Anonymous | TrustRadius Reviewer

Return on Investment

AT&T Office@Hand

  • There has been not one positive thing I can say about Office at Hand.
  • [I feel] they have been nothing but an issue.
  • My assigned customer service rep [seems to be] lacking if follow-up, follow through, knowledge of the product, and just seems to not care.
  • When I get his boss, I usually get some resolution, but only some, and then I pushed by her back to him.
  • Believe nothing they say and carve out hours to deal with them on the phone or by email.
mark strunk | TrustRadius Reviewer

Whereby

  • In general, any sort of online collaborations saves a lot on your budget. The meetings are rather more on time and can be efficient and short.
  • Easy to drop-by and have a small talk with clients/teammates within COVID era.
  • The URL makes you look fancy instead of a random hash.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

AT&T Office@Hand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AT&T Office@Hand Editions & Modules

Additional Pricing Details

Whereby

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Whereby Editions & Modules

Edition
Free$01
Pro$9.991
Business$59.99 and up2
  1. per user
  2. per user/room
Additional Pricing Details

Rating Summary

Likelihood to Recommend

AT&T Office@Hand
5.0
Whereby
8.9

Likelihood to Renew

AT&T Office@Hand
Whereby
9.9

Usability

AT&T Office@Hand
Whereby
10.0

Support Rating

AT&T Office@Hand
Whereby
7.3

Implementation Rating

AT&T Office@Hand
Whereby
10.0

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