TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Atera

Please fill out the form below to get in touch.

Atera

Connect with Atera

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Atera so that Atera and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atera

    Score8.2 out of 10
    N/AAtera is presented as an Agentic AI platform for IT management, that offers a digital workforce of AI agents that proactively and autonomously support entire IT operations. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, and automation, so IT teams and MSPs can manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera has shifted focus from automation to AI-powered autonomy in IT. With…

    $139

    per month per user

    Precisely Assure MIMIX

    Score9.9 out of 10
    N/AAssure MIMIX from Precisely (formerly Syncsort) offers IBM i high availability (HA) and disaster recovery (DR) for companies worldwide, from small businesses to global enterprises, who can use Assure MIMIX to prevent data loss and eliminate planned and unplanned downtime. Assure MIMIX provides scalable real-time replication with options for automating administration, monitoring and alerting, customizable switch automation, and a graphical…N/A
    Pricing
    AteraPrecisely Assure MIMIX
    Editions & Modules
    MSP - Pro
    $129
    per month (billed annually) per user
    IT Department - Professional
    $149
    per month (billed annually) per user
    MSP - Growth
    $179
    per month (billed annually) per user
    IT Department - Expert
    $189
    per month (billed annually) per user
    MSP - Power
    $209
    per month (billed annually) per user
    IT Department - Master
    $219
    per month (billed annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    AteraPrecisely Assure MIMIX
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlimited devices.
    More Pricing Information
    Community Pulse
    AteraPrecisely Assure MIMIX
    Considered Both Products
    Atera
    No answer on this topic
    Precisely
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    87 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    87 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    87 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    78 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    83 Answers
    No answers on this topic
    Features
    AteraPrecisely Assure MIMIX
    Application Performance Management
    Comparison of Application Performance Management features of Atera and Precisely Assure MIMIX
    Feature
    Atera
    9.0
    9 Ratings
    23% above category average
    Precisely Assure MIMIX
    -
    Ratings
    Virtualization monitoring10.01 Ratings00 Ratings
    IT Asset Discovery8.09 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Atera and Precisely Assure MIMIX
    Feature
    Atera
    8.9
    126 Ratings
    23% above category average
    Precisely Assure MIMIX
    -
    Ratings
    Remote monitoring8.6125 Ratings00 Ratings
    Network device monitoring7.7111 Ratings00 Ratings
    Activity Monitoring8.110 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Atera and Precisely Assure MIMIX
    Feature
    Atera
    8.8
    125 Ratings
    26% above category average
    Precisely Assure MIMIX
    -
    Ratings
    Patch Management7.8124 Ratings00 Ratings
    Policy-based automation7.7110 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of Atera and Precisely Assure MIMIX
    Feature
    Atera
    7.8
    1 Ratings
    10% above category average
    Precisely Assure MIMIX
    -
    Ratings
    Attended device access10.01 Ratings00 Ratings
    Unattended device access10.01 Ratings00 Ratings
    Mobile device access1.01 Ratings00 Ratings
    Virtual device access10.01 Ratings00 Ratings
    Multiple-display support7.01 Ratings00 Ratings
    Multiple concurrent sessions9.01 Ratings00 Ratings
    Best Alternatives
    AteraPrecisely Assure MIMIX
    Small Businesses
    Panda Systems Management
    Score7.2 out of 10
    Arcserve ShadowProtect
    Score6.7 out of 10
    Medium-sized Companies
    N-able N-sight RMM
    Score7.4 out of 10
    Datto SIRIS
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    HPE Zerto Software
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AteraPrecisely Assure MIMIX
    Likelihood to Recommend
    7.9
    (128 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    7.3
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (75 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.1
    (6 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    AteraPrecisely Assure MIMIX
    Likelihood to Recommend
    Atera
    Actually, it depends on the size of the organization. Atera is not well suited for large organizations in my point of view, and also it is not well suited where policies are very strict. But I would recommend it because of the lower cost and the rich features it has. The biggest benefit of Atera is it is cloud hosted and the cost does not depend on the number of devices you register with Atera. The cost depends on the number of licenses you have purchased.
    Incentivized
    Read full review
    Precisely
    MIMIX is clearly the best IBMi solution for most high availability and disaster recovery situations. It provides rock-solid replication and agile ability to switch quickly. In its earlier days, some organizations used it as a primary daily system backup method. With the advent of Ransomware, this is no longer advisable. The strength of MIMIX real-time replication becomes a weakness if IBMi data becomes infected. As in any real-time replication product, at that point, two systems are infected.
    Incentivized
    Read full review
    Pros
    Atera
    • Atera is doing good in the monitoring part as it is monitoring our complete infrastructure from the network to servers and also the end user devices.
    • Atera is good in the patching part as it is patching our Windows and Linux servers, end-user Windows systems, and third-party applications.
    • Atera is good in the automation process, and we can plan the execution of any task and schedule it. We have a lot of options here from CMD to PowerShell.
    • The Inventory part is also good, as we can see and download the Software and Hardware inventory from Atera. It will provide the details of all hardware and software, from OS details to applications.
    Incentivized
    Read full review
    Precisely
    • Redundancy - needs to be available at a moment's notice.
    • Protection - the business would be greatly impacted, therefore protection of production systems is key to the business succeeding.
    • Usability - needs to be user-friendly, easy to navigate and operate, as it will be required at any given time.
    Incentivized
    Read full review
    Cons
    Atera
    • Atera is well-designed but still has some issues. In the patching part, the devices having low disk space in the C drive, will not download and install the patches. It should give room to clean the space and then patch the system.
    • It has a limited number of third-party applications that can be installed through it.
    • In some cases, Atera failed to update or remove those applications that were not installed through Atera itself. Only 10% we can say.
    Incentivized
    Read full review
    Precisely
    • Possible false sense of security for ransomware attacks.
    Incentivized
    Read full review
    Likelihood to Renew
    Atera
    As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
    Incentivized
    Read full review
    Precisely
    No answers on this topic
    Usability
    Atera
    Atera's remote monitoring feature is one of it's best features. The laptops and servers we used it on responded quickly to our administrative task requests and made our work light. We were able to increase the resources, manage patches, windows updates and quite a few other tasks remotely and that too 24×7.
    Read full review
    Precisely
    No answers on this topic
    Reliability and Availability
    Atera
    No answers on this topic
    Precisely
    MIMIX is software built for availability. By its nature it is must be available. As long as the underlying system and communication network are available MIMIX is working. And if there are failures in either of those, MIMIX is designed to allow for a quick and resilient recovery once underly systems or communications are restored
    Incentivized
    Read full review
    Performance
    Atera
    No answers on this topic
    Precisely
    I have never seen MIMIX itself be a performance bottleneck. However it is important to consider the network in overall performance of any remotely replicated systems. MIMIX can only replicate as fast as the network allows. But a strong capability of MIMIX is its ability to "buffer" its replication, so it can be sent without error as the network allows
    Incentivized
    Read full review
    Support Rating
    Atera
    Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
    Incentivized
    Read full review
    Precisely
    Support is available and efficient. Response time is good and likelyhood of a quick resolutiion is high. However the mature solid product and proactive management tools, fortunately make support requirements relatively rare. The support for version upgrades is also strong, but again the basic upgrade process is usually straightforward and well documented.
    Incentivized
    Read full review
    Implementation Rating
    Atera
    The implementation was performed by the system administrator so I don't have much insight into this
    Read full review
    Precisely
    No answers on this topic
    Alternatives Considered
    Atera
    Because Atera is a much more effective and efficient solution to manage all our IT operations, it automates each of our business processes. It offers us the best support to respond to any problem that may arise. I think Atera is much more cost-effective and reliable; its value is justified with each function and satisfies all our business needs and requirements.
    Incentivized
    Read full review
    Precisely
    We used MIMIX for its role for iSeries high availability. We used Double Take by Vision Solutions for our production Windows environment. MIMIX is designed for iSeries, and Double Take was designed for Windows. We had VMware virtual environment, running multiple VMs for production ERP Lawson M3, now Infor. Both MIMIX and Double Take played the role well for what needed to be done. Without either MIMIX or DoubleTake, the business would have been impacted.
    Incentivized
    Read full review
    Scalability
    Atera
    No answers on this topic
    Precisely
    MIMIX works to its intended functionality. It provides real time data replication across multiple partitions and systems as defined. I have never witnessed any problems with MIMIX in scaling to larger systems or adding new data groups. In conjunction with the inherent scalability of IBMi scalability and configuration flexibillity are rather quick and easy.
    Incentivized
    Read full review
    Return on Investment
    Atera
    • The intuitive user interface has enabled both users and support technicians to familiarize themselves quickly with the functionality, and the learning curve is less.
    • Some features need to be accessed through documentation; they're not available directly on the dashboard.
    • Sometimes, internet access plays a significant role, whereas low connectivity is a hindrance.
    Incentivized
    Read full review
    Precisely
    • MIMIX had a positive impact, as the organization has had to rely upon the unplanned switch.
    • MIMIX definite must if organization is running i Series, and business needs are 24/7.
    • Without MIMIX in place, the downtime impact to the business would have been great.
    Incentivized
    Read full review
    ScreenShots

    Atera Screenshots

    Screenshot of Atera’s AI-powered solution.Screenshot of Atera's process automation.Screenshot of Atera's real-time monitoring, which gives visibility and control of the IT environment.Screenshot of Atera's ticketing, where users can deliver end-user support and issue resolution at scale.