What users are saying about
Top Rated
90 Ratings
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Score 9 out of 100
14 Ratings
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Score 8 out of 100

Feature Set Ratings

  • SolarWinds Web Performance Monitor (WPM) ranks higher in 3 feature sets: Monitoring Tasks, Reporting, Security

Monitoring Tasks

8.6

Atera

86%
10.0

SolarWinds Web Performance Monitor (WPM)

100%
SolarWinds Web Performance Monitor (WPM) ranks higher in 3/5 features

Remote monitoring

8.7
87%
52 Ratings
10.0
100%
1 Rating

Network device monitoring

7.9
79%
42 Ratings
N/A
0 Ratings

Multiple Server Monitoring

9.0
90%
51 Ratings
10.0
100%
1 Rating

Multi-device monitoring

8.8
88%
52 Ratings
N/A
0 Ratings

Automated alerts and notifications

8.7
87%
53 Ratings
10.0
100%
1 Rating

Management Tasks

7.9

Atera

79%

SolarWinds Web Performance Monitor (WPM)

Feature Set Not Supported
N/A
Atera ranks higher in 4/4 features

Patch Management

8.1
81%
51 Ratings
N/A
0 Ratings

Service configuration management

7.8
78%
45 Ratings
N/A
0 Ratings

Software and hardware inventory

8.4
84%
52 Ratings
N/A
0 Ratings

Policy-based automation

7.1
71%
40 Ratings
N/A
0 Ratings

Reporting

8.1

Atera

81%
10.0

SolarWinds Web Performance Monitor (WPM)

100%
SolarWinds Web Performance Monitor (WPM) ranks higher in 3/4 features

Performance data reports

8.5
85%
47 Ratings
10.0
100%
1 Rating

Customizable reporting

7.8
78%
43 Ratings
10.0
100%
1 Rating

Data visualization

7.9
79%
44 Ratings
10.0
100%
1 Rating

Risk analysis

8.1
81%
36 Ratings
N/A
0 Ratings

Security

8.0

Atera

80%
10.0

SolarWinds Web Performance Monitor (WPM)

100%
Atera ranks higher in 2/3 features

Data backup and recovery

7.8
78%
27 Ratings
N/A
0 Ratings

Antivirus and malware management

8.0
80%
34 Ratings
N/A
0 Ratings

Administrator access control

8.3
83%
84 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • SolarWinds Web Performance Monitor (WPM) is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.0

Atera

90%
54 Ratings
10.0

SolarWinds Web Performance Monitor (WPM)

100%
3 Ratings

Likelihood to Renew

9.1

Atera

91%
1 Rating

SolarWinds Web Performance Monitor (WPM)

N/A
0 Ratings

Support Rating

9.0

Atera

90%
7 Ratings
10.0

SolarWinds Web Performance Monitor (WPM)

100%
2 Ratings

Likelihood to Recommend

Atera

For me, Atera has been a great tool that I added to my arsenal. I wanted something where I could manage my clients' Windows updates. As I used the software, I began to realize all of the various things Atera could do. Now it is a critical component of my business and I would not be able to properly function without it.
Read full review

SolarWinds

We've found WPM to be a fit for every web application that we wanted to monitor. If you have a web app that you'd like monitoring/alerting for then WPM may work for you. So far our only struggles have been when after logging in the app launches a new tab.
Read full review

Pros

Atera

  • Easy to deploy, both in general or to a specific customer.
  • Remote management tools that are in line with every other major solution out there.
  • Real-time alerts that allow for easy monitoring of vital systems.
  • Configurable threshholds on alerts so the system can be tuned to only notify when there is a problem according to certain metrics.
Read full review

SolarWinds

  • Testing web applications
  • Ability to log in to secure sections of websites in order to test user authentication
  • Provides a detailed history of steps taken and provides print screens of each step. If an error occurs you can see the web page to better diagnose issues.
Read full review

Cons

Atera

  • Ticket automation, more options to specific cases or conditions, and change client assigned to ticket, or be able to assign a ticket for the client without hassle of emailing them back or having to create a fake contact.
  • Include notes for client that are not file attachments, maybe integration with a cloud service like Google Docs or OneDrive.
  • Integration with other remote access tools would be helpful.
Read full review

SolarWinds

  • The recorder is clunky and must be run on a local machine.
  • It does not support frames.
Read full review

Pricing Details

Atera

Starting Price

$99 per month

Editions & Modules

Atera editions and modules pricing
EditionModules
Pro$991
Growth$1292
Power$1693

Footnotes

  1. Per Technician
  2. Per Technician
  3. Per Technician

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Unlimited devices & agents. No hidden fees. No contracts.

Pricing Info

SolarWinds Web Performance Monitor (WPM)

Starting Price

Editions & Modules

SolarWinds Web Performance Monitor (WPM) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Likelihood to Renew

    Atera

    As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
    Read full review

    SolarWinds

    No answers on this topic

    Support Rating

    Atera

    Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
    Read full review

    SolarWinds

    Solarwinds support is top-notch, and while we rarely have to call them, they are always very helpful when we do.
    Read full review

    Alternatives Considered

    Atera

    We had tried Syncro, Naverisk, Pulseway - dollar for dollar stack for stack, Atera blew them out of the water. Atera is easy to use, easy to manage, has flourishing facebook and reddit groups for support and they update their knowledge bases daily. Their communication and support has been bar none.
    Read full review

    SolarWinds

    At the time we purchased WPM we were not aware of alternatives and therefore did not compare them.
    Read full review

    Return on Investment

    Atera

    • The lack of cost per unit is a great asset. Our team consists of two members who really use the product, and the cost being per member means we can have hundreds of machines and still only pay for two users.
    Read full review

    SolarWinds

    • Better reporting of down states to allow for SLA reporting
    • Better alerting during certain failure conditions which allows the IT org to respond faster
    • More thorough history to review past errors and see screenshots of the errors.
    Read full review

    Screenshots

    Add comparison