What users are saying about
Top Rated
91 Ratings
Top Rated
91 Ratings
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Score 8.9 out of 100
3 Ratings
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Score 10 out of 100

Feature Set Ratings

    Monitoring Tasks

    Atera

    Feature Set Not Supported
    N/A
    9.7

    Watchman Monitoring

    97%
    Watchman Monitoring ranks higher in 3/3 features

    Remote monitoring

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Multi-device monitoring

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Automated alerts and notifications

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Management Tasks

    Atera

    Feature Set Not Supported
    N/A
    7.0

    Watchman Monitoring

    70%
    Watchman Monitoring ranks higher in 1/1 features

    Software and hardware inventory

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Reporting

    Atera

    Feature Set Not Supported
    N/A
    7.5

    Watchman Monitoring

    75%
    Watchman Monitoring ranks higher in 2/2 features

    Customizable reporting

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Risk analysis

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • Watchman Monitoring is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Atera

    90%
    54 Ratings
    10.0

    Watchman Monitoring

    100%
    1 Rating

    Likelihood to Renew

    9.1

    Atera

    91%
    1 Rating

    Watchman Monitoring

    N/A
    0 Ratings

    Support Rating

    9.0

    Atera

    90%
    7 Ratings

    Watchman Monitoring

    N/A
    0 Ratings

    Likelihood to Recommend

    Atera

    For me, Atera has been a great tool that I added to my arsenal. I wanted something where I could manage my clients' Windows updates. As I used the software, I began to realize all of the various things Atera could do. Now it is a critical component of my business and I would not be able to properly function without it.
    Read full review

    Watchman Monitoring

    If you are in IT consulting or manage any fleet of computers, both Mac and PC (and yes Linux) - you should have this installed. It will be able to provide you the information needed to repair computers and avoid productivity loss by users.
    Read full review

    Pros

    Atera

    • Easy to deploy, both in general or to a specific customer.
    • Remote management tools that are in line with every other major solution out there.
    • Real-time alerts that allow for easy monitoring of vital systems.
    • Configurable threshholds on alerts so the system can be tuned to only notify when there is a problem according to certain metrics.
    Read full review

    Watchman Monitoring

    • Super easy to deploy.
    • Integrates well with ZenDesk and YourComputerInventory.com.
    • Website is very clear and email to manage.
    • Support is awesome.
    • Super lightweight package.
    Read full review

    Cons

    Atera

    • Ticket automation, more options to specific cases or conditions, and change client assigned to ticket, or be able to assign a ticket for the client without hassle of emailing them back or having to create a fake contact.
    • Include notes for client that are not file attachments, maybe integration with a cloud service like Google Docs or OneDrive.
    • Integration with other remote access tools would be helpful.
    Read full review

    Watchman Monitoring

    • Would like to see non-computer deployment agent - such as Synology.
    • Since it's mainly reporting, this isn't necessary improvement, but it would be good if it can receive data - so in case we can't ping a machine, maybe use Watchman as a backdoor - but that would go against it's main principles.
    Read full review

    Pricing Details

    Atera

    Starting Price

    $99 per month

    Editions & Modules

    Atera editions and modules pricing
    EditionModules
    Pro$991
    Growth$1292
    Power$1693

    Footnotes

    1. Per Technician
    2. Per Technician
    3. Per Technician

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Unlimited devices & agents. No hidden fees. No contracts.

    Pricing Info

    Watchman Monitoring

    Starting Price

    $79 Up to 25 Devices

    Editions & Modules

    Watchman Monitoring editions and modules pricing
    EditionModules
    Watchman Monitoring$79.001
    Watchman Monitoring$199.002
    Watchman Monitoring$299.003
    Watchman Monitoring$79.004
    Watchman Monitoring$199.005
    Watchman Monitoring$299.006

    Footnotes

    1. Up to 25 Devices
    2. Up to 1500 Devices
    3. Over 1500 Devices
    4. Up to 25 Devices
    5. Up to 1500 Devices
    6. Over 1500 Devices

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Atera

    As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
    Read full review

    Watchman Monitoring

    No answers on this topic

    Support Rating

    Atera

    Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
    Read full review

    Watchman Monitoring

    No answers on this topic

    Alternatives Considered

    Atera

    We had tried Syncro, Naverisk, Pulseway - dollar for dollar stack for stack, Atera blew them out of the water. Atera is easy to use, easy to manage, has flourishing facebook and reddit groups for support and they update their knowledge bases daily. Their communication and support has been bar none.
    Read full review

    Watchman Monitoring

    No answers on this topic

    Return on Investment

    Atera

    • The lack of cost per unit is a great asset. Our team consists of two members who really use the product, and the cost being per member means we can have hundreds of machines and still only pay for two users.
    Read full review

    Watchman Monitoring

    • I've been using it since the day it came out - there have so many times where a machine has had an error reported by Watchman that we've been able to save the client before something terrible happened.
    • The ROI is there - you can easily resell this product to your clients, or wrap it into your product offering.
    Read full review

    Screenshots

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