athenaClinicals vs. Veradigm EHR

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.

Incentivized

Some of the key questions include functionality of the EHR in today's electronic marketplace. Also customer support ratings are important due to many ongoing difficulties previously experienced with older EHRs. Allscripts is well suited to the outpatient setting where many preformed templates provide a comprehensive overview of patients. Additionally, Allscripts' link with the imaging portal PACS is second to none.

• Quality programs - able to see what measures are outstanding for the patient
• Reporting - able to report on multiple financial reports as well as clinical information
• Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care

Incentivized

• Intuitive with documenting office visits
• Easy to navigate around the screens when researching patient information
• Able to customize lots of things throughout the program to work with requested workflows

Incentivized

• The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
• It's difficult to name items because they are traditionally corrected very quickly

• Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
• Improve the clarity of scanned images in patient's EHR.
• Conversability with other platforms, like Cerner, Epic, and McKesson.
• Improve the way InterQual loads review platform as well as emailing hospital case manager feature.

Incentivized

Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.

Incentivized

They are always there. Friendly and organized.

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.

Incentivized

It was already in use when I was hired. I have mostly figured it out just messing around with it in my earlier spare time.

Incentivized

• I was not a part of decision making, so I have no idea about this.

Incentivized