What users are saying about
20 Ratings
51 Ratings
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Score 8.2 out of 100
20 Ratings
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Score 8.6 out of 100

Feature Set Ratings

  • Databox ranks higher in 4 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization

BI Standard Reporting

6.0

Chartio (discontinued)

60%
9.3

Databox

93%
Databox ranks higher in 3/3 features

Pixel Perfect reports

3.6
36%
14 Ratings
10.0
100%
5 Ratings

Customizable dashboards

7.7
77%
18 Ratings
9.0
90%
8 Ratings

Report Formatting Templates

6.7
67%
14 Ratings
9.0
90%
8 Ratings

Ad-hoc Reporting

5.7

Chartio (discontinued)

57%
8.6

Databox

86%
Databox ranks higher in 4/4 features

Drill-down analysis

6.9
69%
13 Ratings
8.0
80%
6 Ratings

Formatting capabilities

6.2
62%
12 Ratings
9.0
90%
8 Ratings

Integration with R or other statistical packages

3.1
31%
5 Ratings
7.9
79%
3 Ratings

Report sharing and collaboration

6.5
65%
13 Ratings
9.5
95%
8 Ratings

Report Output and Scheduling

3.4

Chartio (discontinued)

34%
8.3

Databox

83%
Databox ranks higher in 5/5 features

Publish to Web

2.7
27%
9 Ratings
9.0
90%
6 Ratings

Publish to PDF

6.2
62%
17 Ratings
9.0
90%
7 Ratings

Report Versioning

2.0
20%
5 Ratings
7.7
77%
4 Ratings

Report Delivery Scheduling

2.7
27%
12 Ratings
9.0
90%
8 Ratings

Delivery to Remote Servers

N/A
0 Ratings
7.1
71%
3 Ratings

Data Discovery and Visualization

7.5

Chartio (discontinued)

75%
7.8

Databox

78%
Chartio (discontinued) ranks higher in 2/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
8.4
84%
6 Ratings

Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
7.0
70%
4 Ratings

Predictive Analytics

8.0
80%
3 Ratings
7.9
79%
5 Ratings

Attribute Ratings

  • Databox is rated higher in 1 area: Usability
  • Chartio (discontinued) and Databox are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Chartio (discontinued)

80%
30 Ratings
8.0

Databox

80%
8 Ratings

Likelihood to Renew

8.0

Chartio (discontinued)

80%
24 Ratings

Databox

N/A
0 Ratings

Usability

7.6

Chartio (discontinued)

76%
6 Ratings
9.0

Databox

90%
1 Rating

Availability

8.6

Chartio (discontinued)

86%
4 Ratings

Databox

N/A
0 Ratings

Performance

7.3

Chartio (discontinued)

73%
2 Ratings

Databox

N/A
0 Ratings

Support Rating

Chartio (discontinued)

N/A
0 Ratings
9.8

Databox

98%
6 Ratings

Online Training

8.2

Chartio (discontinued)

82%
1 Rating

Databox

N/A
0 Ratings

Implementation Rating

7.3

Chartio (discontinued)

73%
2 Ratings

Databox

N/A
0 Ratings

Product Scalability

6.8

Chartio (discontinued)

68%
2 Ratings

Databox

N/A
0 Ratings

Likelihood to Recommend

Chartio (discontinued)

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Kyle Epps | TrustRadius Reviewer

Databox

I believe Databox can be an asset for any company. We are a small company, but I can see the value for large companies too. Databox is a great fit for departments or organizations that need to put their data into a readable form without needing a ton of reports. Databox allows you to save time and put together a nice report without having to do too much extra work. Once it is set up, it basically runs on its own at the frequency you set. I personally receive a daily report and have it sent to the respective people on the day of our meeting so we can quickly review it.
Heather Robinette, MBA | TrustRadius Reviewer

Pros

Chartio (discontinued)

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Anonymous | TrustRadius Reviewer

Databox

  • Create dashboards from a variety of data sources.
  • Set & track goals based on the data and metrics provided.
  • Send alerts and scorecard updates to Slack and email automatically.
Michael Glover | TrustRadius Reviewer

Cons

Chartio (discontinued)

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Anonymous | TrustRadius Reviewer

Databox

  • Some types of data can only be reported on for 1-2 months back. Unless I'm misunderstanding the function of the software this seems really weird. I can't figure out how to report on Activities more than 2 months ago
Anonymous | TrustRadius Reviewer

Pricing Details

Chartio (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0

Chartio (discontinued) Editions & Modules

Edition
Starter$401
Professional$601
OrganizationContact sales team
  1. per user/per month
  2. none
Additional Pricing Details

Databox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Databox Editions & Modules

Additional Pricing Details

Likelihood to Renew

Chartio (discontinued)

Chartio (discontinued) 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Devin Knight | TrustRadius Reviewer

Databox

No score
No answers yet
No answers on this topic

Usability

Chartio (discontinued)

Chartio (discontinued) 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Anonymous | TrustRadius Reviewer

Databox

Databox 9.0
Based on 1 answer
Databox is an intuitive, well-designed platform that can be used by non-technical marketers. It is easy to learn, and while set up takes time, usability is high and the team has enjoyed creating custom dashboards and clients have also given us great feedback regarding its usability and value. While other BI tools are much more complex to navigate, Databox is a breeze.
Anonymous | TrustRadius Reviewer

Support Rating

Chartio (discontinued)

No score
No answers yet
No answers on this topic

Databox

Databox 9.8
Based on 6 answers
I have really enjoyed using Databox and have seen the value of it in many ways. They also continue to improve the functions of it and grow their integrations and templates. I look forward to continuing to use Databox in the future, potentially even finding ways to incorporate it into other departments to help them with reporting as well.
Heather Robinette, MBA | TrustRadius Reviewer

Online Training

Chartio (discontinued)

Chartio (discontinued) 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Anonymous | TrustRadius Reviewer

Databox

No score
No answers yet
No answers on this topic

Alternatives Considered

Chartio (discontinued)

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Anonymous | TrustRadius Reviewer

Databox

Databox is unique in its ability to report from multiple data sources. Google Analytics is the standard when it comes to web metrics, but it's just one of the tools that integrates with Databox. Tableau is fantastic for data visualizations and reporting, but it's much more expensive than Databox, so it's not ideal for everyone. Tableau is also superior with customization
Daniel Berry | TrustRadius Reviewer

Scalability

Chartio (discontinued)

Chartio (discontinued) 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Asa Pogrelis | TrustRadius Reviewer

Databox

No score
No answers yet
No answers on this topic

Return on Investment

Chartio (discontinued)

No answers on this topic

Databox

  • It has helped us to show our value to clients
  • Easily digestible dashboards make it easy to understand what you're looking at
Dustin Brackett | TrustRadius Reviewer

Screenshots

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