Chartio (discontinued) vs. GoodData

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chartio (discontinued)
Score 7.5 out of 10
N/A
Chartio is a visualization tool designed to enable anyone to explore, transform and visualize data on the fly through a drag-and-drop interface. Chartio was acquired by Atlassian in February 2021 so that it's capabilities could be integrated into the Atlassian product portfolio's capabilities. Chartio is no longer available to new customers, standalone. Existing customers must migrate to alternatives by March 2022, when the service will be retired.
$40
per user/per month
GoodData
Score 8.7 out of 10
N/A
GoodData is an analytics platform used by organizations to deliver real-time, governed insights, embedded into products, customized for users, and integrated into any data environment.N/A
Pricing
Chartio (discontinued)GoodData
Editions & Modules
Starter
$40
per user/per month
Professional
$60
per user/per month
Organization
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Chartio (discontinued)GoodData
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Chartio (discontinued)GoodData
Considered Both Products
Chartio (discontinued)
Chose Chartio (discontinued)
We used GoodData before Chartio. Our main reason for the change was that GoodData also stored our data and we could not query our own databases. We had to load the data first before creating a new dashboard which made the whole process (and also the maintenance) more difficult. …
Chose Chartio (discontinued)
we have statistics tab on our own platform that requires multi-step functions to access the same data, so Chartio is allot more time efficient
GoodData

No answer on this topic

Features
Chartio (discontinued)GoodData
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Chartio (discontinued)
6.0
18 Ratings
30% below category average
GoodData
8.0
72 Ratings
13% above category average
Pixel Perfect reports3.614 Ratings7.854 Ratings
Customizable dashboards7.718 Ratings8.872 Ratings
Report Formatting Templates6.714 Ratings7.561 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Chartio (discontinued)
5.7
14 Ratings
31% below category average
GoodData
8.0
72 Ratings
3% above category average
Drill-down analysis6.913 Ratings7.870 Ratings
Formatting capabilities6.112 Ratings7.572 Ratings
Integration with R or other statistical packages3.15 Ratings00 Ratings
Report sharing and collaboration6.513 Ratings7.868 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Chartio (discontinued)
3.4
17 Ratings
83% below category average
GoodData
-
Ratings
Publish to Web2.79 Ratings00 Ratings
Publish to PDF6.117 Ratings00 Ratings
Report Versioning2.05 Ratings00 Ratings
Report Delivery Scheduling2.712 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Chartio (discontinued)
7.5
15 Ratings
3% below category average
GoodData
7.7
69 Ratings
0% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)7.215 Ratings8.167 Ratings
Location Analytics / Geographic Visualization7.212 Ratings7.556 Ratings
Predictive Analytics8.03 Ratings7.040 Ratings
Pattern Recognition and Data Mining00 Ratings8.320 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Chartio (discontinued)
-
Ratings
GoodData
8.1
73 Ratings
7% above category average
Multi-User Support (named login)00 Ratings8.672 Ratings
Role-Based Security Model00 Ratings8.365 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.071 Ratings
Single Sign-On (SSO)00 Ratings7.445 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Chartio (discontinued)
-
Ratings
GoodData
8.4
49 Ratings
11% above category average
REST API00 Ratings8.642 Ratings
Javascript API00 Ratings8.437 Ratings
iFrames00 Ratings8.340 Ratings
Best Alternatives
Chartio (discontinued)GoodData
Small Businesses
Supermetrics
Supermetrics
Score 9.9 out of 10
Yellowfin
Yellowfin
Score 8.8 out of 10
Medium-sized Companies
Supermetrics
Supermetrics
Score 9.9 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
IBM Analytics Engine
IBM Analytics Engine
Score 7.3 out of 10
Infor Birst
Infor Birst
Score 6.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Chartio (discontinued)GoodData
Likelihood to Recommend
8.0
(30 ratings)
8.9
(99 ratings)
Likelihood to Renew
8.0
(24 ratings)
9.0
(16 ratings)
Usability
7.6
(6 ratings)
8.4
(78 ratings)
Availability
8.6
(2 ratings)
10.0
(2 ratings)
Performance
7.3
(1 ratings)
10.0
(2 ratings)
Support Rating
-
(0 ratings)
9.9
(9 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
Online Training
8.2
(1 ratings)
8.0
(1 ratings)
Implementation Rating
7.3
(1 ratings)
6.0
(3 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.2
(3 ratings)
Product Scalability
6.8
(2 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Chartio (discontinued)GoodData
Likelihood to Recommend
Atlassian
Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Read full review
GoodData
GoodData is well suited for classic business intelligence and data analytics solution involving visually driven content using charts and graphs. It's rich collection and drillable interactions make it perfect for embedded analytics where application workflow is tied to analytics. However, GoodData may not be ideal or appropriate for such solutions that require lot of textual content to be displayed with the help of tabular visuals, particularly in regulated industries where the key is in the details. This is all tied to the platform limits that force the default layout to pre-filter
Read full review
Pros
Atlassian
  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Read full review
GoodData
  • GoodData provides advanced analytics for predictive modeling. This assists in identifying potential issues before they arise, and making proactive decisions.
  • GoodData prioritizes data security and compliance, providing features that help IT firms like ours adhere to regulatory requirements.
  • GoodData gives high customization dashboards, allows us professionals to create tailored view of KPI.
Read full review
Cons
Atlassian
  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Read full review
GoodData
  • Good Data is already have certain customizable options. However, having more flexibility in customizing reports and dashboards & control over the visual aspects would enhance the overall user experience.
  • To make Good Data even more powerful tool, improving the speed and responsiveness of the tool, especially during data-intensive tasks, would be a significantly helpful.
  • For new users, the interface can be made more user friendly which would promote easy navigation through features of tool.
Read full review
Likelihood to Renew
Atlassian
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Read full review
GoodData
Because gooddata really helps us in processing data to make reports or dashboards. So we are very satisfied when we use it. What we like is the flexible use of charts. We change at will the use of charts to display in reports or dashboards. Thank you Gooddata for helping companies like us who need flexibility in usage
Read full review
Usability
Atlassian
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Read full review
GoodData
From a customer perspective it is incredibly usable. We have more users building their own reports that would normally need custom work from our support team. The back end can be daunting when trying to configure things like new data elements or push changes to a report to all existing customers.
Read full review
Reliability and Availability
Atlassian
No answers on this topic
GoodData
We are approximately one month since go-live. There has been one short outage.
Read full review
Performance
Atlassian
No answers on this topic
GoodData
I'm generally impressed with how fast it reflects so much data.
Read full review
Support Rating
Atlassian
No answers on this topic
GoodData
Support team has been highly responsive and helpful from our first initial deployment to present day. They engage and work with us. know when to escalate for more challenging problems. They also follow up. Overall have had a very good experience with support
Read full review
In-Person Training
Atlassian
No answers on this topic
GoodData
Petr was a rock star - patient, knowledgeable, clear and easy to work with.
Read full review
Online Training
Atlassian
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Read full review
GoodData
GoodData implementation team was professional and courteous
Read full review
Implementation Rating
Atlassian
No answers on this topic
GoodData
Implementations are hard and we had limited technical resources. We relied too heavily on GD care team. When we found technical gaps, they weren't simple to overcome
Read full review
Alternatives Considered
Atlassian
Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Read full review
GoodData
GoodData comparing to other platform is very easy to use, customer support and on-boarding support. Set of features, speed of integration in our platform. Also great benefit for us was very competetive pricing.
Read full review
Scalability
Atlassian
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Read full review
GoodData
We now have hundreds of customers on multiple product lines. It's very flexible and we can troubleshoot ourselves.
Read full review
Return on Investment
Atlassian
No answers on this topic
GoodData
  • GoodData helped me while making a decision of our marketing spend, next month we got 3X ROI back on a $100,000 a spend.
  • I initially was very dicey about the analytics and reports we see, but now I can make my every dollar investment decisions based on it.
  • Along with our growing data needs, it allow us to handle increased data volumes as well.
Read full review
ScreenShots

Chartio (discontinued) Screenshots

Screenshot of Sample Executive DashboardScreenshot of Sample Zendesk DashboardScreenshot of Chartio's SQL Mode Chart CreatorScreenshot of SQL EditorScreenshot of Query BuilderScreenshot of Data Pipeline

GoodData Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of