What users are saying about
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Top Rated
136 Ratings
53 Ratings
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Score 7.8 out of 100

GoodData

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Top Rated
136 Ratings
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Score 8.6 out of 100

Feature Set Ratings

  • Chartio (discontinued) ranks higher in 1 feature set: Data Discovery and Visualization
  • GoodData ranks higher in 2 feature sets: BI Standard Reporting, Ad-hoc Reporting

BI Standard Reporting

6.0

Chartio (discontinued)

60%
7.3

GoodData

73%
GoodData ranks higher in 2/3 features

Pixel Perfect reports

3.6
36%
14 Ratings
7.3
73%
17 Ratings

Customizable dashboards

7.7
77%
18 Ratings
7.4
74%
28 Ratings

Report Formatting Templates

6.7
67%
14 Ratings
7.1
71%
24 Ratings

Ad-hoc Reporting

5.7

Chartio (discontinued)

57%
7.7

GoodData

77%
GoodData ranks higher in 3/4 features

Drill-down analysis

6.9
69%
13 Ratings
7.3
73%
28 Ratings

Formatting capabilities

6.1
61%
12 Ratings
6.9
69%
28 Ratings

Integration with R or other statistical packages

3.1
31%
5 Ratings
N/A
0 Ratings

Report sharing and collaboration

6.5
65%
13 Ratings
7.6
76%
27 Ratings

Report Output and Scheduling

3.4

Chartio (discontinued)

34%

GoodData

Feature Set Not Supported
N/A
Chartio (discontinued) ranks higher in 4/4 features

Publish to Web

2.7
27%
9 Ratings
N/A
0 Ratings

Publish to PDF

6.1
61%
17 Ratings
N/A
0 Ratings

Report Versioning

2.0
20%
5 Ratings
N/A
0 Ratings

Report Delivery Scheduling

2.7
27%
12 Ratings
N/A
0 Ratings

Data Discovery and Visualization

7.5

Chartio (discontinued)

75%
6.5

GoodData

65%
Chartio (discontinued) ranks higher in 2/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
7.3
73%
26 Ratings

Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
6.6
66%
22 Ratings

Predictive Analytics

8.0
80%
3 Ratings
5.5
55%
17 Ratings

Access Control and Security

Chartio (discontinued)

Feature Set Not Supported
N/A
7.4

GoodData

74%
GoodData ranks higher in 4/4 features

Multi-User Support (named login)

N/A
0 Ratings
7.5
75%
28 Ratings

Role-Based Security Model

N/A
0 Ratings
7.1
71%
26 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings
7.3
73%
27 Ratings

Single Sign-On (SSO)

N/A
0 Ratings
7.8
78%
12 Ratings

Application Program Interfaces (APIs) / Embedding

Chartio (discontinued)

Feature Set Not Supported
N/A
7.4

GoodData

74%
GoodData ranks higher in 3/3 features

REST API

N/A
0 Ratings
7.2
72%
11 Ratings

Javascript API

N/A
0 Ratings
7.4
74%
10 Ratings

iFrames

N/A
0 Ratings
7.8
78%
10 Ratings

Attribute Ratings

  • Chartio (discontinued) is rated higher in 2 areas: Availability, Online Training
  • GoodData is rated higher in 3 areas: Likelihood to Renew, Performance, Implementation Rating
  • Chartio (discontinued) and GoodData are tied in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

8.0

Chartio (discontinued)

80%
30 Ratings
8.0

GoodData

80%
55 Ratings

Likelihood to Renew

8.0

Chartio (discontinued)

80%
24 Ratings
8.1

GoodData

81%
14 Ratings

Usability

7.6

Chartio (discontinued)

76%
6 Ratings
7.6

GoodData

76%
34 Ratings

Availability

8.6

Chartio (discontinued)

86%
4 Ratings
7.0

GoodData

70%
2 Ratings

Performance

7.3

Chartio (discontinued)

73%
2 Ratings
8.0

GoodData

80%
2 Ratings

Support Rating

Chartio (discontinued)

N/A
0 Ratings
8.5

GoodData

85%
7 Ratings

In-Person Training

Chartio (discontinued)

N/A
0 Ratings
9.0

GoodData

90%
1 Rating

Online Training

8.2

Chartio (discontinued)

82%
1 Rating
8.0

GoodData

80%
1 Rating

Implementation Rating

7.3

Chartio (discontinued)

73%
2 Ratings
9.0

GoodData

90%
4 Ratings

Ease of integration

Chartio (discontinued)

N/A
0 Ratings
8.0

GoodData

80%
1 Rating

Product Scalability

6.8

Chartio (discontinued)

68%
2 Ratings

GoodData

N/A
0 Ratings

Likelihood to Recommend

Atlassian

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Read full review

GoodData

GoodData is well suited when you have a lot of data sources and you need a single location where you can pipe the data into and then create insights/charts/analytics based on the data you've piped in there. It's also great if you want to customize how the datasets interact with each other and what that logical data model looks like. Super super intuitive there. I think it's not great for data presentation if your product is presenting data to your customers. For internal use, it's great
Read full review

Pros

Atlassian

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Read full review

GoodData

  • It's a good platform that has a flexible pricing plan which means that users can get hands-on service free at the start.
  • GoodData provides its users with excellent charts and drill-down analysis which makes complex large data sets so simplified and easy to understand and interpret.
  • For me it is so convenient because everything just gets saturated on a single page.
Read full review

Cons

Atlassian

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Read full review

GoodData

  • No option to visualise a pin on a map
  • Custom metrics and variables can be tricky to get right
  • Hard to gauge where you are in terms of workspace data limits
  • Adding and removing DB fields from models is not as intuitive as it could be
  • Data model loading logs can be quite dense and hard to read, esp. when new
  • Setting up models to correctly reference between DB tables takes practise
  • No option to limit the amount of data a model loads once the table is included
Read full review

Pricing Details

Chartio (discontinued)

Starting Price

$0

Editions & Modules

Chartio (discontinued) editions and modules pricing
EditionModules
Starter401
Professional602
OrganizationContact sales team3

Footnotes

  1. per user/per month
  2. per user/per month
  3. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

GoodData

Starting Price

Editions & Modules

GoodData editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Visit Website

    Likelihood to Renew

    Atlassian

    Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
    Read full review

    GoodData

    Each client I have worked with and spoken too has renewed their GoodData subscription. I know of not one to date that has cancelled. The GoodData platform has a very high rate of renewal from the discussions I have had with their internal teams as well
    Read full review

    Usability

    Atlassian

    I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
    Read full review

    GoodData

    After comparing over 20 solution, this is probably not the best in class but the feature set is very competitive. If budget is of no issue, solution like Looker is probably more popular and robust but if you do not want to spend every bit of your budget just for your BI tooling, most users would find GoodData reasonably good enough especially if you are on the SME level
    Read full review

    Reliability and Availability

    Atlassian

    No answers on this topic

    GoodData

    We are approximately one month since go-live. There has been one short outage.
    Read full review

    Performance

    Atlassian

    No answers on this topic

    GoodData

    Performance on refreshing metrics works well.
    Read full review

    Support Rating

    Atlassian

    No answers on this topic

    GoodData

    The fast and comprehensive responses we got from GoodData regarding the doubts we had experienced while starting to use the products and metrics were of great help in ensuring the metrics we were obtaining were accurate to what we wanted to know about our customers' experience and our product areas of opportunity.
    Read full review

    In-Person Training

    Atlassian

    No answers on this topic

    GoodData

    Petr was a rock star - patient, knowledgeable, clear and easy to work with.
    Read full review

    Online Training

    Atlassian

    I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
    Read full review

    GoodData

    GoodData implementation team was professional and courteous
    Read full review

    Implementation Rating

    Atlassian

    No answers on this topic

    GoodData

    Thorough, professional and on time.
    Read full review

    Alternatives Considered

    Atlassian

    Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
    Read full review

    GoodData

    We chose gooddata compared to other products because gooddata is easier for ordinary people like me to use. Apart from being easy, gooddata also has many features which are more than enough to help my work and costs incurred by gooddata are lower than when I use other products. Thank you goodata for helping our work
    Read full review

    Scalability

    Atlassian

    Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
    Read full review

    GoodData

    No answers on this topic

    Return on Investment

    Atlassian

    No answers on this topic

    GoodData

    • It has helped us drive down support ticket volume
    • Better data insights of support tickets helped identify key customer issues and channelize efforts accordingly
    • Detailed analysis of existing issue, helped identify product defects across the board thereby provide meaning insights to engineering teams to resolve product issues that were previously unknown to us
    Read full review

    Screenshots

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