What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
3006 Ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5.8 out of 100

WordPress

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Top Rated
3006 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

    Security

    Atlassian Crowd

    Feature Set Not Supported
    N/A
    8.4

    WordPress

    84%
    WordPress ranks higher in 1/1 features

    Role-based user permissions

    N/A
    0 Ratings
    8.4
    84%
    126 Ratings

    Platform & Infrastructure

    Atlassian Crowd

    Feature Set Not Supported
    N/A
    8.4

    WordPress

    84%
    WordPress ranks higher in 2/2 features

    API

    N/A
    0 Ratings
    8.3
    83%
    92 Ratings

    Internationalization / multi-language

    N/A
    0 Ratings
    8.4
    84%
    78 Ratings

    Web Content Creation

    Atlassian Crowd

    Feature Set Not Supported
    N/A
    8.2

    WordPress

    82%
    WordPress ranks higher in 8/8 features

    WYSIWYG editor

    N/A
    0 Ratings
    8.2
    82%
    119 Ratings

    Code quality / cleanliness

    N/A
    0 Ratings
    7.9
    79%
    121 Ratings

    Admin section

    N/A
    0 Ratings
    8.2
    82%
    130 Ratings

    Page templates

    N/A
    0 Ratings
    8.3
    83%
    127 Ratings

    Library of website themes

    N/A
    0 Ratings
    8.8
    88%
    129 Ratings

    Mobile optimization / responsive design

    N/A
    0 Ratings
    8.5
    85%
    128 Ratings

    Publishing workflow

    N/A
    0 Ratings
    8.4
    84%
    125 Ratings

    Form generator

    N/A
    0 Ratings
    7.6
    76%
    105 Ratings

    Web Content Management

    Atlassian Crowd

    Feature Set Not Supported
    N/A
    8.4

    WordPress

    84%
    WordPress ranks higher in 5/5 features

    Content taxonomy

    N/A
    0 Ratings
    8.2
    82%
    112 Ratings

    SEO support

    N/A
    0 Ratings
    8.3
    83%
    117 Ratings

    Bulk management

    N/A
    0 Ratings
    7.8
    78%
    99 Ratings

    Availability / breadth of extensions

    N/A
    0 Ratings
    9.3
    93%
    120 Ratings

    Community / comment management

    N/A
    0 Ratings
    8.6
    86%
    120 Ratings

    Attribute Ratings

    • Atlassian Crowd is rated higher in 1 area: Support Rating
    • WordPress is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Atlassian Crowd

    80%
    3 Ratings
    8.9

    WordPress

    89%
    168 Ratings

    Likelihood to Renew

    Atlassian Crowd

    N/A
    0 Ratings
    8.0

    WordPress

    80%
    37 Ratings

    Usability

    Atlassian Crowd

    N/A
    0 Ratings
    9.3

    WordPress

    93%
    17 Ratings

    Availability

    Atlassian Crowd

    N/A
    0 Ratings
    9.5

    WordPress

    95%
    6 Ratings

    Performance

    Atlassian Crowd

    N/A
    0 Ratings
    8.6

    WordPress

    86%
    4 Ratings

    Support Rating

    9.0

    Atlassian Crowd

    90%
    2 Ratings
    6.5

    WordPress

    65%
    21 Ratings

    In-Person Training

    Atlassian Crowd

    N/A
    0 Ratings
    7.0

    WordPress

    70%
    1 Rating

    Online Training

    Atlassian Crowd

    N/A
    0 Ratings
    10.0

    WordPress

    100%
    1 Rating

    Implementation Rating

    Atlassian Crowd

    N/A
    0 Ratings
    9.0

    WordPress

    90%
    18 Ratings

    Product Scalability

    Atlassian Crowd

    N/A
    0 Ratings
    10.0

    WordPress

    100%
    1 Rating

    Likelihood to Recommend

    Atlassian Crowd

    For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
    Anonymous | TrustRadius Reviewer

    WordPress

    If your business relies heavily on content creation, and particularly on blog posts, then WordPress is really the best option you have. But if you don't have a blog, you only need static pages, or you want to build an eCommerce site, then you might want to explore other alternatives.
    Sebastian Correa Marsico | TrustRadius Reviewer

    Pros

    Atlassian Crowd

    • It is very easy for users to create tickets
    • Standing up atlassian crowd is a breeze
    • Not having to manage any hardware infrastructure is great
    Anonymous | TrustRadius Reviewer

    WordPress

    • WordPress is incredibly easy to set up and get running with little to no technical knowledge. Most web hosts will do it for you, since it's so easy.
    • With thousands of themes available for free and for low cost, WordPress can accommodate any design you can imagine.
    • The community behind WordPress is generous, and there are loads of educational opportunities both online and in person to learn and connect with other users.
    Lisa Keyser | TrustRadius Reviewer

    Cons

    Atlassian Crowd

    • Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
    • Linux support was there as it was built mostly to support Windows based systems
    • Documentation was supported but most issues we had required us to contact Atlassian support.
    Craig Lockley | TrustRadius Reviewer

    WordPress

    • WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
    • Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
    • WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Atlassian Crowd

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    WordPress

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Atlassian Crowd

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 8.0
    Based on 37 answers
    My rating is based on the knowledge I have of the community that WordPress has had built around it for years now. It's as solid as it comes when you talk about community involvement and expansion. There's no other CMS out there that can match-up with it, hands down.
    Mathew Riexinger | TrustRadius Reviewer

    Usability

    Atlassian Crowd

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 9.3
    Based on 17 answers
    I give it an 8 rating because it's a great piece of open-source software that can be customized easily. There is an ease of use and the customizations are a treat. There are a lot of themes to choose from (though paid themes are the best as they provide more support).
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Atlassian Crowd

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 9.5
    Based on 6 answers
    Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
    Martin Aranovitch | TrustRadius Reviewer

    Performance

    Atlassian Crowd

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 8.6
    Based on 4 answers
    Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site.If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
    Martin Aranovitch | TrustRadius Reviewer

    Support Rating

    Atlassian Crowd

    Atlassian Crowd 9.0
    Based on 2 answers
    Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
    Anonymous | TrustRadius Reviewer

    WordPress

    WordPress 6.5
    Based on 21 answers
    WordPress itself only has community service so your experience will depend on where you turn. Online, through forums and community boards, support is rudimentary but effective. You can easily turn to your local community and find exceptional individuals who know and use WordPress regularly for more advanced, inexpensive, support. I'm rating this less than 10 because of the lack of any formal support provided by a company.
    Anonymous | TrustRadius Reviewer

    In-Person Training

    Atlassian Crowd

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 7.0
    Based on 1 answer
    Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
    Anonymous | TrustRadius Reviewer

    Online Training

    Atlassian Crowd

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 10.0
    Based on 1 answer
    It is very easy to find online resources to learn how to do just about anything with WordPress.
    Lori Berkowitz | TrustRadius Reviewer

    Implementation Rating

    Atlassian Crowd

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 9.0
    Based on 18 answers
    WordPress is not a great solution if you have:1) A larger site with performance / availability requirements.2) Multiple types of content you want to share - each with its own underlying data structure.3) Multiple sites you need to manage.For very small sites where these needs are not paramount, WordPress is a decent solution
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Atlassian Crowd

    These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
    Anonymous | TrustRadius Reviewer

    WordPress

    We have considered and operated within Shopify and Squarespace. Both serve their purpose for niche clients, but we do recommend WordPress as being the superior option. We find that WordPress is easier to use and offers maximum scalability while the others are more challenging to design, code, configure and launch.
    Anonymous | TrustRadius Reviewer

    Scalability

    Atlassian Crowd

    No score
    No answers yet
    No answers on this topic

    WordPress

    WordPress 10.0
    Based on 1 answer
    WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus.Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc.The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc.The scaling possibilities of WordPress are truly endless.
    Martin Aranovitch | TrustRadius Reviewer

    Return on Investment

    Atlassian Crowd

    • New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
    • The positives are always with the end user, which I have to say, Crowd was able to accomplish.
    Craig Lockley | TrustRadius Reviewer

    WordPress

    • WordPress helps us reduce website management costs because we can oversee updates in-house.
    • WordPress is easy to use, reducing the amount of time we spend on website management.
    • The ease of use enables us to offer website management for clients, helping us grow our capabilities/business.
    Jess Messenger | TrustRadius Reviewer

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