Attentive vs Hustle | TrustRadius

Likelihood to Recommend

Attentive Mobile is great for those who actively want to build and talk to their community. The goal is to send two messages per week to optimize revenue while balancing out unsubscribes. If a client has trouble with content or finding appropriate marketing messages to send, Attentive Mobile might not be a good fit.

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John Laudisio

Associate Director of Marketing

MusictodayMarketing & Advertising, 51-200 employees

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Hustle is best suited for messages that require a response, like Yes/No for RSVP or asking if they need more info about a topic. We use Hustle to communicate with students in higher education to inform them about important information like upcoming payment deadlines or to encourage attendance at events like orientation.

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John Dezember

Web & New Media Specialist

Cleveland State Community CollegeHigher Education, 201-500 employees

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Pros

Great UI
Easy to use
Great ROI

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Kathryn Clare-Salzler

Digital Marketing Manager

Astral BrandsCosmetics, 201-500 employees

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Personalized texting at scale.
Scrubbing numbers for cell phones with 99% accuracy.
Sends alerts so you never miss a notification.

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Verified User

Contributor in Sales

Marketing and Advertising Company, 51-200 employees

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Cons

Agency billing is a little messy
Reporting is all Excel based, not interactive
Occasional (rare) bugs in the UI

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John Laudisio

Associate Director of Marketing

MusictodayMarketing & Advertising, 51-200 employees

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This is one of the more expensive options available
Wish there was more data to report on

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Verified User

Manager in Marketing

Events Services Company, 51-200 employees

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Usability

Attentive 10.0

Based on 1 answer

Very easy to set up flows and individual campaigns. Creating a segment is also very easy and all fields are very intuitive.

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Kathryn Clare-Salzler

Digital Marketing Manager

Astral BrandsCosmetics, 201-500 employees

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No score

No answers yet

No answers on this topic

Support Rating

Attentive 10.0

Based on 1 answer

Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.

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Kathryn Clare-Salzler

Digital Marketing Manager

Astral BrandsCosmetics, 201-500 employees

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Hustle 8.1

Based on 3 answers

Amazing support staff. Whether you have a dedicated contact or just help from their support channel, they help clear issues very quickly.

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Verified User

Contributor in Sales

Marketing and Advertising Company, 51-200 employees

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Alternatives Considered

While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.

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John Laudisio

Associate Director of Marketing

MusictodayMarketing & Advertising, 51-200 employees

View all 2 answers on this topic

We have also used RAVE and Google Voice to send text massages. RAVE does not allow for one-to-one communication with recipients an Google Voice does not let you easily communicate with list of contacts and lacks the interface for canned responses. Neither provides the quality reporting that is available in Hustle.

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John Dezember

Web & New Media Specialist

Cleveland State Community CollegeHigher Education, 201-500 employees

View all 3 answers on this topic

Return on Investment

Some clients seeing 50x ROAS (which plateaus eventually)
All clients making money

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John Laudisio

Associate Director of Marketing

MusictodayMarketing & Advertising, 51-200 employees

View all 2 answers on this topic

It has helped us get in front of new prospects easier.
It has improved communication with current customers.

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Verified User

Manager in Marketing

Events Services Company, 51-200 employees

View all 3 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Attentive

Hustle

Likelihood to Recommend

Attentive

Hustle

Pros

Attentive

Hustle

Cons

Attentive

Hustle

Usability

Attentive

Hustle

Support Rating

Attentive

Hustle

Alternatives Considered

Attentive

Hustle

Return on Investment

Attentive

Hustle

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

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