What users are saying about
21 Ratings
2 Ratings
21 Ratings
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Score 9.1 out of 100
2 Ratings
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Score 10 out of 100

Attribute Ratings

  • Kumulos is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.9

Attentive

99%
3 Ratings
10.0

Kumulos

100%
2 Ratings

Likelihood to Renew

Attentive

N/A
0 Ratings
10.0

Kumulos

100%
1 Rating

Usability

10.0

Attentive

100%
1 Rating

Kumulos

N/A
0 Ratings

Support Rating

10.0

Attentive

100%
1 Rating

Kumulos

N/A
0 Ratings

Likelihood to Recommend

Attentive

Attentive Mobile is great for those who actively want to build and talk to their community. The goal is to send two messages per week to optimize revenue while balancing out unsubscribes. If a client has trouble with content or finding appropriate marketing messages to send, Attentive Mobile might not be a good fit.
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Kumulos ltd

We have promotions that we want to tell our members or a specific subset of them like they have a chance of winning a raffle. We use Kumulos to fire off the message and notification. Our members get it in their app and we can tell how many of them received it. We can also use the messages to direct them to specific web pages if we want to give them more information. We also use Kumulos to send announcements about things that are happening around the resort. Since we are located near the airport, when heads of state arrive, there are times that the roads are closed to allow them to pass. We use Kumulos to fire off notifications early enough that they know to avoid the area at a particular time. Where it doesn't do as well is when you need the notifications to be received immediately. Since the notifications pass through the Google/Apple network, it may take time to arrive. Sometimes you get it quick, sometimes you don't. So if timeliness is critical, it won't work as well. Also if you're sending to a lot of people, the rollout of the messages may take longer.
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Pros

Attentive

  • Account management
  • Platform interface
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Kumulos ltd

  • Very, very easy to use - yet equally powerful
  • Personalization of messages
  • Data back feeds
  • Running mobile and web campaigns in one place
  • Awesome support
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Cons

Attentive

  • More communication on ways to improve
  • More structure on calls with our account manager
  • More clarity on insights and new ideas
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Kumulos ltd

  • The UI could use a lot of improvement. It's not very intuitive.
  • Canceling of sent in-app messages can't be done through the dashboard. You have to contact support for them to do it.
  • To send the same message again, you have to recreate the whole thing instead of just resending it.
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Pricing Details

Attentive

Starting Price

Editions & Modules

Attentive editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Kumulos

    Starting Price

    Editions & Modules

    Kumulos editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Likelihood to Renew

      Attentive

      No answers on this topic

      Kumulos ltd

      Kumulos is doing everything we need and more. The cost is also very reasonable. It has cut down our need for SMS and has lowered our OPEX because of this. We also love the analytics that it provides and it gives us insight into the usage and engagement of our app.
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      Usability

      Attentive

      Very easy to set up flows and individual campaigns. Creating a segment is also very easy and all fields are very intuitive.
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      Kumulos ltd

      No answers on this topic

      Support Rating

      Attentive

      Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.
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      Kumulos ltd

      No answers on this topic

      Alternatives Considered

      Attentive

      While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.
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      Kumulos ltd

      Kumulos is just much easier to install, configure, and set up. Ongoing running costs are much much lower, especially because we don't need the constant support of a developer to complete day-to-day tasks. Other systems required a lot of technical support, not just in the setup but also in the ongoing operation.
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      Return on Investment

      Attentive

      • Some clients seeing 50x ROAS (which plateaus eventually)
      • All clients making money
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      Kumulos ltd

      • 81% increase in customer retention
      • 27% increase in daily active users
      • Cost of the system is very low compared to tangible financial benefits it as delivered
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      Screenshots

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