What users are saying about
21 Ratings
9 Ratings
21 Ratings
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Score 9.1 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6 out of 100

Attribute Ratings

  • Attentive Mobile is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.9

Attentive

99%
3 Ratings
6.0

Localytics

60%
3 Ratings

Likelihood to Renew

Attentive

N/A
0 Ratings
7.0

Localytics

70%
1 Rating

Usability

10.0

Attentive

100%
1 Rating

Localytics

N/A
0 Ratings

Support Rating

10.0

Attentive

100%
1 Rating
3.0

Localytics

30%
1 Rating

Likelihood to Recommend

Attentive

Attentive Mobile is great for those who actively want to build and talk to their community. The goal is to send two messages per week to optimize revenue while balancing out unsubscribes. If a client has trouble with content or finding appropriate marketing messages to send, Attentive Mobile might not be a good fit.
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Localytics

For the price and the features available, Localytics is one of the best options. It is more robust in areas that we don't need it to be and overall there could be simpler flows for sending push notifications or performing actions that you need to do every week. Also, the data it sends back on how push notifications perform is basically useless. There needs to be more explanation on the impact notifications have on users. The data would always say that notifications drove less engagement but we would see engagement go up every time we sent a notification.
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Pros

Attentive

  • Account management
  • Platform interface
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Localytics

  • Great web interface which provides a couple of levels of pivoting and filtering of data
  • Straight-forward integration for simpler use cases
  • Access to raw data through S3 for use in your own data pipeline
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Cons

Attentive

  • More communication on ways to improve
  • More structure on calls with our account manager
  • More clarity on insights and new ideas
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Localytics

  • The biggest thing I would like to see with Localytics is the capability for more correlations. The limited amount of correlations available does restrict the type of analyses that could be done with the data.
  • An easier interface to move data into Microsoft Excel would be very useful, rather than creating annoying workarounds.
  • More/better automatically scheduled reporting, as well as an Excel plug-in to access the data rather than being restricted to the Localytics interface.
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Pricing Details

Attentive

Starting Price

Editions & Modules

Attentive editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Localytics

    Starting Price

    $95 Per Application Per Month

    Editions & Modules

    Localytics editions and modules pricing
    EditionModules
    Localytics$95.001

    Footnotes

    1. Per Application Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Attentive

    No answers on this topic

    Localytics

    There is a lot of competition. I would renew if there isn't anything more exceptional that would justify the re-coding and implementation load costs
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    Usability

    Attentive

    Very easy to set up flows and individual campaigns. Creating a segment is also very easy and all fields are very intuitive.
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    Localytics

    No answers on this topic

    Support Rating

    Attentive

    Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.
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    Localytics

    It would take several weeks to hear back from the billing team. It took 3 months to resolve an invoice last year. Their technical support is very responsive. I would typically get a response in under 24 hrs.
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    Alternatives Considered

    Attentive

    While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.
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    Localytics

    We have not used other products but are going to start exploring making a switch to a new platform.
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    Return on Investment

    Attentive

    • Some clients seeing 50x ROAS (which plateaus eventually)
    • All clients making money
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    Localytics

    • Was our first provider of user-level event data
    • Allows for many users to easily answer their own questions before making requests of the data team
    • Raw data dumps gave the data team the ability to provide more in-depth analyses.
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