What users are saying about
Top Rated
193 Ratings
52 Ratings
Top Rated
193 Ratings
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Score 8.5 out of 100
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Feature Set Ratings

    Reporting & Analytics

    Automation Anywhere

    Feature Set Not Supported
    N/A
    7.6

    Kissflow

    76%
    Kissflow ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    6.4
    64%
    18 Ratings

    Standard reports

    N/A
    0 Ratings
    8.3
    83%
    16 Ratings

    Custom reports

    N/A
    0 Ratings
    8.1
    81%
    16 Ratings

    Process Engine

    Automation Anywhere

    Feature Set Not Supported
    N/A
    8.4

    Kissflow

    84%
    Kissflow ranks higher in 8/8 features

    Process designer

    N/A
    0 Ratings
    8.0
    80%
    16 Ratings

    Process simulation

    N/A
    0 Ratings
    10.0
    100%
    5 Ratings

    Business rules engine

    N/A
    0 Ratings
    8.2
    82%
    12 Ratings

    SOA support

    N/A
    0 Ratings
    8.2
    82%
    11 Ratings

    Process player

    N/A
    0 Ratings
    8.1
    81%
    10 Ratings

    Support for modeling languages

    N/A
    0 Ratings
    9.1
    91%
    2 Ratings

    Form builder

    N/A
    0 Ratings
    8.0
    80%
    14 Ratings

    Model execution

    N/A
    0 Ratings
    7.8
    78%
    13 Ratings

    Collaboration

    Automation Anywhere

    Feature Set Not Supported
    N/A
    7.1

    Kissflow

    71%
    Kissflow ranks higher in 1/1 features

    Social collaboration tools

    N/A
    0 Ratings
    7.1
    71%
    7 Ratings

    Content Management Capabilties

    Automation Anywhere

    Feature Set Not Supported
    N/A
    8.5

    Kissflow

    85%
    Kissflow ranks higher in 1/1 features

    Content management

    N/A
    0 Ratings
    8.5
    85%
    15 Ratings

    Attribute Ratings

    • Automation Anywhere is rated higher in 1 area: Likelihood to Recommend
    • Kissflow is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    8.6

    Automation Anywhere

    86%
    47 Ratings
    7.3

    Kissflow

    73%
    19 Ratings

    Likelihood to Renew

    9.7

    Automation Anywhere

    97%
    2 Ratings

    Kissflow

    N/A
    0 Ratings

    Usability

    8.0

    Automation Anywhere

    80%
    4 Ratings

    Kissflow

    N/A
    0 Ratings

    Availability

    8.0

    Automation Anywhere

    80%
    2 Ratings

    Kissflow

    N/A
    0 Ratings

    Performance

    9.0

    Automation Anywhere

    90%
    2 Ratings

    Kissflow

    N/A
    0 Ratings

    Support Rating

    9.4

    Automation Anywhere

    94%
    15 Ratings
    9.7

    Kissflow

    97%
    4 Ratings

    Online Training

    8.0

    Automation Anywhere

    80%
    1 Rating

    Kissflow

    N/A
    0 Ratings

    Implementation Rating

    8.0

    Automation Anywhere

    80%
    2 Ratings

    Kissflow

    N/A
    0 Ratings

    Product Scalability

    9.0

    Automation Anywhere

    90%
    1 Rating

    Kissflow

    N/A
    0 Ratings

    Likelihood to Recommend

    Automation Anywhere

    Automation anywhere is well suited in most rule-based processes. It can manage high-volume transactions with accuracy and scale up quickly. It is very flexible in terms of integration and implementation. The bots can be scheduled, monitored and performance can be reported on a regular basis. It works well with most enterprise solutions.
    K.V.R. Sailaesh | TrustRadius Reviewer

    Kissflow

    Workflow. I would absolutely, 100% recommend it for a school, in Admissions, and I would recommend it to any small company who has an issue with workflow. The best thing about the program is that it knows what it is, and knows what it wants to be. You aren't going to sit down to work with KiSSFLOW and end up being sold an HR program. To make it work just right, find the person who truly understands how your business works. Have them build a workflow which takes care of the tedious tasks, and then let them train others on the process. You will find that your productivity increases, and that your paper costs decrease.
    Patrick Stephens | TrustRadius Reviewer

    Pros

    Automation Anywhere

    • Now I easily generate the invoices and quotation generation is an easy task now. Previously it was very time consuming as we have to drag the data from the excel sheets.
    • I will praise its integration with other software that has facilitated us to make amendments in the data across those platforms.
    • Its interface is very easy and user friendly.
    Brandon Young | TrustRadius Reviewer

    Kissflow

    • Ease of Use: It's easier to use and see workflow tasks that are assigned to you, workflows that you've participated in, or workflows that are pending other peoples approvals. From a development side, it's easy to pick up and begin creating processes if you know Excel formulation, which is easily researched as well.
    • Ease of Access: Since KiSSFLOW is hosted in the cloud, you can access the site from any internet connected device. All you have to do is sign in with your account, as opposed to needing to be on the network to access like our previous system.
    • The App: This is a feature we really hope to get a lot of use out of. With the way our business is structured, there are a lot of Regional positions that are always on the go. Because our current system requires a user to be on the network to access, this makes it hard for these roles to respond to tasks, causing bottlenecks. With an app available, along with push notifications, we can keep these tasks responses on pace with the associates required in that task.
    Matt Hockenbrock | TrustRadius Reviewer

    Cons

    Automation Anywhere

    • Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do.
    • Automation Anywhere has no workflow design which is not making us to understand the process.
    • Automation Anywhere has no fit to size object cloning.
    Premnath R | TrustRadius Reviewer

    Kissflow

    • The reporting could use some improvement. The actual reports are OK, it is access to the reports that is the problem. This is related to the permission schema. It really just has user, admin, and nothing in-between. There really needs to be something like report admin or something. Excel exports for data are needed as well.
    • The user workflow selection UI is not the best. There is a big red + sign in the lower right of the browser window that is not labeled. That is not clear. Also the selection list is just a pop-up window, it really should be a full page.
    • The mobile app does not have all the features that the browser version has, especially admin tools.
    Al Anderson | TrustRadius Reviewer

    Pricing Details

    Automation Anywhere

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0

    Automation Anywhere Editions & Modules

    Edition
    Cloud-Only Starter Pack$7501
    Advanced Pack (Cloud or On-Premises)Contact for quote
    1. per month
    2. none
    Additional Pricing Details

    Kissflow

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $9 per user

    Kissflow Editions & Modules

    Edition
    Standard Edition$91
    1. per user
    Additional Pricing Details
    Minimum of 10 users

    Likelihood to Renew

    Automation Anywhere

    Automation Anywhere 9.7
    Based on 2 answers
    To continue enjoying the benefits of our productivity improvements and efficiency focus.
    Chakravarthy SSNTK | TrustRadius Reviewer

    Kissflow

    No score
    No answers yet
    No answers on this topic

    Usability

    Automation Anywhere

    Automation Anywhere 8.0
    Based on 4 answers
    On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended.The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.
    Anonymous | TrustRadius Reviewer

    Kissflow

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Automation Anywhere

    Automation Anywhere 9.4
    Based on 15 answers
    Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.
    Anonymous | TrustRadius Reviewer

    Kissflow

    Kissflow 9.7
    Based on 4 answers
    I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
    Anonymous | TrustRadius Reviewer

    Online Training

    Automation Anywhere

    Automation Anywhere 8.0
    Based on 1 answer
    Perfect training from the online academy the software offers it for free
    Chakravarthy SSNTK | TrustRadius Reviewer

    Kissflow

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Automation Anywhere

    Automation Anywhere 8.0
    Based on 2 answers
    Nothing in particular
    Chakravarthy SSNTK | TrustRadius Reviewer

    Kissflow

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Automation Anywhere

    In terms of costing, Uipath is more cost effective. Uipath doesn't support Unicode based websites but Automation Anywhere can help on this front. The user interface of Uipath is more user-friendly and attractive over Automation Anywhere. AA has a stronger network of resellers as compared to Uipath so you may be getting pushed for it and it's advisable to make decisions based on your own specific requirements.
    Anonymous | TrustRadius Reviewer

    Kissflow

    KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
    Andrea Boring | TrustRadius Reviewer

    Scalability

    Automation Anywhere

    Automation Anywhere 9.0
    Based on 1 answer
    Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings
    Chakravarthy SSNTK | TrustRadius Reviewer

    Kissflow

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Automation Anywhere

    • Our overall business has saved numerous hours of work where individuals were freed up to perform higher level thinking tasks.
    • Following a necessary reduction in workforce that was not driven by RPA, we were able to automate processes that kept the remaining workload from overwhelming the remaining workforce.
    • The use of robotics process automation has inspired many workers to come up with different approaches to problems including both automation and analytics.
    Brady Rothrock CPA, CFE, ACDA, MS-BIA | TrustRadius Reviewer

    Kissflow

    • Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin.
    • Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there.
    Jennifer Yeatts | TrustRadius Reviewer

    Screenshots

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