What users are saying about
Top Rated
126 Ratings
45 Ratings
Top Rated
126 Ratings
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Score 7.6 out of 100
45 Ratings
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Score 8 out of 100

Likelihood to Recommend

Automation Anywhere

Where we are having huge manpower expenditures for our internal processes and all the processes where we can't take the risk of compliance issues or errors with respect to data processing. If there are too many human interventions required then for such kind of processes this software is not suitable.
Chakravarthy SSNTK | TrustRadius Reviewer

Kissflow

Workflow. I would absolutely, 100% recommend it for a school, in Admissions, and I would recommend it to any small company who has an issue with workflow. The best thing about the program is that it knows what it is, and knows what it wants to be. You aren't going to sit down to work with KiSSFLOW and end up being sold an HR program. To make it work just right, find the person who truly understands how your business works. Have them build a workflow which takes care of the tedious tasks, and then let them train others on the process. You will find that your productivity increases, and that your paper costs decrease.
Patrick Stephens | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Automation Anywhere
Kissflow
7.7
Dashboards
Automation Anywhere
Kissflow
6.8
Standard reports
Automation Anywhere
Kissflow
8.3
Custom reports
Automation Anywhere
Kissflow
8.1

Process Engine

Automation Anywhere
Kissflow
8.4
Process designer
Automation Anywhere
Kissflow
8.1
Process simulation
Automation Anywhere
Kissflow
10.0
Business rules engine
Automation Anywhere
Kissflow
8.2
SOA support
Automation Anywhere
Kissflow
8.2
Process player
Automation Anywhere
Kissflow
8.1
Support for modeling languages
Automation Anywhere
Kissflow
9.1
Form builder
Automation Anywhere
Kissflow
8.0
Model execution
Automation Anywhere
Kissflow
7.8

Collaboration

Automation Anywhere
Kissflow
7.1
Social collaboration tools
Automation Anywhere
Kissflow
7.1

Content Management Capabilties

Automation Anywhere
Kissflow
8.5
Content management
Automation Anywhere
Kissflow
8.5

Pros

Automation Anywhere

  • Exception handling is pretty decent. WE don't have to worry about process being stuck as it moves to the next iteration on its own.
  • Automation is easier to achieve as it doesn't require high coding skills or designing a specific framework.
  • It can achieve PDF editing and automation, which in our case of policy documents has been valuable.
Anonymous | TrustRadius Reviewer

Kissflow

  • Ease of Use: It's easier to use and see workflow tasks that are assigned to you, workflows that you've participated in, or workflows that are pending other peoples approvals. From a development side, it's easy to pick up and begin creating processes if you know Excel formulation, which is easily researched as well.
  • Ease of Access: Since KiSSFLOW is hosted in the cloud, you can access the site from any internet connected device. All you have to do is sign in with your account, as opposed to needing to be on the network to access like our previous system.
  • The App: This is a feature we really hope to get a lot of use out of. With the way our business is structured, there are a lot of Regional positions that are always on the go. Because our current system requires a user to be on the network to access, this makes it hard for these roles to respond to tasks, causing bottlenecks. With an app available, along with push notifications, we can keep these tasks responses on pace with the associates required in that task.
Matt Hockenbrock | TrustRadius Reviewer

Cons

Automation Anywhere

  • Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do.
  • Automation Anywhere has no workflow design which is not making us to understand the process.
  • Automation Anywhere has no fit to size object cloning.
Premnath R | TrustRadius Reviewer

Kissflow

  • The reporting could use some improvement. The actual reports are OK, it is access to the reports that is the problem. This is related to the permission schema. It really just has user, admin, and nothing in-between. There really needs to be something like report admin or something. Excel exports for data are needed as well.
  • The user workflow selection UI is not the best. There is a big red + sign in the lower right of the browser window that is not labeled. That is not clear. Also the selection list is just a pop-up window, it really should be a full page.
  • The mobile app does not have all the features that the browser version has, especially admin tools.
Al Anderson | TrustRadius Reviewer

Likelihood to Renew

Automation Anywhere

Automation Anywhere 9.4
Based on 4 answers
It is the best automation tool.
Anonymous | TrustRadius Reviewer

Kissflow

No score
No answers yet
No answers on this topic

Usability

Automation Anywhere

Automation Anywhere 8.0
Based on 6 answers
On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended.The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.
Anonymous | TrustRadius Reviewer

Kissflow

No score
No answers yet
No answers on this topic

Support Rating

Automation Anywhere

Automation Anywhere 8.5
Based on 11 answers
Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.
Anonymous | TrustRadius Reviewer

Kissflow

Kissflow 9.7
Based on 4 answers
I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
Anonymous | TrustRadius Reviewer

Online Training

Automation Anywhere

Automation Anywhere 8.4
Based on 2 answers
Perfect training from the online academy the software offers it for free
Chakravarthy SSNTK | TrustRadius Reviewer

Kissflow

No score
No answers yet
No answers on this topic

Implementation Rating

Automation Anywhere

Automation Anywhere 8.6
Based on 3 answers
Nothing in particular
Chakravarthy SSNTK | TrustRadius Reviewer

Kissflow

No score
No answers yet
No answers on this topic

Alternatives Considered

Automation Anywhere

Other than Automaton Anywhere I have also used UiPath. What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation Anywhere. It gets the job done in terms of getting the data out of the pages. Although I have other tools, I still have this habit of going through the clicks. If you're going through the clicks, Automation Anywhere is the best.
Albert Jose | TrustRadius Reviewer

Kissflow

KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
Andrea Boring | TrustRadius Reviewer

Scalability

Automation Anywhere

Automation Anywhere 9.0
Based on 2 answers
Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings
Chakravarthy SSNTK | TrustRadius Reviewer

Kissflow

No score
No answers yet
No answers on this topic

Return on Investment

Automation Anywhere

  • Our overall business has saved numerous hours of work where individuals were freed up to perform higher level thinking tasks.
  • Following a necessary reduction in workforce that was not driven by RPA, we were able to automate processes that kept the remaining workload from overwhelming the remaining workforce.
  • The use of robotics process automation has inspired many workers to come up with different approaches to problems including both automation and analytics.
Brady Rothrock CPA, CFE, ACDA, MS-BIA | TrustRadius Reviewer

Kissflow

  • Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin.
  • Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there.
Jennifer Yeatts | TrustRadius Reviewer

Screenshots

Pricing Details

Automation Anywhere

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Automation Anywhere Editions & Modules

Edition
Cloud-Only Starter Pack$7501
Advanced Pack (Cloud or On-Premises)Contact for quote
  1. per month
Additional Pricing Details

Kissflow

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Kissflow Editions & Modules

Edition
Standard Edition$91
  1. per user
Additional Pricing Details
Minimum of 10 users

Rating Summary

Likelihood to Recommend

Automation Anywhere
7.8
Kissflow
7.6

Likelihood to Renew

Automation Anywhere
9.4
Kissflow

Usability

Automation Anywhere
8.0
Kissflow

Reliability and Availability

Automation Anywhere
8.4
Kissflow

Performance

Automation Anywhere
9.0
Kissflow

Support Rating

Automation Anywhere
8.5
Kissflow
9.7

In-Person Training

Automation Anywhere
9.0
Kissflow

Online Training

Automation Anywhere
8.4
Kissflow

Implementation Rating

Automation Anywhere
8.6
Kissflow

Scalability

Automation Anywhere
9.0
Kissflow

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