What users are saying about
Top Rated
193 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 193 reviews and ratings
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 52 reviews and ratings
Feature Set Ratings
Reporting & Analytics

Automation Anywhere
Feature Set Not Supported
N/A

7.6
Kissflow
76%
Kissflow ranks higher in 3/3 features
Kissflow ranks higher in 3/3 features
Dashboards

N/A
0 Ratings

6.4
64%
18 Ratings
Standard reports

N/A
0 Ratings

8.3
83%
16 Ratings
Custom reports

N/A
0 Ratings

8.1
81%
16 Ratings
Process Engine

Automation Anywhere
Feature Set Not Supported
N/A

8.4
Kissflow
84%
Kissflow ranks higher in 8/8 features
Kissflow ranks higher in 8/8 features
Process designer

N/A
0 Ratings

8.0
80%
16 Ratings
Process simulation

N/A
0 Ratings

10.0
100%
5 Ratings
Business rules engine

N/A
0 Ratings

8.2
82%
12 Ratings
SOA support

N/A
0 Ratings

8.2
82%
11 Ratings
Process player

N/A
0 Ratings

8.1
81%
10 Ratings
Support for modeling languages

N/A
0 Ratings

9.1
91%
2 Ratings
Form builder

N/A
0 Ratings

8.0
80%
14 Ratings
Model execution

N/A
0 Ratings

7.8
78%
13 Ratings
Collaboration

Automation Anywhere
Feature Set Not Supported
N/A

7.1
Kissflow
71%
Kissflow ranks higher in 1/1 features
Kissflow ranks higher in 1/1 features
Social collaboration tools

N/A
0 Ratings

7.1
71%
7 Ratings
Content Management Capabilties

Automation Anywhere
Feature Set Not Supported
N/A

8.5
Kissflow
85%
Kissflow ranks higher in 1/1 features
Kissflow ranks higher in 1/1 features
Content management

N/A
0 Ratings

8.5
85%
15 Ratings
Attribute Ratings
- Automation Anywhere is rated higher in 1 area: Likelihood to Recommend
- Kissflow is rated higher in 1 area: Support Rating
Likelihood to Recommend

8.6
Automation Anywhere
86%
47 Ratings

7.3
Kissflow
73%
19 Ratings
Likelihood to Renew

9.7
Automation Anywhere
97%
2 Ratings

Kissflow
N/A
0 Ratings
Usability

8.0
Automation Anywhere
80%
4 Ratings

Kissflow
N/A
0 Ratings
Availability

8.0
Automation Anywhere
80%
2 Ratings

Kissflow
N/A
0 Ratings
Performance

9.0
Automation Anywhere
90%
2 Ratings

Kissflow
N/A
0 Ratings
Support Rating

9.4
Automation Anywhere
94%
15 Ratings

9.7
Kissflow
97%
4 Ratings
Online Training

8.0
Automation Anywhere
80%
1 Rating

Kissflow
N/A
0 Ratings
Implementation Rating

8.0
Automation Anywhere
80%
2 Ratings

Kissflow
N/A
0 Ratings
Product Scalability

9.0
Automation Anywhere
90%
1 Rating

Kissflow
N/A
0 Ratings
Likelihood to Recommend
Automation Anywhere
Automation anywhere is well suited in most rule-based processes. It can manage high-volume transactions with accuracy and scale up quickly. It is very flexible in terms of integration and implementation. The bots can be scheduled, monitored and performance can be reported on a regular basis. It works well with most enterprise solutions.
Transformation Program Manager
NovartisAccounting, 10,001+ employees
Kissflow
Workflow. I would absolutely, 100% recommend it for a school, in Admissions, and I would recommend it to any small company who has an issue with workflow. The best thing about the program is that it knows what it is, and knows what it wants to be. You aren't going to sit down to work with KiSSFLOW and end up being sold an HR program. To make it work just right, find the person who truly understands how your business works. Have them build a workflow which takes care of the tedious tasks, and then let them train others on the process. You will find that your productivity increases, and that your paper costs decrease.
Director Of Communications
The Suzuki SchoolEducation Management, 51-200 employees
Pros
Automation Anywhere
- Now I easily generate the invoices and quotation generation is an easy task now. Previously it was very time consuming as we have to drag the data from the excel sheets.
- I will praise its integration with other software that has facilitated us to make amendments in the data across those platforms.
- Its interface is very easy and user friendly.
Senior Software Engineering Consultant
ReaktorInformation Technology & Services, 501-1000 employees
Kissflow
- Ease of Use: It's easier to use and see workflow tasks that are assigned to you, workflows that you've participated in, or workflows that are pending other peoples approvals. From a development side, it's easy to pick up and begin creating processes if you know Excel formulation, which is easily researched as well.
- Ease of Access: Since KiSSFLOW is hosted in the cloud, you can access the site from any internet connected device. All you have to do is sign in with your account, as opposed to needing to be on the network to access like our previous system.
- The App: This is a feature we really hope to get a lot of use out of. With the way our business is structured, there are a lot of Regional positions that are always on the go. Because our current system requires a user to be on the network to access, this makes it hard for these roles to respond to tasks, causing bottlenecks. With an app available, along with push notifications, we can keep these tasks responses on pace with the associates required in that task.
Business Systems Analyst
Hersha HospitalityHospitality, 5001-10,000 employees
Cons
Automation Anywhere
- Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do.
- Automation Anywhere has no workflow design which is not making us to understand the process.
- Automation Anywhere has no fit to size object cloning.
Senior Executive
ProdaptComputer Software, 1001-5000 employees
Kissflow
- The reporting could use some improvement. The actual reports are OK, it is access to the reports that is the problem. This is related to the permission schema. It really just has user, admin, and nothing in-between. There really needs to be something like report admin or something. Excel exports for data are needed as well.
- The user workflow selection UI is not the best. There is a big red + sign in the lower right of the browser window that is not labeled. That is not clear. Also the selection list is just a pop-up window, it really should be a full page.
- The mobile app does not have all the features that the browser version has, especially admin tools.
Chief Information Officer
Salish Kootenai CollegeHigher Education, 201-500 employees
Pricing Details
Automation Anywhere
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
Automation Anywhere Editions & Modules
Edition
Cloud-Only Starter Pack | $7501 |
---|---|
Advanced Pack (Cloud or On-Premises) | Contact for quote |
- per month
- none
Additional Pricing Details
—Kissflow
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$9 per user
Kissflow Editions & Modules
Edition
Standard Edition | $91 |
---|
- per user
Additional Pricing Details
Minimum of 10 usersLikelihood to Renew
Automation Anywhere
Automation Anywhere 9.7
Based on 2 answers
To continue enjoying the benefits of our productivity improvements and efficiency focus.
Practice Manager - RPA, Chatbots, IoT, AI & Blockchain
Miracle Software Systems, IncInformation Technology and Services, 1001-5000 employees
Kissflow
No score
No answers yet
No answers on this topic
Usability
Automation Anywhere
Automation Anywhere 8.0
Based on 4 answers
On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended.The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.

Verified User
Team Lead in Information Technology
Information Technology and Services Company, 51-200 employeesKissflow
No score
No answers yet
No answers on this topic
Support Rating
Automation Anywhere
Automation Anywhere 9.4
Based on 15 answers
Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.

Verified User
Supervisor in Finance and Accounting
Electrical/Electronic Manufacturing Company, 5001-10,000 employeesKissflow
Kissflow 9.7
Based on 4 answers
I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!

Verified User
Manager in Finance and Accounting
Real Estate Company, 501-1000 employeesOnline Training
Automation Anywhere
Automation Anywhere 8.0
Based on 1 answer
Perfect training from the online academy the software offers it for free
Practice Manager - RPA, Chatbots, IoT, AI & Blockchain
Miracle Software Systems, IncInformation Technology and Services, 1001-5000 employees
Kissflow
No score
No answers yet
No answers on this topic
Implementation Rating
Automation Anywhere
Automation Anywhere 8.0
Based on 2 answers
Nothing in particular
Practice Manager - RPA, Chatbots, IoT, AI & Blockchain
Miracle Software Systems, IncInformation Technology and Services, 1001-5000 employees
Kissflow
No score
No answers yet
No answers on this topic
Alternatives Considered
Automation Anywhere
In terms of costing, Uipath is more cost effective. Uipath doesn't support Unicode based websites but Automation Anywhere can help on this front. The user interface of Uipath is more user-friendly and attractive over Automation Anywhere. AA has a stronger network of resellers as compared to Uipath so you may be getting pushed for it and it's advisable to make decisions based on your own specific requirements.

Verified User
Consultant in Engineering
Information Technology and Services Company, 5001-10,000 employeesKissflow
KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
Policy Filing Analayst
Assurity LifeInsurance, 201-500 employees
Scalability
Automation Anywhere
Automation Anywhere 9.0
Based on 1 answer
Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings
Practice Manager - RPA, Chatbots, IoT, AI & Blockchain
Miracle Software Systems, IncInformation Technology and Services, 1001-5000 employees
Kissflow
No score
No answers yet
No answers on this topic
Return on Investment
Automation Anywhere
- Our overall business has saved numerous hours of work where individuals were freed up to perform higher level thinking tasks.
- Following a necessary reduction in workforce that was not driven by RPA, we were able to automate processes that kept the remaining workload from overwhelming the remaining workforce.
- The use of robotics process automation has inspired many workers to come up with different approaches to problems including both automation and analytics.
Data Scientist
SprintTelecommunications, 10,001+ employees
Kissflow
- Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin.
- Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there.
Director of Coffee
Higher Grounds Trading CoFood & Beverages, 11-50 employees