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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Automation Anywhere

    Score8.1 out of 10
    N/AAutomation Anywhere, headquartered in San Jose, California, offers their robotic process automation (RPA) software.

    $750

    per month

    PagerDuty

    Score8.5 out of 10
    N/APagerDuty, Inc. (NYSE:PD) provides digital operations management. Serving organizations of all sizes, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time.

    $25

    per month per user

    Pricing
    Automation AnywherePagerDuty
    Editions & Modules
    Cloud-Only Starter Pack
    $750
    per month
    Advanced Pack (Cloud or On-Premises)
    Contact for quote
    Professional
    $25
    per month per user
    Business
    $49
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Automation AnywherePagerDuty
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Automation AnywherePagerDuty
    Considered Both Products
    Automation Anywhere
    No answer on this topic
    PagerDuty
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    18 Answers
    99%
    Would buy again
    158 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    99%
    Delivers good value for the price
    134 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    18 Answers
    96%
    Happy with the feature set
    153 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    12 Answers
    99%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    16 Answers
    97%
    Implementation went as expected
    110 Answers
    Best Alternatives
    Automation AnywherePagerDuty
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    IBM Robotic Process Automation
    Score8.4 out of 10
    No answers on this topic
    Enterprises
    UiPath Automation Platform
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Automation AnywherePagerDuty
    Likelihood to Recommend
    10.0
    (48 ratings)
    8.6
    (173 ratings)
    Likelihood to Renew
    9.7
    (2 ratings)
    8.8
    (6 ratings)
    Usability
    8.0
    (5 ratings)
    7.3
    (5 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (8 ratings)
    9.0
    (86 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    8.2
    (2 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Automation AnywherePagerDuty
    Likelihood to Recommend
    Automation Anywhere
    Automation Anywhere is well suited for automating repetitive or complex tasks that can be performed on a timeline such as data processing, data extraction, and file transfers. Automation Anywhere also has capabilities for integration with legacy applications and APIs to automate more complex data flows. Automation Anywhere is also ideal for automating document processing, form filling and other web activities since it has both image recognition and image-based automation capabilities.

    On the other hand, Automation Anywhere is less appropriate for tasks requiring high levels of system intelligence such as machine learning or natural language processing as these require different types of technology. Additionally, if a task requires manual elements such as validations or reviews then Automation Anywhere may not be the most suitable solution either. It can be possible to set up automated validations but that might not always result in an ideal solution due to its limitations.
    Read full review
    PagerDuty
    To be sincere, PagerDuty is a powerful, intelligent, and dependable on-call and incident management tool that provides amazing solutions to our company. Therefore, if someone is looking for reliability and accuracy in incident management, I will not hesitate to recommend PagerDuty. It is easy to use, and it will give you value for money.
    Read full review
    Pros
    Automation Anywhere
    • Now I easily generate the invoices and quotation generation is an easy task now. Previously it was very time consuming as we have to drag the data from the excel sheets.
    • I will praise its integration with other software that has facilitated us to make amendments in the data across those platforms.
    • Its interface is very easy and user friendly.
    Incentivized
    Read full review
    PagerDuty
    • PagerDuty sends the alerts set on high severity incidents on time and never misses any single instance.
    • PagerDuty help to send alert to mobile calls and Team channel for outage.
    • PagerDuty also resolves some of the high severity incidents as part of self healing mechanism.
    Incentivized
    Read full review
    Cons
    Automation Anywhere
    • Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do.
    • Automation Anywhere has no workflow design which is not making us to understand the process.
    • Automation Anywhere has no fit to size object cloning.
    Incentivized
    Read full review
    PagerDuty
    • When I open PagerDuty the page does look a little cluttered or busy.
    • It would be nice to go to the page with clear and straightforward instructions on what I must address.
    • Ability to change the color background.
    • Add a timer and alarms for tasks that need completed.
    Incentivized
    Read full review
    Likelihood to Renew
    Automation Anywhere
    To continue enjoying the benefits of our productivity improvements and efficiency focus.
    Read full review
    PagerDuty
    They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.
    Incentivized
    Read full review
    Usability
    Automation Anywhere
    On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended. The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.
    Incentivized
    Read full review
    PagerDuty
    The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.
    Incentivized
    Read full review
    Support Rating
    Automation Anywhere
    Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.
    Incentivized
    Read full review
    PagerDuty
    PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
    Incentivized
    Read full review
    Online Training
    Automation Anywhere
    Perfect training from the online academy the software offers it for free
    Read full review
    PagerDuty
    No answers on this topic
    Implementation Rating
    Automation Anywhere
    Nothing in particular
    Read full review
    PagerDuty
    When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.
    Incentivized
    Read full review
    Alternatives Considered
    Automation Anywhere
    Automation anywhere scores well with respect to other solutions when we look at bot implementation, bot management, and basic automation. From a security perspective as well, AA fares well as compared to other solutions. UIpath is better suited when we operate using VPN systems and integrating with homegrown solutions.
    Read full review
    PagerDuty
    OpsGenie was useful, mainly for teams already using Atlassian tools, and xMatters was good for handling team communication during incidents, but PagerDuty felt more complete for managing the full incident process in one place. We went with PagerDuty because it manages alerts, escalations, and on-call duties in a more organized and dependable way, which fits better with how our teams work daily.
    Read full review
    Scalability
    Automation Anywhere
    Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings
    Read full review
    PagerDuty
    No answers on this topic
    Return on Investment
    Automation Anywhere
    • Customer satisfaction has increased. They are pleased with faster development and execution.
    • Cost internally for our company is heavy and the client doesn't bear the full cost for it.
    • We didn't need to train our staff a lot for this. Just a week of overview was enough to get started.
    Incentivized
    Read full review
    PagerDuty
    • Allow our service to be available 24/7 with minimal downtime, improving customer experience
    • Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
    • Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings
    Incentivized
    Read full review
    ScreenShots

    PagerDuty Screenshots

    Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.