TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Automation Anywhere

    Score8.1 out of 10
    N/AAutomation Anywhere, headquartered in San Jose, California, offers their robotic process automation (RPA) software.

    $750

    per month

    Sauce Labs

    Score6.8 out of 10
    N/ASauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired…

    $19

    per month

    Pricing
    Automation AnywhereSauce Labs
    Editions & Modules
    Cloud-Only Starter Pack
    $750
    per month
    Advanced Pack (Cloud or On-Premises)
    Contact for quote
    Live Testing
    $19.00
    per month
    Virtual Cloud
    $149.00
    per month
    Offerings
    Pricing Offerings
    Automation AnywhereSauce Labs
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Free service available for Open Source projects.
    More Pricing Information
    Community Pulse
    Automation AnywhereSauce Labs
    Considered Both Products
    Automation Anywhere
    No answer on this topic
    Sauce Labs
    Chose Sauce Labs
    BrowserStack captures more market share than Sauce Labs does as of this writing, and thus has a much larger support network. During testing, it was also a little faster to spin-up virtual machines, and substantially quicker spinning-up mobile simulators and emulators. Pricing …
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    18 Answers
    90%
    Would buy again
    19 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    18 Answers
    95%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    12 Answers
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    16 Answers
    90%
    Implementation went as expected
    18 Answers
    Best Alternatives
    Automation AnywhereSauce Labs
    Small Businesses
    No answers on this topic
    TestComplete
    Score8 out of 10
    Medium-sized Companies
    IBM Robotic Process Automation
    Score8.4 out of 10
    OpenText UFT One
    Score8 out of 10
    Enterprises
    UiPath Automation Platform
    Score8.5 out of 10
    SoapUI Open Source
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Automation AnywhereSauce Labs
    Likelihood to Recommend
    10.0
    (48 ratings)
    5.6
    (158 ratings)
    Likelihood to Renew
    9.7
    (2 ratings)
    9.3
    (20 ratings)
    Usability
    8.0
    (5 ratings)
    8.4
    (20 ratings)
    Availability
    8.0
    (1 ratings)
    10.0
    (4 ratings)
    Performance
    9.0
    (1 ratings)
    8.0
    (4 ratings)
    Support Rating
    9.8
    (8 ratings)
    8.3
    (15 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    7.5
    (6 ratings)
    Configurability
    8.0
    (1 ratings)
    8.2
    (3 ratings)
    Ease of integration
    8.0
    (1 ratings)
    9.1
    (2 ratings)
    Product Scalability
    9.0
    (1 ratings)
    10.0
    (4 ratings)
    Vendor post-sale
    7.0
    (1 ratings)
    9.0
    (4 ratings)
    Vendor pre-sale
    7.0
    (1 ratings)
    9.0
    (4 ratings)
    User Testimonials
    Automation AnywhereSauce Labs
    Likelihood to Recommend
    Automation Anywhere
    Automation Anywhere is well suited for automating repetitive or complex tasks that can be performed on a timeline such as data processing, data extraction, and file transfers. Automation Anywhere also has capabilities for integration with legacy applications and APIs to automate more complex data flows. Automation Anywhere is also ideal for automating document processing, form filling and other web activities since it has both image recognition and image-based automation capabilities.

    On the other hand, Automation Anywhere is less appropriate for tasks requiring high levels of system intelligence such as machine learning or natural language processing as these require different types of technology. Additionally, if a task requires manual elements such as validations or reviews then Automation Anywhere may not be the most suitable solution either. It can be possible to set up automated validations but that might not always result in an ideal solution due to its limitations.
    Read full review
    Sauce Labs
    Having used some of the competitor's tools over the year I would say that SauceLabs provides a lot of value for money if you plan to run long sets of tests with high frequencies. Paying for a single slot means you can run tests whenever you want without creeping costs but it does make running tests in parallel require an extra slot. Currently, our test suite takes over three hours to run and at the moment it is cost prohibitive to purchase an extra slot. However, having access to live testing and integration with Appium is great.
    Incentivized
    Read full review
    Pros
    Automation Anywhere
    • Now I easily generate the invoices and quotation generation is an easy task now. Previously it was very time consuming as we have to drag the data from the excel sheets.
    • I will praise its integration with other software that has facilitated us to make amendments in the data across those platforms.
    • Its interface is very easy and user friendly.
    Incentivized
    Read full review
    Sauce Labs
    • Provides a comprehensive selection of browser and platform versions for test automation and CI/CD pipeline support
    • Provides a rich selection of browser/platform availability for customer issue reproduction
    • Provides a comprehensive set of virtual mobile device configurations for automation and availability
    • Sauce Labs' SaaS and self service tools work and perform well
    Incentivized
    Read full review
    Cons
    Automation Anywhere
    • Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do.
    • Automation Anywhere has no workflow design which is not making us to understand the process.
    • Automation Anywhere has no fit to size object cloning.
    Incentivized
    Read full review
    Sauce Labs
    • I've had four changes in account managers over the past couple of years. They ranged from super experienced/advocate to some that seems relatively junior/a bit removed. I understand this happens but clarity on what I can expect with these partnerships would be valuable. What I've gotten in the end has varied dramatically.
    Incentivized
    Read full review
    Likelihood to Renew
    Automation Anywhere
    To continue enjoying the benefits of our productivity improvements and efficiency focus.
    Read full review
    Sauce Labs
    As we currently know, there's nothing on the market with a big feature set like saucelabs at their current price point. Along with the business not having to learn a whole new tool to use again and the ability to refresh our private devices and the continuously growing number of public devices available and features.
    Incentivized
    Read full review
    Usability
    Automation Anywhere
    On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended. The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.
    Incentivized
    Read full review
    Sauce Labs
    It is an incredibly easy service to use for what its primary intention is. The only reason a point is deducted is because more feature enrichment can be done around the Sauce Connect Proxy utility and the Jenkins Sauce OnDemand plugin. User Account administration also needs more work, such as the addition of user groups, rather than a simple hierarchy of users.
    Incentivized
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    Reliability and Availability
    Automation Anywhere
    No answers on this topic
    Sauce Labs
    Yes, Sauce labs is always there, and it is easy to troubleshoot when you are having any connectivity issue, they always keep you informed when they plan to perform any type of maintenance window on their side in advance, so you can plan and will not affect your current work. I do not recall any outage.
    Incentivized
    Read full review
    Performance
    Automation Anywhere
    No answers on this topic
    Sauce Labs
    The time where they acquired TestObject and were trying to integrate their services would probably be the most annoying time. Annoying as features were in two separate places (websites) for example. But since the introduction of their unified platform, we haven't run into any issues as of yet and we've used them for at least 5-6 years now.
    Incentivized
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    Support Rating
    Automation Anywhere
    Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.
    Incentivized
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    Sauce Labs
    The people here are just so friendly and personable. For instance, Tristan Lombard answered every single email with a very cheery tone and not only did he diagnose my issue, he also made sure to ask how my day was going. Keep it up
    Incentivized
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    Online Training
    Automation Anywhere
    Perfect training from the online academy the software offers it for free
    Read full review
    Sauce Labs
    No answers on this topic
    Implementation Rating
    Automation Anywhere
    Nothing in particular
    Read full review
    Sauce Labs
    I am not sure if it's my company that makes getting Sauce Labs integrated into the team difficult or is it Sauce Labs. The process for getting Sauce Labs for a project is quite a tedious process and the information for using Sauce Labs initially is quite lacking. There is little support for getting started
    Read full review
    Alternatives Considered
    Automation Anywhere
    Automation anywhere scores well with respect to other solutions when we look at bot implementation, bot management, and basic automation. From a security perspective as well, AA fares well as compared to other solutions. UIpath is better suited when we operate using VPN systems and integrating with homegrown solutions.
    Read full review
    Sauce Labs
    We have also tested out Browser Stack, which at the time was more geared towards manual testing. Although it appeared to support more mobile devices/browsers, we also wanted something that can plugin in easily with our existing Selenium test scripts. Sauce Labs was definitely more geared towards our goals at the moment which were to automation functional/regression testing and build it into our release pipeline.
    Incentivized
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    Scalability
    Automation Anywhere
    Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings
    Read full review
    Sauce Labs
    With private devices, you have full reign over usage of them, so no complaints there. Public devices are available if no one else is using it, which is understandable. Browser VMs are based on number of open sessions and Saucelabs give you a certain number depending on what you need. If you need more, then you pay for more. It is as simple as that. You need more devices, then you can pay for more private ones too. A workaround for public devices is to pick the first available one and not be too picky, that's if you are able to of course.
    Incentivized
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    Return on Investment
    Automation Anywhere
    • Customer satisfaction has increased. They are pleased with faster development and execution.
    • Cost internally for our company is heavy and the client doesn't bear the full cost for it.
    • We didn't need to train our staff a lot for this. Just a week of overview was enough to get started.
    Incentivized
    Read full review
    Sauce Labs
    • Eh... Negligible? Being on AWS West makes it quite a few hops for us, so the process times out every now and again. That is frustrating.
    • I can't really speak to the dollars, as I am not privy to the information.
    Incentivized
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    ScreenShots

    Sauce Labs Screenshots

    Screenshot of Sauce Labs UI optimized for continuous integration workflows.