Automox vs. AWS CloudTrail

I was able to update browsera like edge and chrome which have updates every few days, automatically. No more emails to ask people to update edge or chrome. Display drivers and dell drivers are not visible for users, having Automox update them make it much easier for users as not all of the users are technical.

Incentivized

It is necessary to enable [AWS] Cloudtrail when using AWS in a production environment, otherwise you will not have any idea what is happening within your accounts. Third party monitoring applications will all require [AWS] CloudTrail to be enabled as well. I would not recommend it solely as a monitoring tool, to get the most out of it you must send the logs elsewhere. Either to Cloudwatch logs or a third party product.

Incentivized

• Shows applications installed on a specific asset
• Able to push policies and updates remotely , creating policies is easy.
• Keep track of compliant devices and when is the last time they have connected to the servers
• All the great information provided within one single device

Incentivized

• API Log
• User activity tracking
• Real-time alerts

Incentivized

• Server patching orchestration. There is no way to patch and reboot systems in order of importance, such as database servers before application servers.
• Worklets for patching .net core and similar.
• Worklets for removing unwanted Java installs or other unwanted software.
• Integration with Tenable Vulnerability Management.
• AI script development should be included at no additional cost; GPT or Gemini can be used instead for free and pasted into Automox. Why charge when others are free?
• Official worklets are slow to be added or updated.

Incentivized

• [In my experience] Cost can easily get out of control with multiple trails on full logging
• Logs can be difficult to decipher

Incentivized

This is a software that just works. Once configured its a set and forget kind of tool that keeps things up to date and alerts me if something is wrong. I was able to work through an expansion project to deploy an additional 500 devices in almost no time and create a robust self-patching environment.

Incentivized

It's great at what it does. We're able to veiw endpoints that are online in real time, and run scans on them to ensure they're still compliant. The software itself is very easy to use and set up on end points, with the main admin portal having a clean and very easy to understand set up

Incentivized

I did not need to reach out to support often but when I did the answers were relatively correct and they were answered quickly. The only thing I might "ding" their support on was their lack of understanding of OS's different from Windows and especially Linux. Other than that I was satisfied

Incentivized

Implementing Automox successfully starts with a clear strategy for organizing and grouping devices based on operating systems, environments, or business criticality. This ensures that patching and configuration policies can be applied with precision. A phased rollout approach is essential—beginning with a pilot group allows teams to test patching schedules, reboot behaviors, and custom Worklets before scaling across the organization. Leveraging Worklets from the start can significantly boost automation by enforcing security baselines and performing routine system tasks. Integration with existing SOC tools, such as SIEMs, enhances visibility and response time by correlating patch compliance with threat intelligence. Additionally, aligning patching schedules with operational downtimes minimizes disruptions, and consistent monitoring and reporting helps maintain compliance and prepare for audits. Overall, Automox offers a streamlined and effective solution, but its true value is unlocked through thoughtful planning, testing, and integration with existing IT and security workflows.

Incentivized

We felt that Automox provided us with the functionality our MSP offered, including OS and device patching, as well as remote control capabilities, but in a better and more manageable way. We also felt the usability of the tool gave us the ability to be effective in our way of working, as well as integrating with Rapid7 was a massive benefit for us.

Incentivized

I think in the end, CloudTrail has more features and you can dive deeper inside the logs so it depends on your usage and what you expect in the end to make the right choice, I would say that both tools are really useful and bring a lot of benefits to I.T. companies.

Incentivized

• Being a start up, we have pivoted our strategies a number of times. The pay as you go model has worked very well for us, and has prevented us from overprovisioning
• The time saved pulling reports to provide to auditors has been well worth our small spend on the solution
• We have no need to maintain a scanning tool or invest in hardware thanks to the SaaS nature of Automox

Incentivized

• Allows us to investigate any strange api actions
• Increases security
• Audit trail of changes made in AWS

Incentivized