Automox vs. ManageEngine Patch Manager Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Automox
Score 8.9 out of 10
N/A
Automox is an endpoint management solution from the company of the same name in Boulder. Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single console. With it, IT and SecOps can gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure. Automox aims to reduce corporate risk while raising operational…
$2
per month per endpoint
ManageEngine Patch Manager Plus
Score 9.3 out of 10
N/A
Patch Manager Plus is an automated patch management software that provides enterprises with a single interface for all patch management tasks. The vendor claims it works across platforms, helping users patch Windows, Mac, Linux & 300+ third-party applications. With Automated Patch Deployments, users can automate the entire process of patch management:…
$245
50 endpoints
Pricing
AutomoxManageEngine Patch Manager Plus
Editions & Modules
No answers on this topic
Professional
$245.00
50 endpoints
Enterprise
$345.00
50 endpoints
Professional
$345.00
50 endpoints
Enterprise
$445.00
50 endpoints
Offerings
Pricing Offerings
AutomoxManageEngine Patch Manager Plus
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsFrom $2/mo per endpoint at volume—
More Pricing Information
Community Pulse
AutomoxManageEngine Patch Manager Plus
Considered Both Products
Automox
Chose Automox
Automox has a cleaner and easier to navigate interface and was more intuitive to use.

It highlighted problematic systems and allows easier remediation of those devices
Chose Automox
Automox is cloud based vs PATCH MANAGER Plus which requires on premise servers. We consistently had issues with PATCH MANAGER Plus working on remote computers even with appropriate firewall rules and configuration. PATCH MANAGER Plus had an awkward interface. Automox …
Chose Automox
Automox requires no server installation or maintenance. Pricing is competitive. It is cloud-based with a high level of uptime. I would recommend it to mid-sized businesses with a number of remote locations and different operating systems. It is simple to use and requires no …
Chose Automox
The competitors I evaluated seem to be more focused on MSP customers, which is not our situation. Also I used Automox at a prior company with some success.
ManageEngine Patch Manager Plus

No answer on this topic

Top Pros

No answers on this topic

Top Cons

No answers on this topic

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AutomoxManageEngine Patch Manager Plus
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User Ratings
AutomoxManageEngine Patch Manager Plus
Likelihood to Recommend
8.8
(61 ratings)
7.6
(6 ratings)
Likelihood to Renew
2.2
(2 ratings)
-
(0 ratings)
Usability
8.5
(25 ratings)
-
(0 ratings)
Availability
5.5
(1 ratings)
-
(0 ratings)
Performance
1.0
(1 ratings)
-
(0 ratings)
Support Rating
3.4
(2 ratings)
9.0
(1 ratings)
Product Scalability
6.4
(1 ratings)
-
(0 ratings)
User Testimonials
AutomoxManageEngine Patch Manager Plus
Likelihood to Recommend
Automox
It is perfectly suited for organizations with a small IT staff and large amount of devices. It's also perfect for pushing software to machines that are not on the network or VPN. It's less effective for server patch management. I like to have a little more control of my server patching
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
If you are managing a very large number of computers, I would say 1000+, the standard patching tools provided by Microsoft will fail to do their job properly. This is where you will benefit from ManageEngine PATCH MANAGER Plus, being agent-based it is fast, easy to manage, and reliable. If you require functionality more than just patching, like security auditing, you have to look elsewhere.
Read full review
Pros
Automox
  • Excellent support for Windows-based systems. Rarely have any issues updating those systems.
  • When issues do arise, the Automox support team has been very responsive and informative of solutions (or where projects are on potential roll out dates).
  • The user interface is intuitive and easy to use.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • All the patches are tested before delivered to us.
  • It's on cloud so we does not need to maintain Hardware and Network.
  • It also upgrades the hardware drivers & BIOS. But for BIOS only we use monthly updates no automatic policy just push to target computers.
Read full review
Cons
Automox
  • initial deployment of agents to all end points was a challenge, would have been great if there was a way for Automox to discover and install.
  • Sometimes upgrading the Automox client which becomes old due to an end point not connecting for a long time becomes challenging as it becomes incompatible and has to be upgraded manually
  • It would good to have a functionality where an end point device can be turned into a brick if desired in cases where the device is not returned back after an employee is terminated. This should also have the option of turning it back into an active device if we choose to
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Would like to be able to still install patches that are older than 3 months
  • Would like to be able to upload our own installers, but understand this is part of endpoint central
Read full review
Likelihood to Renew
Automox
The system is really simple. We pushed the installer out through Group policy. Devices connected can get further defined by Tags or Groups.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
Usability
Automox
After using a combination of WSUS and group policy to manage patching on a large number of devices, it was excellent to move to a single-pane experience where patch policies, restart schedules, reports, and device status can be seen easily and quickly. Its pre-patch report on policies is particularly handy so you can check if devices will take the appropriate action before it's run.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
Support Rating
Automox
In my experience, they were responsive but the fixes were more like bandaids than a fix for the underlying problems which they admitted were on their end.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
The support team at Patch Manager Plus has been awesome. Very responsive and knowledgeable. There are times when there is confusion between different tickets but there is still good service.
Read full review
Alternatives Considered
Automox
We stoppped using PDQ because it required our users to connect to the corporate VPN. It might take months for some remote users to receive a patch, and often we would have to schedule time with them one-on-one to ensure that it got done. With Automox, we don't have to do any of that - it just happens silently in the background.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
SolarWinds was not selected because it runs on top of
SCCM which in itself is problematic and unreliable. We need an application that
runs in standalone mode and does not rely on any other application. SolarWinds
is also one of the most expensive. Kaseya and GFI LanGuard are overkill as they contain
functionality that we do not need or already have. GFI LanGuard for instance
does security auditing the same as Qualys that we already have. Kaseya is a full
management and automation solution.
Read full review
Return on Investment
Automox
  • Automox allows us to fix vulnerabilities in the shortest amount of time ever.
  • The automated patching and end point management features have made our jobs much easier.
  • We get to focus on more important tasks and not have to manually patch the operating systems.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • It has saved engineers so much time when monitoring patching out of hours.
  • We no longer need to log into each individual server to patch it if it's failed, it can all be done from inside ManageEngine Patch Manager Plus itself.
Read full review
ScreenShots

ManageEngine Patch Manager Plus Screenshots

Screenshot of Home view and security news feedScreenshot of All patches viewScreenshot of All systems viewScreenshot of Automated patch deploymentScreenshot of Scope of managementScreenshot of Configurations