Automox vs. SysKit Trace

It's excellent when it comes to patch management. We have all our patches (per OU) set up to run on different days, and get detailed reports on which patches have failed and for what reason. We've also been able to push out windows 11 via Automox too, which for a business with a lot of users, makes live so much easier

Incentivized

• Shows applications installed on a specific asset
• Able to push policies and updates remotely , creating policies is easy.
• Keep track of compliant devices and when is the last time they have connected to the servers
• All the great information provided within one single device

Incentivized

• There exists an issue where you register some Amazon AMIs, which in even samples of 4 or 5, sometimes contain a duplicate identifier. Automox has provided a fix document, but it requires manual intervention and digging to discover this. I think they should identify a better way to assign UUIDs to machines, as sometimes registering too many VMs makes others "fall off"
• Allow for multiple global admins

Incentivized

This is a software that just works. Once configured its a set and forget kind of tool that keeps things up to date and alerts me if something is wrong. I was able to work through an expansion project to deploy an additional 500 devices in almost no time and create a robust self-patching environment.

Incentivized

The dashboard provides a quick overview of our current status regarding complaints and outstanding patches, while also enabling us to focus on high-priority and critical patching and understand why older patches remain outstanding. The reporting provides a vast amount of information, depending on the requirements. Although the analytics feature is new, there is significant potential to offer even more impactful insights.

Incentivized

I did not need to reach out to support often but when I did the answers were relatively correct and they were answered quickly. The only thing I might "ding" their support on was their lack of understanding of OS's different from Windows and especially Linux. Other than that I was satisfied

Incentivized

Implementing Automox successfully starts with a clear strategy for organizing and grouping devices based on operating systems, environments, or business criticality. This ensures that patching and configuration policies can be applied with precision. A phased rollout approach is essential—beginning with a pilot group allows teams to test patching schedules, reboot behaviors, and custom Worklets before scaling across the organization. Leveraging Worklets from the start can significantly boost automation by enforcing security baselines and performing routine system tasks. Integration with existing SOC tools, such as SIEMs, enhances visibility and response time by correlating patch compliance with threat intelligence. Additionally, aligning patching schedules with operational downtimes minimizes disruptions, and consistent monitoring and reporting helps maintain compliance and prepare for audits. Overall, Automox offers a streamlined and effective solution, but its true value is unlocked through thoughtful planning, testing, and integration with existing IT and security workflows.

Incentivized

I have used Tenable Patch Management, but the reason I did not go with it is because it uses on prem servers that we have to host instead of using Agent and cloud platform like Automox. I feel like that is dated as most solutions are now changing into the cloud solutions. Tenable system is also very hard to navigate and complex policy which makes it hard to get anything done.

Incentivized

• We wanted to like the remote support software, but the experience was poor compared to a solution like BeyondTrust.
• Development and deployment of worklets is fast for experienced coders.
• Policy execution and reporting is fast and reliable.
• The new analytics dashboard excels at reporting Mean Time to Remediation for executive reporting purposes.

Incentivized