What users are saying about
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Top Rated
126 Ratings
17 Ratings

Auvik

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Top Rated
126 Ratings
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Score 9.2 out of 100
17 Ratings
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Score 8 out of 100

Feature Set Ratings

  • NETSCOUT TruView ranks higher in 1 feature set: Network Performance Monitoring

Network Performance Monitoring

7.7

Auvik

77%
9.5

TruView

95%
NETSCOUT TruView ranks higher in 9/10 features

Automated network device discovery

8.2
82%
91 Ratings
10.0
100%
2 Ratings

Network monitoring

8.3
83%
91 Ratings
10.0
100%
2 Ratings

Baseline threshold calculation

7.6
76%
72 Ratings
10.0
100%
2 Ratings

Alerts

8.0
80%
90 Ratings
10.0
100%
2 Ratings

Network capacity planning

7.3
73%
71 Ratings
10.0
100%
2 Ratings

Packet capture analysis

7.2
72%
55 Ratings
10.0
100%
2 Ratings

Network mapping

8.0
80%
89 Ratings
10.0
100%
2 Ratings

Customizable reports

6.8
68%
66 Ratings
5.1
51%
2 Ratings

Wireless infrastructure monitoring

7.4
74%
73 Ratings
10.0
100%
2 Ratings

Hardware health monitoring

7.7
77%
83 Ratings
10.0
100%
2 Ratings

Attribute Ratings

  • NETSCOUT TruView is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.3

Auvik

93%
104 Ratings
10.0

TruView

100%
2 Ratings

Likelihood to Renew

9.6

Auvik

96%
2 Ratings

TruView

N/A
0 Ratings

Usability

7.3

Auvik

73%
1 Rating

TruView

N/A
0 Ratings

Availability

9.1

Auvik

91%
1 Rating

TruView

N/A
0 Ratings

Performance

8.2

Auvik

82%
1 Rating

TruView

N/A
0 Ratings

Support Rating

9.4

Auvik

94%
4 Ratings
10.0

TruView

100%
2 Ratings

Product Scalability

9.1

Auvik

91%
1 Rating

TruView

N/A
0 Ratings

Vendor post-sale

10.0

Auvik

100%
1 Rating

TruView

N/A
0 Ratings

Vendor pre-sale

10.0

Auvik

100%
1 Rating

TruView

N/A
0 Ratings

Likelihood to Recommend

Auvik Networks Inc.

Auvik is a fantastic product for MSPs looking to more effectively and efficiently monitor and manage their clients' network infrastructure. It is a great fit for MSPs serving SMBs. It is a less good fit for very small IT Support companies, clients with fewer than five network devices, or very large enterprises looking for an in-house network management solution.
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NETSCOUT

Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
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Pros

Auvik Networks Inc.

  • Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues.
  • Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture.
  • Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well.
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NETSCOUT

  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
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Cons

Auvik Networks Inc.

  • Install and launch instructions, especially regarding shared collectors can be difficult to follow.
  • The branded colors of gray and black lines can be hard to understand and things with a higher contrast like green for good connections might be beneficial.
  • Persistent filters on the traffic insights dashboard would be useful.
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NETSCOUT

  • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
  • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
  • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
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Pricing Details

Auvik

Starting Price

Editions & Modules

Auvik editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    TruView

    Starting Price

    Editions & Modules

    TruView editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Auvik Networks Inc.

      Because it's an amazing product.
      Read full review

      NETSCOUT

      No answers on this topic

      Usability

      Auvik Networks Inc.

      The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.
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      NETSCOUT

      No answers on this topic

      Reliability and Availability

      Auvik Networks Inc.

      We have never had a major outage or impact that was noticeable.
      Read full review

      NETSCOUT

      No answers on this topic

      Performance

      Auvik Networks Inc.

      Pages can be slow to load on larger sites but tends to be fine for most clients.
      Read full review

      NETSCOUT

      No answers on this topic

      Support Rating

      Auvik Networks Inc.

      Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.
      Read full review

      NETSCOUT

      As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
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      Alternatives Considered

      Auvik Networks Inc.

      I came onboard with Solarwinds already installed and running. It took me some time to learn my way around the Web interface. Nice product but a little convoluted for me. We weren't using it to it's full potential. It did work well for network monitoring, and configuration backups. Compared to Auvik, the interface of Auvik is cleaner and easier to navigate. Not needing to connect to the VPN to view is also a big advantage. We evaluated both Darktrace and LogRhythm before evaluating Auvik. Both of these products were impressive but required a little more configuration time at initial setup. The biggest reason for deciding on Auvik was the price to be honest. Auvik beat the others pricing by over 50% easily. As impressive as the others were, after evaluating Auvik, we were skeptical that the price would be too high just like the others. Needless to say, we were pleasantly surprised and was a no brainer on our final decision to pursue Auvik
      Read full review

      NETSCOUT

      Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
      Read full review

      Scalability

      Auvik Networks Inc.

      Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring. On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.
      Read full review

      NETSCOUT

      No answers on this topic

      Return on Investment

      Auvik Networks Inc.

      • the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting.
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      NETSCOUT

      • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
      • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
      • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
      Read full review

      Screenshots

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