Avaza vs. YouTrack

We are a pretty unique business because we deal with bookkeeping, marketing, and HR and across all 3 departments, we have been able to successfully use the tool. Other software we have tried usually caters to one industry at a time.

Incentivized

We use it for both support and project management alike. It's not as bloated or indeed as expensive as Jira, so unless you have particularly complex requirements, YouTrack fits the bill in pretty much the same use cases as Jira does.

The interface is also a good deal nicer on the eye and less clunky than a lot of the Open Source (eg. Redmine) and enterprise (eg. Remedy).

It does have a customisable workflow for things like ticket age alerts. We don't make a great deal of use of this and had found that it can take a little fiddling if you want something very bespoke but it is clearly quite powerful.

Incentivized

• It switches between Kanban view, List view, and Gantt charts which fits varying preferences!
• It helps us work smart by creating dependencies and linking tasks to calendars
• It has a clean, intuitive dashboard that's very easy to navigate

• Customization of fields that helps us report on what's important to us
• Notification options for issues followed so I never miss an update
• Filtered views for focused work

Incentivized

• The interface and taxonomy could use an update, sometimes it's hard to figure out where things logically are or should be.

Incentivized

• Displaying Data
• Custonization
• Organic

Because it has been amazing and easy to work with.

Incentivized

Avaza is very easy to use, but the mobile app needs work.

Incentivized

It is very intuitive. Its not hard to pick up learn. I learned it pretty quickly at the first startup I cofounded and love to use it when working on my other ideas.

Incentivized

They are always available and open to doing a call or a shared screen to walk through the issues.

Incentivized

Avaza takes the easy of Asana and adds the invoicing and bookkeeping capabilities you need all in one place.

Incentivized

YouTrack is more cost effective than all the commercial options. It's way more powerful and easier to use than the Open Source ones. It's a good middle ground and it does everything we need. Our software projects are of moderate complexity and YouTrack handles them well. Likewise, when it comes to external users, we've had good feedback from clients. Many of these clients are non-technical and have expressed their relief at not having to use something like Jira which is often quite impregnable for such users.

Incentivized

• Avaza has made it easier to see how long I spend on certain types of projects and where I could be spending more time.

Incentivized

• By documenting and prioritizing issues that impact our customers, we're able to deliver fixes that prevent customer churn.

Incentivized