What users are saying about
33 Ratings
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Score 8.6 out of 100
4 Ratings
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Score 9.7 out of 100

Attribute Ratings

  • Emburse Chrome River Invoice is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

AvidXchange

90%
18 Ratings
9.5

Chrome River INVOICE

95%
2 Ratings

Likelihood to Renew

8.2

AvidXchange

82%
5 Ratings

Chrome River INVOICE

N/A
0 Ratings

Usability

8.2

AvidXchange

82%
1 Rating

Chrome River INVOICE

N/A
0 Ratings

Availability

9.0

AvidXchange

90%
2 Ratings

Chrome River INVOICE

N/A
0 Ratings

Performance

8.0

AvidXchange

80%
2 Ratings

Chrome River INVOICE

N/A
0 Ratings

Support Rating

8.2

AvidXchange

82%
4 Ratings

Chrome River INVOICE

N/A
0 Ratings

Implementation Rating

7.3

AvidXchange

73%
2 Ratings

Chrome River INVOICE

N/A
0 Ratings

Likelihood to Recommend

AvidXchange

AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
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Emburse

  • Easy to use with little to no navigational training needed for most users.
  • Being able to add our own compliance rules eliminates the back and forth between creator and approver.
  • Invoices can be created, approved, and paid within hours.
    • Normally, our processing time is two or three days. Before Emburse Chrome River Invoice, it was up to two weeks.
  • Easily upload receipts/invoices into the system using email or the application SNAP. No need to have a scanner.
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Pros

AvidXchange

  • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
  • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
  • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
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Emburse

  • Look for duplicate invoice numbers
  • Export into the current ERP system to initiate the check
  • Create an error report to view if the address is not correct in the system
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Cons

AvidXchange

  • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
  • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
  • The log enhancement follow-up procedure could use some work.
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Emburse

  • Accessing invoice history
  • Reporting
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Pricing Details

AvidXchange

Starting Price

$5,000 per license

Editions & Modules

AvidXchange editions and modules pricing
EditionModules
AvidXchange5,0001

Footnotes

  1. per license

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Chrome River INVOICE

Starting Price

Editions & Modules

Chrome River INVOICE editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    AvidXchange

    At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
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    Emburse

    No answers on this topic

    Usability

    AvidXchange

    Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
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    Emburse

    No answers on this topic

    Support Rating

    AvidXchange

    Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
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    Emburse

    No answers on this topic

    Alternatives Considered

    AvidXchange

    We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.
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    Emburse

    We were previously using paper check requests or Jaeger for invoicing payments. We do still use them for anything other than travel. However, all travel-related items are processed through Emburse Chrome River Invoice--we are hopeful that in the future we will navigate to processing all payments in Emburse Chrome River.
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    Return on Investment

    AvidXchange

    • AvidXchange allows our office to be more productive on invoice approvals.
    • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
    • You can approve invoices from anywhere as long as you have internet access.
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    Emburse

    • No more lost campus mail
    • No more staff walking documents through approvals
    • No more scanning
    • No more file storage needed
    • No more multiple copies of the same information in several departments
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