What users are saying about
32 Ratings
2 Ratings
32 Ratings
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Score 8.5 out of 100
2 Ratings
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Score 10 out of 100

Likelihood to Recommend

AvidXchange

AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
Brian Murphy | TrustRadius Reviewer

Fidesic

My experience with Fidesic has been wonderful and it has helped to streamline our payables. We've been able to give our operations teams access in order for them to review their invoices instead of coming to the AP team to do the research.
Sarah Sawyer | TrustRadius Reviewer

Pros

AvidXchange

  • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
  • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
  • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
Christina Honthy-Little | TrustRadius Reviewer

Fidesic

  • OCR or Optical Character Recognition works better than anywhere else we have tried.
  • Support is always available through chat or email and their support team is very responsive.
  • Ease of access and use since the program is web-based.
  • Easily integrates into our accounting software.
  • Implementation was a dream and so easy.
Sarah Sawyer | TrustRadius Reviewer

Cons

AvidXchange

  • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
  • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
  • The log enhancement follow-up procedure could use some work.
Suzanne Crockett | TrustRadius Reviewer

Fidesic

  • Would like to see ACH batches come across in the bank as separate transactions instead of one batch.
  • Would like to be able to filter on multiple columns instead of just searching by one selection.
  • Would like to be able to add our our ACH IDs vs having to submit them to be added.
Sarah Sawyer | TrustRadius Reviewer

Likelihood to Renew

AvidXchange

AvidXchange 8.2
Based on 5 answers
At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
Anonymous | TrustRadius Reviewer

Fidesic

No score
No answers yet
No answers on this topic

Usability

AvidXchange

AvidXchange 8.2
Based on 1 answer
Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
Richard Maritt, CMCA, AMS | TrustRadius Reviewer

Fidesic

No score
No answers yet
No answers on this topic

Support Rating

AvidXchange

AvidXchange 8.2
Based on 4 answers
Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
Richard Maritt, CMCA, AMS | TrustRadius Reviewer

Fidesic

No score
No answers yet
No answers on this topic

Alternatives Considered

AvidXchange

We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.
Anonymous | TrustRadius Reviewer

Fidesic

PaperSave was a complete bust for us. Their OCR was terrible and never really worked. Their customer service was an abomination and we were hung up on by their trainer. GP just could not handle the volume of checks that we had and we were using a lot of MICR ink which became very expensive along with the amount of check stock we were using. Fidesic has streamlined all of that for us and allowed us to process bills and payments but not get bogged down in the stuffing of envelopes.
Sarah Sawyer | TrustRadius Reviewer

Return on Investment

AvidXchange

  • AvidXchange allows our office to be more productive on invoice approvals.
  • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
  • You can approve invoices from anywhere as long as you have internet access.
Lori Babaz | TrustRadius Reviewer

Fidesic

  • We have been able to implement ACH which cuts the costs of sending out checks
  • We have been able to send checks through them instead of stuffing 10k+ envelopes a month.
  • Questions to our staff have been cut in half.
Sarah Sawyer | TrustRadius Reviewer

Screenshots

AvidXchange

Fidesic

Pricing Details

AvidXchange

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AvidXchange Editions & Modules

Edition
AvidXchange$5,0001
  1. per license
Additional Pricing Details

Fidesic

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$49*

* per seat

Fidesic Editions & Modules

Edition
Fidesic Lite$19.001
Fidesic Pro$29.001
Fidesic Enterprise$49.001
  1. per month
Additional Pricing Details

Add comparison