AvidXchange vs. Payoneer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AvidXchange
Score 8.8 out of 10
N/A
AvidXchange is an automated bill payment system.
$5,000
per license
Payoneer
Score 3.5 out of 10
N/A
Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.N/A
Pricing
AvidXchangePayoneer
Editions & Modules
AvidXchange
5,000
per license
No answers on this topic
Offerings
Pricing Offerings
AvidXchangePayoneer
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
AvidXchangePayoneer
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
AvidXchange
-
Ratings
Payoneer
2.0
9 Ratings
93% below category average
Fraud Detection00 Ratings3.78 Ratings
API or SDK00 Ratings1.64 Ratings
Recurring Payment Support00 Ratings1.96 Ratings
Billing and Invoicing Support00 Ratings1.69 Ratings
Global Support00 Ratings1.19 Ratings
Payment Form Acceptance00 Ratings1.98 Ratings
Best Alternatives
AvidXchangePayoneer
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.4 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AvidXchangePayoneer
Likelihood to Recommend
9.0
(18 ratings)
2.7
(31 ratings)
Likelihood to Renew
8.2
(5 ratings)
10.0
(1 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(2 ratings)
1.0
(2 ratings)
Implementation Rating
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
AvidXchangePayoneer
Likelihood to Recommend
AvidXchange
AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
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Payoneer
Payoneer is well suited for freelancers whether or not they work on marketplaces. as it makes it easier to receive payments from clients abroad. More over it also takes a lot of hassle out of getting paid from international clients as well as sending cross border payments. It has some what limited implementation in e commerce type business especially where you need to automate the payment process
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Pros
AvidXchange
  • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
  • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
  • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
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Payoneer
  • It is very well accepted world wide and also accepts more than 150 currencies.
  • A decent and nominal exchange rates of currency as compared to similar platforms like PayPal.
  • I can keep track of all the transactions, payments, balance, etc using Payoneer.
  • It is because of Payoneer we can grow our business globally.
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Cons
AvidXchange
  • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
  • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
  • The log enhancement follow-up procedure could use some work.
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Payoneer
  • The process of getting payment is a little bit complex in Payoneer as compared to PayPal.
  • Receiving of payments takes a very long time and it's not instant.
  • The customer service of Payoneer is not up to the mark and it takes a very long time to resolve simple issues.
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Likelihood to Renew
AvidXchange
At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
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Payoneer
Payoneer helps me a lot on my online business journey, it gave me the support and functions that I want.
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Usability
AvidXchange
Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
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Payoneer
No answers on this topic
Support Rating
AvidXchange
Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
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Payoneer
The support is really awful. They send you generic answers, and actually don't really understand what is going on. For example, when our re-verification was stuck, support agents told me that the account is active and you can send a payment. I did that, my card was charged, but the payment was declined, because the account was not active
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Alternatives Considered
AvidXchange
We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.
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Payoneer
Before Payoneer, I used Paxum, a Canadian product, that was or is similar but more expensive. Also used Payza(later Ecopayz), and European alternative, they have their ups and downs, they aren't even listed in the Search above, basically they are both payment gateways that allow using several payment methods, and any payment gateway, the problem is they don't have any bank accounts associated with them, therefore they are more limited in that regard. Both use a card as the main withdrawal method, and both support international currencies, but there as I mentioned there isn't any bank account associated with them, nor there is a way to connect them to Stripe.
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Return on Investment
AvidXchange
  • AvidXchange allows our office to be more productive on invoice approvals.
  • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
  • You can approve invoices from anywhere as long as you have internet access.
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Payoneer
  • I can receive the money from anywhere around the world, and in any currency.
  • It converts the money directly into my local currency, hence becomes easy for us to track and withdraw money from our bank accounts.
  • Sometimes customer support lacks the ability to satisfy the customer requirements.
  • Required to make two different accounts for receiving and sending money.
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ScreenShots