What users are saying about
33 Ratings
14 Ratings
33 Ratings
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Score 8.6 out of 100
14 Ratings
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Score 9.3 out of 100

Attribute Ratings

  • Square Invoices is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.0

AvidXchange

90%
18 Ratings
9.1

Square Invoices

91%
7 Ratings

Likelihood to Renew

8.2

AvidXchange

82%
5 Ratings

Square Invoices

N/A
0 Ratings

Usability

8.2

AvidXchange

82%
1 Rating

Square Invoices

N/A
0 Ratings

Availability

9.0

AvidXchange

90%
2 Ratings

Square Invoices

N/A
0 Ratings

Performance

8.0

AvidXchange

80%
2 Ratings

Square Invoices

N/A
0 Ratings

Support Rating

8.2

AvidXchange

82%
4 Ratings
9.5

Square Invoices

95%
3 Ratings

Implementation Rating

7.3

AvidXchange

73%
2 Ratings

Square Invoices

N/A
0 Ratings

Likelihood to Recommend

AvidXchange

AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
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Square

Square Invoices is the best service that I have found for what it does: it's easy to use, nice to look at, and never seems to go to spam or be lost by clients. Clients mention that the setup is easier than services my competitors use. You can even attach your contract to the invoice, which is wonderful in case there are questions later on. Unfortunately, not being able to have clients alter quantities or select add-ons means for half of my services, I have to use a different, inferior service.
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Pros

AvidXchange

  • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
  • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
  • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
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Square

  • Adding a customer to invoice is super simple and takes minimal effort.
  • Payment collection is easy and seamless because Square Invoices allows the recipient to pay using credit/cards.
  • One of the fest features is allowing invoices to be recurring. If my contract stipulates a flat fee monthly, I can set the invoices to recur monthly for the duration of the contract.
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Cons

AvidXchange

  • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
  • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
  • The log enhancement follow-up procedure could use some work.
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Square

  • The reports section is not always the easiest to understand. It seems like I have to stop and think about options instead of it being 100% intuitive.
  • With the fees we pay per transaction, it would be nice to be able to add additional "limited" users for no extra cost.
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Pricing Details

AvidXchange

Starting Price

$5,000 per license

Editions & Modules

AvidXchange editions and modules pricing
EditionModules
AvidXchange5,0001

Footnotes

  1. per license

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Square Invoices

Starting Price

Editions & Modules

Square Invoices editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    AvidXchange

    At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
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    Square

    No answers on this topic

    Usability

    AvidXchange

    Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
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    Square

    No answers on this topic

    Support Rating

    AvidXchange

    Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
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    Square

    The only time I had a problem was a false chargeback from a client. Square Invoices referenced our contract and ruled in my favor, and they did so in a timely manner. I sent them the contract and my email history with the client, and they quickly unfroze the amount of money.
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    Alternatives Considered

    AvidXchange

    We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.
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    Square

    Square Invoices is easier to use and automatically transfers your money to your bank account vs Paypal that holds your money and you have to manually transfer and it takes 3-5 days (many times more). Square Invoices looks better overall, and for the same fees as Paypal, provides a better service overall.
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    Return on Investment

    AvidXchange

    • AvidXchange allows our office to be more productive on invoice approvals.
    • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
    • You can approve invoices from anywhere as long as you have internet access.
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    Square

    • I love that I can sort my invoices in total, or by a specific time period to see how my sales are doing and comparing to prior time periods.
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