AWS Backup vs. IDrive Online Backup and Object Storage e2 vs. SugarSync

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AWS Backup
Score 8.9 out of 10
N/A
AWS Backup is a fully managed backup service from AWS, designed to make it easy to centralize and automate the back up of data across AWS services in the cloud as well as on premises using the AWS Storage Gateway. Using AWS Backup, users can centrally configure backup policies and monitor backup activity for AWS resources, such as Amazon EBS volumes, Amazon RDS databases, Amazon DynamoDB tables, Amazon EFS file systems, and AWS Storage Gateway volumes.
$0.01
per GB per month
IDrive Online Backup and Object Storage e2
Score 9.2 out of 10
N/A
IDrive protects PCs, Macs, mobile devices, Servers, Cloud Applications Data (SAAS) including Office 365, and Google Workspace, and provides S3 compatible Object Storage with IDrive e2. IDrive offers different plans for cloud backup for devices: - IDrive Personal - IDrive Core - IDrive Team - IDrive Small Business - IDrive Enterprise - IDrive360 EndPoint IDrive provides Cloud Applications data (SAAS) Backup: - Microsoft Office 365 Backup - Google…
$99.50
per year One user, unlimited computers 5TB storage
SugarSync
Score 4.1 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.50
per month
Pricing
AWS BackupIDrive Online Backup and Object Storage e2SugarSync
Editions & Modules
Backup Storage - Cold Storage
$0.01
per GB per month
Restore - Warm Storage
$0.02
per GB per month
Restore - Cold Storage
$0.03
per GB per month
Backup Storage - Warm Storage
$0.095
per GB per month
Restore - Item-Level Restore
$0.50
per request
IDrive Cloud to Cloud Backup
$20
per year
IDrive 360 EndPoint
$29.50
per year
IDrive e2
$49.50
per year
IDrive Core
$79.50
per year
Personal
$99.50
per year
IDrive Team
$99.50
per year
IDrive Business
$99.50
per year
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
Offerings
Pricing Offerings
AWS BackupIDrive Online Backup and Object Storage e2SugarSync
Free Trial
NoYesYes
Free/Freemium Version
NoYesNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsIDrive regularly offers first year discounts for all plans and offers a full-featured 30-day free trial for IDrive 360 Endpoint
More Pricing Information
Community Pulse
AWS BackupIDrive Online Backup and Object Storage e2SugarSync
Features
AWS BackupIDrive Online Backup and Object Storage e2SugarSync
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
AWS Backup
8.9
6 Ratings
4% above category average
IDrive Online Backup and Object Storage e2
-
Ratings
SugarSync
-
Ratings
Management dashboard8.36 Ratings00 Ratings00 Ratings
Retention options7.16 Ratings00 Ratings00 Ratings
Encryption8.36 Ratings00 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
AWS Backup
7.8
3 Ratings
2% below category average
IDrive Online Backup and Object Storage e2
-
Ratings
SugarSync
-
Ratings
Operational reporting and analytics7.93 Ratings00 Ratings00 Ratings
Malware protection7.93 Ratings00 Ratings00 Ratings
Ransomware Recovery7.63 Ratings00 Ratings00 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
AWS Backup
7.9
3 Ratings
9% below category average
IDrive Online Backup and Object Storage e2
-
Ratings
SugarSync
-
Ratings
SaaS Product Integration8.01 Ratings00 Ratings00 Ratings
Multiple Data Restoration Options7.53 Ratings00 Ratings00 Ratings
Data Auditing and Search7.63 Ratings00 Ratings00 Ratings
Data Storage in the Cloud or On-Premises8.43 Ratings00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
AWS Backup
-
Ratings
IDrive Online Backup and Object Storage e2
9.3
93 Ratings
11% above category average
SugarSync
9.4
8 Ratings
12% above category average
Versioning00 Ratings9.568 Ratings8.06 Ratings
Video files00 Ratings9.171 Ratings9.05 Ratings
Audio files00 Ratings9.166 Ratings10.05 Ratings
Document collaboration00 Ratings10.03 Ratings10.07 Ratings
Access control00 Ratings9.26 Ratings10.08 Ratings
File search00 Ratings9.178 Ratings9.08 Ratings
Device sync00 Ratings9.084 Ratings10.08 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
AWS Backup
-
Ratings
IDrive Online Backup and Object Storage e2
8.8
88 Ratings
2% above category average
SugarSync
9.7
8 Ratings
12% above category average
User and role management00 Ratings9.171 Ratings10.07 Ratings
File organization00 Ratings8.284 Ratings9.08 Ratings
Device management00 Ratings9.185 Ratings10.08 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
AWS Backup
-
Ratings
IDrive Online Backup and Object Storage e2
9.0
93 Ratings
4% above category average
SugarSync
10.0
8 Ratings
15% above category average
Performance00 Ratings8.590 Ratings10.08 Ratings
Reliability00 Ratings9.288 Ratings10.08 Ratings
Storage Reports00 Ratings9.281 Ratings10.06 Ratings
Best Alternatives
AWS BackupIDrive Online Backup and Object Storage e2SugarSync
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.2 out of 10
SugarSync
SugarSync
Score 4.1 out of 10
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 8.6 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
AWS BackupIDrive Online Backup and Object Storage e2SugarSync
Likelihood to Recommend
8.4
(12 ratings)
9.4
(97 ratings)
10.0
(10 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
9.0
(3 ratings)
Usability
8.4
(5 ratings)
9.6
(23 ratings)
-
(0 ratings)
Support Rating
9.4
(4 ratings)
9.1
(5 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
5.5
(1 ratings)
-
(0 ratings)
User Testimonials
AWS BackupIDrive Online Backup and Object Storage e2SugarSync
Likelihood to Recommend
Amazon AWS
There is a cost involved with data retrieval. AWS Backup is truly that, a backup. If you need to access this data on a regular basis, there are better options out there. For long term, just in case incremental backups, AWS [Backup] checks all the boxes. Just set it up, start your backups, and rest assured your data is safe.
Read full review
IDrive
It scales well from the individual to corporate environments with many different plans to suit your needs and budget. For backing up servers such as Exchange or SQL I've used their sister product iBackup, which is also excellent and we have no problems with, so maybe they should merge the two products into one which would make it a better overall proposition. It also seems to handle backing up mapped drives as well, which is what we used for a while before getting the on server version. That being said it can use up quite a bit of bandwidth so make sure you schedule at night when noone is working. However it does only backup changed files which is great.
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Ziff Davis Inc
When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
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Pros
Amazon AWS
  • Centralized management - single pane of glass to manage backups for multiple AWS services.
  • Encryption - integrates with KMS to encrypt backup data at rest and in transit.
  • Cross Account management - manage backups across multiple AWS accounts with AWS organizations.
Read full review
IDrive
  • I'm using it on MAC, the app works very well in the background
  • Logging activities is something I really like, because I can check whether the backup was successful or not.
  • I really like the option of being able to select external drivers and back up only specific folders or files.
  • The application itself is very easy to use, even though it doesn't have a version in my language (pt-br), I had no trouble setting it up and I'm using it without any problems.
Read full review
Ziff Davis Inc
  • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
  • Works in the background - although this is true for all
  • You can share with others - including those who do not use SugarSync
Read full review
Cons
Amazon AWS
  • Restoring the compute nodes of the cluster should be done always
  • Having the default Roles all the necessary permission, you have to add some depending on your configurations
  • Being able to see the Jobs status in a centralize account more graphically
Read full review
IDrive
  • DropBox-protected folders were not initially backed up as IDrive Online Backup and Object Storage e2 did not follow the symbolic links created
  • I experienced some UX confusion in adding new folders to backup; it's a different interface than setting up exclusions, and they should follow the same workflow and page buttons
  • After a reboot, it appears like a full disk scan is performed which can take quite a long time on a disk which has many files and lots of space
Read full review
Ziff Davis Inc
  • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
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Likelihood to Renew
Amazon AWS
No answers on this topic
IDrive
It does everything that it needs to to create an effecitve Three level backup to the cloud of all your important data, its reliable, dependable and peformant in its use cases. It overcomes the need to store offsite physical media such as Tape or disk storage. And its cost and level of reporting can be tailored to fit the use case of your business.
Read full review
Ziff Davis Inc
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
Read full review
Usability
Amazon AWS
Overall because I can sell it white labeled and use my white labeled software like CloudBerry and the native backup apps on my synology NAS servers to store things in real time and do duplication and disaster recovery directly to it was game changing for my client in the advertising world they are never down now.
Read full review
IDrive
While both the desktop and mobile apps are pretty straightforward and not complicated to navigate with features and settings fairly easy to understand and execute with clear enough descriptions they could use a refresh to be a but more intuitive and improvements made so they are less glitchy. Also backup speeds could use some improvement
Read full review
Ziff Davis Inc
No answers on this topic
Support Rating
Amazon AWS
Support for AWS Backup is by Amazon itself so it is solid as always. If you have a business or higher level support plan you'll have no trouble getting engineers or other staff on the job to help you with whatever comes up.
Read full review
IDrive
I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
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Ziff Davis Inc
Customer service is amazing, they are always fast to respond and very helpful.
Read full review
Implementation Rating
Amazon AWS
No answers on this topic
IDrive
Did not participate in the implementation.
Read full review
Ziff Davis Inc
No answers on this topic
Alternatives Considered
Amazon AWS
I've tried a lot of different products. Backblaze, at least from a birds-eye view is significantly cheaper than AWS/the rest. Backblaze is a little more simpler, but it's well worth it. Linode also provides backup options, however I'm only familiar with their backup on their VPS's (however you make that plural), which never gave me a problem.
Read full review
IDrive
I was a Backblaze user for 5 years because they had a very cost effective plan for my storage needs. However, they were very poor at backing up external devices quickly, and made it a pain in the butt to keep the backups active due to their 30 days connectivity policy.
Dropbox is a great fit for cloud backup when you need to access the backup files in the cloud frequently.
IDrive is the best solution out there for true backup of devices in case they are damaged or lost.
Read full review
Ziff Davis Inc
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
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Return on Investment
Amazon AWS
  • Offsite means a failure at our cloud provider means we can redeploy quickly to another data center or another provider quickly.
  • The cost can't be best.
  • Pay only for what you use. No need to pay for extra data that you don't need.
  • No minimums
Read full review
IDrive
  • For individual users such as my case, the savings with the Personal plan are important compared to alternatives like ElephantDrive. For 5TB ElephantDrive costs $600/yr in the comparable Family plan, whereas IDrive Online Backup and Object Storage e2 costs only $99.50/yr.
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Ziff Davis Inc
  • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
  • We achieved faster project collaboration with SugarSync.
Read full review
ScreenShots

IDrive Online Backup and Object Storage e2 Screenshots

Screenshot of IDrive WindowsScreenshot of IDrive WebScreenshot of IDrive Server BackupScreenshot of IDrive 360